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A Place for MomReviews 2,034

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
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Kelly Hardy was our contact with A Place For Mom. She was incredibly helpful. I was led to Kelly through Caring advisor Brian Hicks. When something devastating happens to someone in your family you find yourself drowning and have no idea where to turn. If not for A Place For Mom's help we still would be trying to muddle through the unknown. Our adult son had an emergency amputation.
Between Caring and A Place for Mom their help guaranteed our journey finding a place for him would be successful. We are so thankful to Kelly.

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
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Excellent service!
December 15, 2024

A Place for Mom recommended two excellent facilities in the area I wished to live, made appointments and followed up afterwards.
Ms. Natalie Drury was very pleasant, friendly and helpful.

Date of experience: November 25, 2024
New York
2 reviews
0 helpful votes
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Very helpful
December 15, 2024

I had never investigated assisted living communities before and A Place for Mom was very helpful in guiding me and helping me to narrow down what was best for my mom. This is an amazing free service with good follow up. I'd recommend them to anyone looking to find a safe, homey place for a loved one.

Date of experience: November 28, 2024
California
1 review
0 helpful votes
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Wendy was very helpful in assisting me to find the right placement for mom.

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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Great Resource for Senior Home Searching
December 14, 2024

Huge thank you to Sarah at APFM. Was touch-and-go with the search for my father for close to 2 years. Sarah was wonderful in her assistance with finding valid options for his future. Highly recommend for friends/family searching for the next steps for their loved one.

Date of experience: December 4, 2024
Minnesota
1 review
0 helpful votes
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A Place for Mom is the best!
December 14, 2024

A Place for Mom was quick to reach out to me when I was looking for a Memory Care facility for my husband. They were respectful, extremely helpful, quick with follow-ups and I was quickly able to find a place I was comfortable with for my husband.

Date of experience: November 27, 2024
Colorado
1 review
0 helpful votes
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This was the best decision I made for my Mom. My brother and I didn't know where to start when looking for a place for our Mother. When I saw the TV ads I thought - "might as well start with them" - lol. I'm so glad I did. They ask you pretty straightforward questions regarding finances and desired locations and the visiting places begins. It's a real education visiting the various facilities suggested and a MUST in deciding the best place for your loved one. Stephanie was our coordinator and she was very attentive and thorough with following up. We found the best place for our Mom and really wouldn't have known where to start if it hadn't been for "a Place for Mom" - I highly recommend them.

Date of experience: December 4, 2024
Michigan
1 review
0 helpful votes
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Stayed on top of everything
December 14, 2024

Very good - received texts immediately after my initial discusssion. Prompt at replying after I asked for them to check into different options. Checked back frequently to see how things were going. I lthink they knew my mom had a place before I did!

Date of experience: December 4, 2024
New Jersey
1 review
0 helpful votes
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Successful Community Tour
December 13, 2024

Tate, my Senior Advisor, listened to my needs and found a place which met my requirements on his first attempt. Following the tour conducted by "Tony ", Location, transportation and amenities were things I wanted. Friendly staffs made me feel welcomed as well.

I give Tate a five star rating for his knowledge, expertise and professionalism in these matters making it stress free for my brother and I in trying to do these things on our own. Thank you.

Misa F.

Date of experience: December 3, 2024
Maryland
1 review
0 helpful votes
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They are wonderful đź’ť
December 12, 2024

They were wonderful and very caring! They helped set up visits! We only had a few days to find a place for my mom and they found us a wonderful place. So thankful for the support and help!

Date of experience: December 2, 2024
Delaware
1 review
0 helpful votes
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We just could not have done it without you!
December 12, 2024

Overnight, my father was in need of a place for memory care that was affordable and close to his family.

Amber, Kim and Kathleen made it all possible.
Within 24 hours we had a direction and referrals.

I am certain I would still be trying to find a place, if not for the three of them.

We are working through understanding next steps, etc. but they are right there with us providing support and resources.

God bless you all!

Date of experience: November 27, 2024
District of Columbia
1 review
0 helpful votes
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Extremely satisfied and grateful
December 12, 2024

I found Paradise Assisted living to be a great place for your loved ones to spend their days. They held a room for over 2 months until I could get my loved one transferred from another state. The staff is kind and gentle with the residents. The building is an old girls school converted nicely. The rooms are spacious with bathrooms. I recommend Paradise Assisted living to anyone looking for a place that is safe and comfortable for your loved ones.

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
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Satisfied customer
December 12, 2024

I started mynsearch looking to the future for my husband. I knew he eventually would need to go into memory care. My Place for mom representative was GREAT. They did not push and answered my questions and gave me space if I needed it. This is such a tough decision and I did find the right place for my husband.

The only thing I would suggest is to make sure you know what the places cover and if they have animals residing on site. Some people are allergic to animals.

Date of experience: December 2, 2024
Arizona
1 review
0 helpful votes
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Awesome place for help in finding a place
December 11, 2024

My person, Wendy Sousa, was the most helpful, knowledgeable, kind, patient person to help me find a place for my mom. I enjoyed talking to her and she gave me exactly the info I asked for and needed to make my decision. She helped during and after which I thought was so professional of her. I have recommended this organization to a few people. Thank you for all you did.

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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The Best Customer Service I have ever come across
December 11, 2024

If you need help placing a loved one, please call Place for Mom! They were patient, great follow up and No Pressure! We found an affordable and wonderful place for my Mom!

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Lifesavers!
December 11, 2024

I was completely at a loss trying to figure out how to place my 101 year old in the best possible environment. A Place for Mom, referred me to amazing care homes. They also advised and encouraged me when I needed it. I am confident my Grandmother is happy and well taken care of and I am immeasurably grateful!

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Invaluable assistance!
December 10, 2024

I contacted A Place for Mom on a Saturday, and online was able to give my brothers in depth details regarding an urgent relocation need from a Senior Living setting to and Assisted one with Memory care. Within 48 hours, I received a list of facilities that could possibly meet my brothers needs, with names and contact phone numbers. One of the 4, contacted me directly and I immediately made arrangements to view the facility. It proved to be a perfect fit for my brothers needs. He moved in 1 week ago.
Corri Nance was the advisor that helped me, and was excellent.

Date of experience: November 1, 2024
Florida
1 review
0 helpful votes
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Good experience!
December 10, 2024

With living out of state from my 90 yr old dad I needed all the help I could get trying to find a place for him to move in to. Kelli really listened to what I wanted and gave me a few places to tour. She was always available for questions. My dad ended up liking the first place he went so that's all we needed.

Date of experience: November 30, 2024
Alabama
1 review
0 helpful votes
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Helpful service
December 10, 2024

The service was very helpful, but sent too many follow-up emails.

Date of experience: November 30, 2024
New York
1 review
0 helpful votes
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Very Helpful
December 9, 2024

I have used A Place for mom several times over the past 3 years. But it was not until two months ago that I finally made the decision to move my parents from AZ to SC - over 2,000 miles! A Place for Mom set up several tours for me each time I needed to look at all the options available. A few times there were excessive phone calls from several representatives, until I finally stayed with Phillip Staton. He was not pushy and only called when necessary. I am very grateful for their help

Date of experience: November 21, 2024