Apartments.comReviews 153

If your a landlord or company thinking about using apartments.com don't. They scammed me out of $100 and I have proof of it. They changed their app and when I submitted payment like normal it didn't go through because they put an extra button to submit payment on top of the first button I normally use.

I have an email thread to back up all of this with apartments.com saying sorry we screwed you over contact youe landlord to fix it because we can't so anything on our end

AVOID THIS COMPANY AT ALL COSTS! TOTAL WASTE OF TIME. 2 HOURS TO DEACTIVATE A LISTING IS RIDICULOUS!

Apartments.com advertised a fake rental property. I applied for an apartment, i paid the 46 dollars application fee and never heard back from anyone, after speaking with a apartments.com representative i was told that i should call the cops and report the issue not taking any responsibility for the fact that they advertised a fake apartment.I AM WARNING EVERYONE, STAY AWAY FROM APARTMENTS.COM

Systems has too many glitches and they are allowing landlords and property owners to advertise their properties on their website without checking to see if landlords or property owners have property up to building codes that require working hot and cold water proper plumbing fixtures and working heater systems with proper ventilation system that is up to code in California, I recently moved into a unit and a-pond my family and I moving in we had all utilities transferred over to the new unit and the gas company came out to light the wall heater and discovered that the heating system had not been installed properly and they also detected a gas leak so they were unable to turn on the pilot and during this time it was winter cold rainy and very windy weather we were without any proper heating system for 6 months and by law units with out proper heating system and no running hot and cold water are not to be advertised as available for human occupancy's and because of my concerns and my complaint to the landlord about the wall heater system not working properly I have now been harassed and retaliated against very unprofessional people.

So this is not my real name but every time I do a review in my real name it gets deleted. I'm on the 2nd floor. I have lived here for several years and there is no Pros to this complex where shall I start.
1. The pool is nasty so much algae and when you talk to office you get yelled at. The pool was one of the reasons I moved in this place.
2. You send emails out about how the girls are not to wear thongs at the pool. That is very disrespectful and not many women there are even worth looking at. But it continues every day. But y'all don't even bother to come check the pool because y'all are LAZY.
3. We had our resident pool party in July and we had to purchase our own food. Berkshire is a horrible company previous owners always provided the food had games set up gift card giveaways and tv or an Alexa to give away. The manager Kara just walked around she never spoke to any residents. Way to go Kara that truly shows you don't care about the residents. Lisa had always been the best one but has now started to not care either then get out of that field and Cameron no comment.
4. James our maintenance guy left the company. He was the only one who cared about the residents and when he was over the pool it was beautiful. But you all treated him like crap always talked about him so he left and now the residents suffer.
5. The trash at the pool on the weekends are always full trash every where. People move stuff around like it is theirs. The tables are always nasty they are never cleaned appropriately.
6. So every time the apartment empties above me I throw myself a party. When complained about how they are stomping when they walk around or children are jumping off the beds. It is absolutely horrible if there is someone at home all day because they work from home like me but can't concentrate because of noise. Then when complained about you have the nerve to tell me it is children friendly please as many times as I have complained you would think you would work with me.
7. My lease is up in a few months and I am gone.
8. The dog poop is horrible and now they are letting the trash pails over flow so walking the complex is horrible because of the smell.
9. The gates are always broken and the color you chose for the apartments is beautiful but then you paint the garages black and it looks horrible. I do like the lighting.
10. Each year I renew my lease you don't clean the carpets you don't touch up the paint you just tell us to bring bowls in and I can paint. SERIOUSLY

So I have written 10 complaints that doesn't look good on your part but I can guarantee nothing will be done.

I am saving a copy of this letter so when you delete this review I will repost over and over.

Let's get Kara out of these apartments fire her.

Good day.

They have very obscured ratings that are far from accurate. I wouldn't trust this site with spinning a sign on the corner.

