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apartments.com
Virginia
1 review
0 helpful votes
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Fraud alert
January 12, 2023

I paid an application fee and submitted an application for an apartment that the landlord stated was NOT available and should not have been posted. Apartments.com refused to refund me the fee! Pure FRAUD

Date of experience: January 12, 2023
Florida
1 review
6 helpful votes
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Impossible
October 24, 2020

I have put one apartment on apartments.com. I am the landlord. I have found it very difficult on their website to put an apartment on there, to know that your apartment is on there. Their website is awful. I will never use it again. I never got a call because I don't know that it was even on there and they don't send you like an email that tells you hey thanks for putting your apartment on there. Terrible website and never again

Date of experience: October 24, 2020
California
1 review
0 helpful votes
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Aventerra apartments are a great place to live and call home. I started out at these apartments in 2005 and was blessed to purchase a home in 2016. But my son still lives there and we never had any problems. The manager "Shirlae" is absolutely wonderful and professional with staff as well. I have called this place home and still do as I visit often. When I visit I feel safe and secure. Thanks, Aventerra for your great hospitality

Date of experience: July 10, 2021
Arkansas
1 review
0 helpful votes
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The Meadows Apartment in Jonesboro, Arkansas has a new manager named Billy. He is a terrible manager. He bully's the older women and flirts with the younger women. He is never in the office especially when rent is due. He drives a Uber that must be where he spends his working hours at. He will not get anyone to fix things. The worse manager you could ever have, that is why the place is going down.

Date of experience: July 30, 2019
Florida
1 review
0 helpful votes
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The Listing is free and provides a well organized web page for your listing your rental property. Tracking prospective renters. Provides all rental services. Even allows prospective renter to call from apartments.com phone number and talk to landlord anonymously, brilliant.
I use all the websites to list our rentals and appreciate them all, but apartments.com is number one!

Date of experience: January 23, 2020
Michigan
1 review
0 helpful votes
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Lower street level of Richmond Hills apartments facing Dunlap NW. Female renter leaving blinds open while getting it on with the quickie boyfriend. Real classy, especgiven the fact that two young boys live across the street and can see everything.

Date of experience: July 25, 2022
Wyoming
1 review
0 helpful votes
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Coin Recovery
August 24, 2022

A quick note to say that Jim from 'Recovercoin AT rescueteam DOT com' got in touch, and with new tools solved my unaccessible Bitcoin account problem from a while ago. He took his 10% as agreed and which is more than fair. And left the rest for me to move somewhere safe. What a gem of a human.

Date of experience: August 23, 2022
Illinois
1 review
0 helpful votes
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I have been on both sides of this company and both sides are terrible and border on stalking at times. Keep track of the referrals because they resend them over and over again, they do not check the apartment companies out for reviews the managers are allowed to delete reviews and the managers have paid folks to give fake reviews.

Date of experience: October 7, 2021
Maine
2 reviews
6 helpful votes
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Get It Right Now
February 1, 2023

Have you considered reaching out to "Michealmurphy At Repairman DOT Com"? Heremains the best in Bitcoin, wallet, password and funds recovery. I had a cold storage wallet that I bought some years back which I use in storing my crypto. When I went back to withdraw my coin I realized my wallet had been compromised and my coin was gone. After a week of not having access to my wallet, I started researching, I found Michael Murphy and they had the best reviews. They tracked the coin using the hacker's transaction signature print in an hour and only took their 20% fee which I was more than happy for them to have. Highly recommend their service.

Date of experience: January 30, 2023
California
1 review
1 helpful vote
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Landlord harassment
August 27, 2023

Systems has too many glitches and they are allowing landlords and property owners to advertise their properties on their website without checking to see if landlords or property owners have property up to building codes that require working hot and cold water proper plumbing fixtures and working heater systems with proper ventilation system that is up to code in California, I recently moved into a unit and a-pond my family and I moving in we had all utilities transferred over to the new unit and the gas company came out to light the wall heater and discovered that the heating system had not been installed properly and they also detected a gas leak so they were unable to turn on the pilot and during this time it was winter cold rainy and very windy weather we were without any proper heating system for 6 months and by law units with out proper heating system and no running hot and cold water are not to be advertised as available for human occupancy's and because of my concerns and my complaint to the landlord about the wall heater system not working properly I have now been harassed and retaliated against very unprofessional people.

