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A Place for MomReviews 2,034

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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Easy
December 27, 2024

I called not knowing what to ask, where to look
The process was easy, I felt confident when I viewed communities
They help was wonderful and it made the looking and decisions much easier

Date of experience: December 17, 2024
Florida
1 review
0 helpful votes
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Wendy called me even before I've finished filling out the request for information form. We spoke for 30 minutes, explain the situation, and she found in ACL And got us an Appointment for the next morning. We arrived at the facility were greeted warmly, and signed a monthly lease within an hour.
Without Wendy, we would probably still be looking.

Date of experience: December 8, 2024
Michigan
1 review
0 helpful votes
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Megan was very caring and listened to the specific needs of my mother. She was very prompt in making the appointment for me and checking back to see how it went. This is the second time i have used a Place for Mom. They made sure I had Megan again the second time. I found this very comforting.

Date of experience: December 16, 2024
Illinois
1 review
0 helpful votes
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Surprised by the service
December 26, 2024

I had seen advertisements for A Place for Mom, but assumed it was available in larger cities, where there were a wide range of choices for senior assistance and housing. Well, I was wrong! I went online to search for independent senior living, as I de idea it was time to sell my home and downsize. A Place for Mom.was the first link I clicked on, more out of curiosity. After reading their information, I gave them my contact information and received a phone call. By the end of that phone call, I had 4 senior apartment possibilities to call. They continued to help me refine my wish list and with their assistance, I found the perfect place for me...at no cost. A place for Mom is an amazing resource!

Date of experience: December 16, 2024
New Jersey
1 review
0 helpful votes
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Helpful & infirmative
December 25, 2024

They gave me suggestions as to where to look for a place, & they followed up several times

Date of experience: December 15, 2024
Washington
1 review
0 helpful votes
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Very helpful resource.
December 25, 2024

I joined, got called immediately for what help I required, then contacted by those fitting my need, landing in my first placement. When required again, since requirements changed, contacted again for what I needed and then again provided options, in which I believe I'm all set.

Date of experience: December 15, 2024
Maine
1 review
0 helpful votes
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AMAZING!
December 25, 2024

We could have never found a place for my parents in such a timely manner without Jennifer's help! I will forever recommend this free service. Truly compassionate and supportive during our family's difficult time and transition.

Date of experience: December 15, 2024
Rhode Island
1 review
0 helpful votes
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Kathy Freed at A Place For Mom was wonderful.
December 23, 2024

Kathy suggested and set up appointments for us at places that were not even on our radar. We visited all that she set up, and some that we had previously set up on our own. All were top notch. We ended up setting my mother-in-law up in one of the places suggested by Kathy. Thanks so much!

Date of experience: December 13, 2024
Missouri
1 review
0 helpful votes
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A Place for Real Advice and Help
December 23, 2024

My family wasn't getting much help at all with regards to how to provide for our mother after her stroke. Fortunately I remembered about A Place for Mom and gave them a call on an early Saturday morning. The person who answered my call was kind and knowledgeable and helped me see some light at the end of the tunnel. Then I was guided to more help and had appointments for viewing places where our mother could live that were near me and fit her profile of needs. A Place for Mom made this process so much easier and they continue to support the family with emails full of tips and help and I know I can call at any time. I seriously do not know what we would have done without this service! Thank you!

Date of experience: November 23, 2024
Georgia
1 review
0 helpful votes
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Conclusive
December 22, 2024

Many people in a Place for Mom shared many different cities to give many places to visit.Because APlace for Mom went out of the way to give me many places to visit.

Date of experience: December 12, 2024
Texas
2 reviews
0 helpful votes
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Phenomenal Service
December 22, 2024

I've worked with a Place for Mom on five separate occasions now, and in each case I've been overwhelmingly pleased! When first contacting A Place for Mom, they assign a Senior Living Advisor that is knowledgeable and specifically familiar with the area that your loved one needs to go. They advocate for you, offer support, schedule appointments and are kind and compassionate. You may wonder why I've had so many instances in working with A Place for Mom? I've made more than one long distance move and needed assistance with keeping my mother-in-law close by. In addition, my parents developed a need for assisted living and A Place for Mom provided options. Unfortunately, there ended up being a need to separate my parents and ultimately, I found a place for my Dad. Currently, we are working to relocate my Dad to be closer to us. Yet again, A Place for Mom helped us find a perfect place suited to my Dad. Overall, I could have never done all of this on my own. A Place for Mom offered knowledge, compassion, and a sense of relief to me in some very difficult times. I would always recommend A Place for Mom, whether you feel like you need help or not. They share their knowledge and experience, making the whole process of finding the perfect place for your loved one a peaceful one.

Date of experience: December 12, 2024
Minnesota
1 review
0 helpful votes
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Provided help when most needed!
December 21, 2024

We were very fortunate! My sister-in-law and I went to visit one assisted living and found it to be a good fit for her brother! You can't get any better than that. I had been trying for months to get my brother-in-law into assisted living. When he wound up in the hospital again, I looked online to get help and found a place for mom. They have been tremendous help! Thank you Tracy, and Ally from assisted living!

Date of experience: December 11, 2024
South Carolina
1 review
0 helpful votes
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Peace of Mind
December 20, 2024

I called A Place For Mom because I needed to place a loved one in memory care quickly.
My advisor Latonya was just terrific. She quickly gathered the names of facilities for us to tour. After a visit, I spoke with Latonya to provide my thoughts so she could keep me on the right path.
The good news is today I found just the right place, cost, and most importantly environment. I don't think I could have done it without her!

Date of experience: December 10, 2024
New York
1 review
0 helpful votes
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So helpful in a time of stress!
December 20, 2024

After answering a few questions, they were able to guide me in finding the right place for my grandfather after multiple attempts of searching on my own with no success. Made contacting the correct people a breeze instead of going through multiple people and leaving message after message.

Date of experience: December 10, 2024
Washington
1 review
0 helpful votes
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Great job
December 19, 2024

Had a great experience from the moment that I walked in and was shown all of the amenities and loving staff and great residents

Date of experience: December 9, 2024
Virginia
1 review
0 helpful votes
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Absolutely AWESOME!
December 18, 2024

My picking August Healthcare of Richmond was the best decision that I have ever made for my continued health care. The entire staff is extremely special, so caring, helpful and extremely respectful that I had to pinch myself just to make sure that I hadn't zoned out 🤣! I wish I had made this move years ago. I highly recommend August Healthcare of Richmond to all who are in need.
Barry Runaldue

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
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I had called A Place For Mom for help placing a loved one in a secure facility and that took full Medicaid. They were going to forward me a list of facilities but never did

Date of experience: November 13, 2024
California
1 review
0 helpful votes
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Was just remembering Joan Lunden & the Ad
December 17, 2024

Tag on the web; along with 12 other sites, reduced to 3/4, gave info for further info & picked the right fit for me. I ended up with a referral from another organization, which turned out to be a perfect fit.

Date of experience: December 7, 2024
New Jersey
1 review
0 helpful votes
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100% Positive Experience
December 17, 2024

The thought of searching for an assisted living facility for my dad seemed like a daunting task at the beginning. A friend recommended I reach out to A Place for Mom. Once I connected with Chris, the entire process was very easy from the start. He helped identify several communities in the area and was constantly in communication with us every step of the way. I would highly recommend using A Place for Mom for your loved one.

Date of experience: December 7, 2024
Illinois
1 review
0 helpful votes
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Amazing help
December 16, 2024

James was very helpful in the search of an assisted living facility for my dad. He easy to contact and sent the information quickly.

Date of experience: December 6, 2024