business logo of A Place for Mom

A Place for MomReviews 2,038

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey star
grey star
grey star
grey star
grey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews
Washington
1 review
0 helpful votes
Follow Pam B.
Unfollow Pam B.
Send Message
Share Review
Report Review

I had to move my dad quickly and I didn't know where to start. I looked on line and I saw a link to A Place for Mom, since I had heard of them before, I clicked on the link and was matched with my wonderful consultant Jeremy. He listened to my concerns and asked relevant questions, and helped me sort out what kind of facility would be best for my dad. Within about half an hour I had a list of facilities near me and Jeremy had made an appointment for me at one of them. Two days after I first talked to Jeremy I visited several of the places on the list. One of them was a perfect fit for my dad (and me), since they had an opening and it was within our budget, we moved him in ten days after I first made the decision to move him. It's taking me longer to empty out his old home than it did to find the new home and move him! I wouldn't have thought that was possible and indeed it wouldn't have been without Jeremy's help. If you're not sure about contacting them just click on the link. It won't cost you anything (the service is free) and it might make your search a whole lot easier.

Date of experience: November 11, 2024
Arizona
1 review
0 helpful votes
Follow Bettie H.
Unfollow Bettie H.
Send Message
Share Review
Report Review

Found a good place fast
November 21, 2024

We had a flood in the house and repairs involved asbestos removal so my 102 yr old mother had to move ASAP. APFM found a good quality facility that could move her in in 3 days and would do a 30 day stay with possibility of permanent stay. Mom is having a hard time be moved out of her home of 55 yr but the staff are very kind, the food is excellent, and the ambiance is great. They could use more staff but that is true of any place.

Date of experience: November 11, 2024
Illinois
1 review
0 helpful votes
Follow Linda F.
Unfollow Linda F.
Send Message
Share Review
Report Review

Finding a happy place for mom
November 19, 2024

This group was outstanding helping me find a place for my mom. They provided valuable information regarding my search.

Date of experience: November 9, 2024
California
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Send Message
Share Review
Report Review

When I contacted "A Place For Mom" I was not sure what they were about and how they could help with finding a place for my hubby. Kim understood and guided me through the process. All I needed to do was contact the referrals and try and get an idea what they were like over the phone. I went for the in person interview on the place I thought would be the best for our situation. Finances were a big part of my initial choice, but when I saw the place and spoke with the staff I knew my hubby would love it. Kim had reached out to me and paved the way for my choice and I thank her for that.

Date of experience: November 9, 2024
Texas
1 review
0 helpful votes
Follow Grateful daughter-in-law W.
Unfollow Grateful daughter-in-law W.
Send Message
Share Review
Report Review

We had most of the basic questions, and even some new ones that weren't usual for people to ask when looking for potential care for my mother-in-law. The best information was related to the differences between nursing and memory care and how it tied to mobility of the resident. We had no idea! Was definitely impactful in our decision for what facilities to check out. April scheduled the appointments for us and when we found "the place", she cancelled the rest. Was great having a patient and informative resource available in addition to the extra scheduling help!

Date of experience: November 8, 2024
California
1 review
0 helpful votes
Follow Dave B.
Unfollow Dave B.
Send Message
Share Review
Report Review

Excellent help during a trying time
November 18, 2024

Dad had an accident and it became clear that he couldn't live at home any longer. Cindy listened to our needs and recommended several facilities with immediate availability. She also acted as a liaison between Dad's health care provider and the facility that we selected. Great help during a difficult time.

Date of experience: November 8, 2024
Washington
1 review
0 helpful votes
Follow Sabrina M.
Unfollow Sabrina M.
Send Message
Share Review
Report Review

Thankful
November 18, 2024

I could not have taken the steps to get Mom into assisted living without A Place for Mom. Alissa was so wonderful and empathetic for our circumstances and journey. Every person that I spoke with went out of their way to help us through every step. This place is everything! Please use them for your difficult decisions with aging parents. Thank you all so very much.

Date of experience: November 8, 2024
Idaho
1 review
0 helpful votes
Follow Anne F.
Unfollow Anne F.
Send Message
Share Review
Report Review

We were struggling trying to find retirement communities online. Not knowing the area, it was difficult to determine where places were located in relation to where we wanted to live. Having A Place for Mom refer us to a local representative who knew the area helped tremendously. She referred us to several communities and helped set up virtual tours. We were then able to find Ashton Commons where we will now live.

