website thubmnail of Applebee's
How would you rate Applebee's?
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Georgia
2 reviews
2 helpful votes
Follow gloria b.
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I tried for a good 20 minutes to place an order online, but no luck, so I called in my order. I arrived a full 10 min. After my scheduled pick-up time. Waited another 10 minutes before calling to announce my arrival. Another 10 minute before my order before my food was brought out. I placed the order in my insulated bag to keep it warm since I had full 15 minute drive home. Arrive home to find my order was cold! Okay, so I reheated the food. Some things are just not the same after reheating, especially shrimp. I had ordered the Bourbon Street Chicken and Shrimp. My worst experience ever at this Applebee's!

Date of experience: July 28, 2023
Massachusetts
1 review
1 helpful vote
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Unsatisfied
July 23, 2023

Very unsatisfied, very poor customer service. They seated us right away, didn't ask if we wanted anything to drink while we waited. So 20 minutes later we decide to leave, that's when a worker comes and says I didn't know u guys where here, no one told me u guys where here. It wasn't even busy, so we thanked him for his time and left. Apple bees Erie Pa W 12th

Date of experience: July 23, 2023
Michigan
2 reviews
1 helpful vote
Follow CDR R.
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I visited Applebees in Niagara Falls, Canada. The waiting staff and food were worth the visit. Prices were reasonable... a good place for family style eating at the Falls. I especially enjoyed the great hospitability I received when dining there on July 11,2015. In fact, I had four guests with me and we all had delicious meals that were under $15. The waitress was very accommodating. Our drinks were immediately replenished when they were near empty. Food was served hot. Manager stopped by our table and inquired about the quality of service and food. What more could we ask?

Date of experience: July 20, 2015
New York
1 review
1 helpful vote
Follow Virginia W.
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"Date Night Card SCAM"
January 22, 2024

On sale at noon and exactly at noon it's SOLD OUT. I'm through with this restaurant. Very dishonest to advertise you are selling something and apparently it's over before it starts

Date of experience: January 22, 2024
California
1 review
1 helpful vote
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Food made me sick
June 18, 2023

Went out for an early Father's day dinner 6/18 at the Loveland, CO site. Ordered the Chicken Alfredo. When it came to the table it looked like it had been sitting under a heating lamp for 15 minutes. It was dry, noodles weren't cooked all the way and the chicken was cold. I sent it back. They came back with the same plate and only added some Alfredo sauce to make it look fresh. It was luke warm and wasn't very good. Got home and started having an upset stomach. Now I get to spend Father's day at home sick from the food they served me. My partner had the shrimp and it also sat under a warmer and shrimp was soggy and almost inedible. Standards are sub par at best for this location. Won't return, that's for sure.

Date of experience: June 18, 2023
Washington
1 review
1 helpful vote
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My opinion: I rate the cook and Applebee's a zero (0). I ordered two pasta's and both were burnt/charcoal. In my opinion, the cook and Applebee's could care less about the customers, quality of food, presentation, and how they prepare the food. The cook and Applebee's are distasteful/disgraceful individuals. Upon leaving Applebee's, I noticed no customers were patronizing the restaurant and l strongly believe the cars in the parking lot were Applebee's employees. I will not patronize or recommend this restaurant on Tara Boulevard to anybody. The service and food along are reasons to scare the customers away. Employ trained/skilled cooks. Good luck with your terrible cook, non-caring attitude, and company.

Date of experience: July 29, 2023
Florida
1 review
0 helpful votes
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Discriminating
October 29, 2023

Went into the establishment and was profiled based on a specific stereotype. I was not served properly and I feel as if i was being discriminated against at Applebees in Brandon Florida. I am a loyal customer who eat at the restaurant multiple times a week… Not to mention most the time the food is undercooked or it's placed together in a messy way. But I will not be discriminated against based on the color of my skin. The manager assumed that I will engage in illegal activities because previous customers that were African American decided to break the law. Not to mention I do have voice audio of such incident of the manager verbally admitting to the reading g for my actions. This is to protect myself as a law abiding citizen!

Date of experience: October 28, 2023
Washington
1 review
0 helpful votes
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Bad service
May 14, 2023

Waited over an hour just for my appetizer to come out and food as well my daughters ordered a pizza and a pasta took over 30 minutes to come out while we was waiting our server never asked us if we wanted a refill we had to ask the bartender if we can get a coke and a sprite and this is why they get mad when people don't tip well

Date of experience: May 14, 2023
Kentucky
1 review
0 helpful votes
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Great Food and an Awesome Waitress
January 22, 2023

Great food and Great Waitress! Sometimes the food just taste better when the person waitressing your table has a great personality. I asked the waitress what was name and she said Chesna.I wanted her name because she was super nice.Well she goes on to say it was her first day and you surely couldn't tell at all. Keep doing a great job Chesna

Date of experience: January 21, 2023
Washington
1 review
0 helpful votes
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Bad app
June 25, 2023

App is not working when placing an order. It charged my cc x4 attempts when trying to place an order. I had to call my cc to cancel all of them them. Not convenient and gave me work to do, will not return.

