We had great food and excellent service last night by Dianna C. At the Clark Rd. Location in Sarasota
My guy took me to Applebee's tonight. He ordered a side salad with his meal. When he got a little over half of his salad ate, he bit down on something hard that he said almost broke a tooth and he almost swallowed it. It was a piece of hard plastic, that to me looked like piece of a spice bottle cap. He thought it looked like a spork (spoon/fork) prong. Whatever it was, it has a sharp point on one end, and he said he almost swallowed it, who knows what that thing would have done.
We brought it to the waitress attention, and as we told her a man came up and asked if there was something wrong. We then repeated what we had told the waitress. She seemed appalled, but this guy, who acted like the manager, said he would give my guy a discount on his meal. A discount! The meal should have been comped I thought. When we got the bill he had taken $3 and some change off under a Senior Citizen's discount. Well Heeey, guess what?! We are senior citizen's, so that discount should have been coming anyway. I was then appalled, moreso then the poor waitress. I don't know about my guy, but I won't be going back! That was dangerous, shoddy and cheap job of making it right. After reading some reviews and seeing their 2.4 star rating, I guess Applebee's needed our money. I have had chicken that was tough and dry and I have had a salad that did not have much chicken in it and I told the waitress at that visit I wanted no onions in my salad. It was full of onions. It is things like this that makes consumers unhappy and unwilling to do business with that establishment again. It is a shameful deal, and Applebee's you really need management that does better than giving senior citizens a discount for a plastic salad with a senior discount. Pathetic. I am sorry that I didn't grab up the receipt to put on here to verify this, but I would not have wrote a long review just to fool some people who read reviews. If you eat there, good luck.
So I just want to start by saying it sucks that my local applebees no longer offers half of apps during happy hour and late night... secondly. I want to add that Ive been in the service industry most of my life. Its an acquired taste and the people employed as servers/bartenders I feel are a whole different breed of people. Honestly. With that being said I give credit where its Due. Im quick to complement and overtip when I render services that were well done I am not a negative Nancy. Anyways. So I went to Applebees with my mom, daughter, and 2 friends of mine. One of my friends are a bit on the heavy side and she is very aware of this fact so I was veside myself when the host took us to our requested preference a booth and before she left she asked my friend if she was sure she would fit in the booth. WOWWWWW. Now I know alot of people do ask for a booth knowing good and damn well they wont fit however this was not the case. My friend was so embarrassed her face matched the uniform everyone wore and she hurried out taking her food to go. I felt awful for her. Now before I could even address this situation I went to use the restroom and the same host was in the restroom when I came in. I heard her use the restroom I saw it was her in the mirror threw the little crack in the door and guess what? SHE DID NOT WASH HER HANDS AFTER AND THEN RETURNED TO WORK. Omgggggggg.
Thank you Mr Lucus for helping us Anderson South Carolina Applebee's we need more management like you.
Leo was great! Very good service for our huge party! Very helpful and very kind! Thank you!
Era mi restaurante favorito hasta que fuimos toda la familia y recibimos la noticia que rebajaron las porciones a un estado mínimo en el que mis niños de 5 años salieron con hambre si no cambia buscaré otro restaurante favorito
Applebee's has a rating of 2.1 stars from 191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Applebee's most frequently mention french fries, last time and several times. Applebee's ranks 1788th among Food & Drink sites.