Date of experience: November 7, 2024
Virginia
1 review
0 helpful votes
Follow Frank V.
Unfollow Frank V.
Send Message
Share Review
Report Review

Fair premium for upscale digs
November 17, 2024

My wife of 55 years was transported to the hospital and diagnosed with in cognizance, along with her dementia. She stayed in the hospital 5 days before transport to a short-term memory care facility. After
A couple of weeks, I was informed that insurance would seace in a couple days. I gave a check for
$10,500 to them@ $350 per day at that dump.
The city shoved paper in my face, with no further help on how to find a moderately priced home for her. A Place for Mom sent me a few places to visit. They presented places that I liked. One had no
Occupancy, the other had room for my wife. She is now getting acclimated to her new digs.

Date of experience: November 7, 2024
Washington
1 review
0 helpful votes
Follow Dorinda H.
Unfollow Dorinda H.
Send Message
Share Review
Report Review

Great!
November 17, 2024

Wonderful experience, great people love my new home.I am very happy.

Date of experience: November 7, 2024
Florida
1 review
0 helpful votes
Follow Pauline F.
Unfollow Pauline F.
Send Message
Share Review
Report Review

Mom's short term rental after the hurricanes
November 17, 2024

A Place for Mom responded immediately after my online request for help.

Date of experience: November 7, 2024
Arizona
1 review
0 helpful votes
Follow Tracy S.
Unfollow Tracy S.
Send Message
Share Review
Report Review

Shout out to Courtney!
November 16, 2024

I want to recognize the exceptional dedication and commitment that Courtney is to our community! Her passion for helping others is truly inspiring. Courtney goes above and beyond to make a positive impact, always putting the needs of others first. It's clear that Courtney genuinely cares about the well-being of all she has contact with. Thank you for your hard work and unwavering commitment to making our community a better place! Highly recommend! 🌟

Date of experience: November 6, 2024
Texas
1 review
0 helpful votes
Follow Walter W.
Unfollow Walter W.
Send Message
Share Review
Report Review

Competent, caring, timely response, as good as it gets with help in this situation.

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
Follow Debbie P.
Unfollow Debbie P.
Send Message
Share Review
Report Review

Don't do this without A Place For Mom!
November 15, 2024

The caring, the knowledge, the expediency of service, the support and the follow-up exceeded my wildest expectations. I couldn't have navigated this as well without the input from my advisor.

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
Follow Peggy L.
Unfollow Peggy L.
Send Message
Share Review
Report Review

Arizona Miracle
November 15, 2024

I needed a home for my sister-in-law, and I had only one week to find a great place for her. Mike Campbell was the answer to my prayers. He immediately found several places near the area I mentioned would suit her best. He checked in with me often as I flew to Phoenix, and was friendly, intelligent, and extremely knowledgeable about all the nuances of my particular situation. I would highly recommend Place for Mom to anyone in need of care for a loved one.

Date of experience: November 5, 2024
Michigan
1 review
0 helpful votes
Follow Joan M.
Unfollow Joan M.
Send Message
Share Review
Report Review

Lifesaver
November 15, 2024

A Place for Mom was a lifesaver for my family. They were always there for me and helped my family without hesitation. I will refer them to everyone that needs assistance.

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
Follow Sharon W.
Unfollow Sharon W.
Send Message
Share Review
Report Review

Look yourself also if you're able
November 15, 2024

This is a very good resource for looking for a new home however continuing to look on my own found me a place that wasn't in any list A Place for Mom sent me but I believe whenever I am not able to add my own looking they will be invaluable in finding a location for me

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
Follow Joan Z.
Unfollow Joan Z.
Send Message
Share Review
Report Review

No pressure or sales calld
November 15, 2024

A Place for Mom is a very helpful, no pressure organization, I did not receive an unsolicited email or phone call which was something I dreaded. Their advice and guidance was quilte helpful.

Date of experience: November 5, 2024
Missouri
1 review
0 helpful votes
Follow Dene S.
Unfollow Dene S.
Send Message
Share Review
Report Review

Experienced Senior Advisor
November 15, 2024

The Senior Advisor, Jody Matheny, was very experienced. She explained the process, gave us several facilities within a specific location with pricing to review and set up appointments as requested. The advice and support was much appreciated in finding the right facility for our elder parents. They are very happy in their new home.

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
Follow Pamela D.
Unfollow Pamela D.
Send Message
Share Review
Report Review

Thankful for A Place for Mom!
November 14, 2024

When I found that my 91 year old mother-in-law was being discharged from rehab in 7 days, I was panicked! We had expected her to remain there for another month and had not yet formulated a plan for the next step. I recalled having seen an advertisement for A Place for Mom on TV and called right away. I spoke with Emily, who was awesome. I quickly felt less anxiety and began to feel like we would be able to find a place for her with the very short timeframe we were working with. Emily provided recommendations of places that may be appropriate for my mother in law and provided insight in to the process and what to expect. I feel that the help I received from A Place for Mom enabled me to find a great place for my loved one!

Date of experience: November 4, 2024