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I list my house rental on Apartments.com. I find it works very easy and tenants can do their secure application right on the website for a nomination $29 fee. Many companies charge $100 or more for this. I think the negative reviews they get are people unhappy with their apartments which have no bearing on Apartments.com.

If cigarette smoke bothers you, Marina Breeze DOOLITTLE DRIVE is not the place for you. No smoking signs are posted in the premises but they allow residents to smoke indoors. This is a gated community but lately June /23 2 cars were vandalized,tires slashed. We were victims of vandalism in March /22. I believe in my guts it's inside job. Only one parking. I had been waiting forever expecting there's a waiting list but nothing. You were made to believe there is.

This site is FULL of fake listings! Both by unscrupulous "listing managers" with their, "Sorry, that apartment is rented, but what are you looking for, I have others available,"and random scammers who will HAPPILY accept your full name, email address, AND phone number!

Forget about Apartments.com paying ANY attention to your reports of fraudulent listings, they are the PlentyOfFish of apartment searches!

Zillow is slowly headed toward the same cliff. Be careful!

I recently had an incredibly disappointing experience at Aviary Apartments, and I feel compelled to share my frustration with others. From the lack of autonomy for their employee, Aaron, to the abysmal customer service, this place fell short on every level. First and foremost, it became apparent that Aaron, the property manager we were dealing with, had absolutely no decision-making authority. It was baffling to witness how he was unable to exercise any independent judgment or make decisions regarding our situation. It was as if he was a mere PUPPET, simply regurgitating the decisions made higher up the chair. This lack of autonomy resulted in endless delays and a complete lack of progress. Speaking of progress, Aviary Apartments' customer service was nothing short of abysmal. When we were initially approved for a contract, we were overjoyed, thinking we had finally found our new home. However, our joy was short-lived when they abruptly canceled our contract. The lack of communication and disregard for their customers' time and effort was truly astonishing. The frustration of dealing with Aviary Apartments was compounded by their complete lack of empathy and willingness to address the situation. We were left feeling stranded, confused, and utterly disrespected as customers. It was evident that they had no regard for the impact their actions had on individuals or their lives. In summary, Aviary Apartments proved to be a nightmarish experience. Their lack of autonomy for their employees, particularly Aaron the Community Manager, severely hindered any progress. Additionally, the abysmal customer service and disregard for their customers' time and effort were nothing short of disgraceful. Save yourself the headache and avoid Aviary Apartments at all costs. There are plenty of other options out there that prioritize their customers and value their employees' decision-making abilities. (2 negative stars) Karma is digital.

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I used this site to search for my first luxury apartment. First whomever gave this site a bad review its straight up false. Not only is the site helpful its on point with what you ask for. You go see the apartment yourself so if you dislike you move to the next listing. Bottom line i found a bomb apartment for the price i wanted. The best part is the place i picked was a suggestion from the site! I wouldn't have found it on my own. Use the site 5 stars hands down! Im not a paid person i am a real person and my review is the realist!

Can I just say this is a great place to live it is so quiet and peaceful. They have a great management team whenever I need something fixed, they are on it. The units are spacious, and the grounds are immaculate.

Apparently there is a limit to using this website. I have been constantly looking for apartments because I am tired of living in a weekly hotel. All I have done is researched apartments and tried to reach out to people to try to get an application or rent the house. I got blocked for using a website too much when I only used it for less than an hour? I am confused and will not use this website as a resource ever again then. I have never heard of a website where you can use it too much or too little. It is just odd and weird to me.

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First timer. I submitted my apartment and it said pending approval. Fair enough. Waited a week and still nothing so I called. They said I have to submit the deed to the property with my name on it or utility bill of the apartment itself with my name. First of all I'm owner financing and won't get the deed for 5 years….secondly I'm not putting utilities in my name, it's the new tenants responsibility. Your verification process is garbage. So now I'm out of luck after waiting a week. Complete waist of my time and hours creating the listing and pictures etc…