Date of experience: June 25, 2023
Florida
66 reviews
236 helpful votes
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Applebee's has a singer
January 25, 2018

It was about 10 PM and we decided to stop off at Applebee's and have dinner. We were seated and we were listening to the music and low and behold we saw the older woman standing with the music and she was the one singing. I tell you, you would have thought it was a recording for she sang so beautiful it was a joy listening to her sing. Boy could she carry a tune. It was really a nice atmosphere. This is a place that you would want to go back to if not just for the woman who was singing. Loved it.

Date of experience: January 24, 2018
Washington
1 review
0 helpful votes
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Appetizer onion rings dried out to brown, shrimp and chicken dried out over cooked, 2 salads were uneatable, drinks were watered down. Awful awful awful, sprnt 70.00 dollars never ever again. Dont go there people, in puyallup WA.

Date of experience: January 11, 2022
Michigan
1 review
0 helpful votes
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Excellent service
March 4, 2023

Huge shout out to Des (Destiny) at Greenville Applebees (so glad for a hot good meal, still no power for us) who was beyond polite and took such good care of us. The meal was great, John's waffle fries were a bit over done and Des took care of it right away with a smile. Hats off to you Des!

Date of experience: March 2, 2023
Indiana
1 review
3 helpful votes
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Such a bad meal
June 14, 2023

Noblesville location, lunch 7/14/2023
I should have know better when the parking lot had a lot of open spaces. Staffing was clearly an issue. The solo waiter tried but food was very badly prepared. I ordered a French dip au juice. It was not prime rib. It apparent was heated by throwing on the grill and overcooked. The au juice was maybe French onion soup. My best guess. Take it off the menu if you can not do a better job w it. With tip this cost me almost $20. Arby's does a better job.
I will be cautious about Applebees in the future

Date of experience: June 14, 2023
New York
1 review
0 helpful votes
Follow Tom T.
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Terrible
September 13, 2021

Went to applebees in Rome NY today with my brother-in-law. Bar was full of dirty dishes and glasses. Waited 25 minutes and nothing was ever touched. Leaned over to get bartenders attention to clean off a section of the bar and leaned on old barbeque sauce. After 5 more minutes we left. Nobody did anything to clean up... In words of my brother-in-law, "a Toilet"

Date of experience: September 13, 2021
Colorado
1 review
0 helpful votes
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We ate lunch at the Garden City KS Applebee's today. The greeter was funny, the server (MacKenzie L) was amazing and the chicken oriental salad was tasty and delicious. The bread stick was tough. The French fries with my husbands were addictive, his hamburger not so much.

Date of experience: January 14, 2023
Georgia
1 review
1 helpful vote
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An hour long wait
May 14, 2023

Our kids and family got there food, but when it came to us we got our food atleast 1 hour later and usually it doesn't take to long but it was very awkward because I wanted the manager but at the same time I didn't wanna be that person.

Date of experience: May 14, 2023
New York
1 review
0 helpful votes
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The best restaurant
February 12, 2022

The best experience i have ever had in a long time, once i get inside the restaurante the host's smile was really beautiful they greeted us so good and the food was awesome and the servers are so nice, definitely i will come again

Date of experience: February 11, 2022
Washington
1 review
0 helpful votes
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Fair hamburger
August 20, 2023

I was a the store on Devine street in the afternoon around 130pm. I ordered a Neighborhood burger. The server Sandra was excellent. She was quick and nice. So the burger was 2 small Patty's on a toasted bun. There was 3 small pickles that were yummy. There was wilted lettuce that was disgusting. The burgers were salty. They were cooked properly. Im disappointed in this burger. I've had it before and it was amazing. The price of burger was 15.99 too high. It came with a little bit of fries Disappointed. I wanted to tell you. Every review helps. Thank you.

Date of experience: August 19, 2023
Indiana
2 reviews
0 helpful votes
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Great food and awesome customer service
March 13, 2022

My family dined at Applebees on 86th & Ditch Road on Sunday 3/13/2022 and the service beginning with the hostess, server (Dennis), manager was absolutely great! Even though they were short staffed, the service, food, and hospitality was excellent!

Date of experience: March 13, 2022

Overview

Applebee's has a rating of 2.1 stars from 191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Applebee's most frequently mention french fries, last time and several times. Applebee's ranks 1788th among Food & Drink sites.

service
103
value
98
shipping
26
returns
32
quality
79
+22