+5
Date of experience: August 27, 2023
Texas
2 reviews
0 helpful votes
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Wallet Recovery
August 24, 2022

I was pretty devastated when I accidentally corrupted my girlfriend's electrum wallet. Jim at 'Recovercoin AT rescueteam DOT com' came to the rescue and recovered the wallet in a matter of 72 hours. This saved my $#*!, and likely my relationship.

Date of experience: August 24, 2022
California
1 review
2 helpful votes
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Well, I left a very critical review for Avana on Pine in Long Beach last week and ya know what - it's not showing at all.

How much is apartments.com making from slumlords to suppress negative reviews?

Date of experience: February 8, 2023
Pennsylvania
1 review
0 helpful votes
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I miss Cozy.co
August 3, 2021

Was converted to apt.com from Cozy. Have 2 rental properties. It's awful. Can't get customer service to call back. Site is not user friendly. Tenants having trouble getting set up. Terrible.

Date of experience: August 3, 2021
New Jersey
1 review
0 helpful votes
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SO BAD
October 25, 2020

My experience with Spring Gardens/Corsa Management is that they are crooked, lying, evil people. In my opinion, they are misrepresenting themselves by claiming that they put their residents first. It appears to me that putting money in their pocket comes first. Though they increase the rent every year my apartment still has the 1970's beat up old junk in it and they do not want to update anything. When I asked if I could have better, full-size appliances I was told that I had to buy them myself. It's only fair that if they are charging various tenants the same rent then the apartments should be comparable, but that is absolutely not the case and can very easily be proven. Maintenance has been horrible, abusive, and disrespectful. Please do not be fooled by the "pretty" pictures on their website or by a quick drive-through. They are very deceptive. These apartments do not have an extremely high turnover rate for no reason. It has also been my experience that they discriminate against certain tenants. Believe what you choose to and rent at your own risk.

Date of experience: October 25, 2020
Ohio
1 review
0 helpful votes
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Not a great place to live.

Moving in, they said the carpet was new but it smelled like a dog. Took several weeks for the air to clear.

In the spring, almost the entire apartment was overrun with ants. Maintenance was notified, they came on a Friday to check, said they would have someone out next week. The apartment was inundated with ants all weekend. Spent hours spraying and cleaning. Had to throw away food. Lost a lot of money on food and ant spray.

Also asked for the patio screen door to be fixed, they fixed it so well it was broke immediately after.

These things are just minor though and could be dealt with. The biggest concern is the lack of concern for the tenants. Management comes off as very corporate, not understanding to the plight of single mothers and their safety. When we needed to move due to an ex, (he moved in two buildings away and became verbally abusive), they were sure to charge outrageous termination fees. We asked for some compassion but they said they could not do anything unless there was official police documentation. Corporate policy to be sure, they are about the almighty dollar.

Please beware everyone.

Date of experience: August 1, 2019
Maryland
1 review
0 helpful votes
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Sad but now Happy
August 24, 2020

I recently moved to Maryland from New York I thought I had found the perfect home at the Brittany Apts. Until I ran into some problems with my application, after getting all but my photo of my license in order I asked the young lady if I could just bring her my license the next day she replied if I could not get a copy of my licence that day my application would be incomplete and there was nothing she could do to help me so in my fustration I told her to remove me, terrible customer relation skills. I then put an application at the Volterra Apts. And told them what had happened at the Brittany, the lady (Alicia) at the Volterra Apts. Went all out to get me an apartment and gave me the courtesy of giving me all the help I needed to give me my new home. I will always be thankful for all her help. People like this should be recognized for there job performance.

Date of experience: August 24, 2020
New York
1 review
0 helpful votes
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SCAM ALERT
September 16, 2021

My wife and I were looking for a house to rent on this site. We found a house in ORLANDO FL. We got in contact with whom we thought was the realtor and the owner of the property only to get robbed of our deposit. These site is ran by Scammers" BEWARE". THEY ARE NT Real estate agents or brokers. THEY WILL ROB YOU" OUT of your $$$

Date of experience: September 16, 2021
New Jersey
2 reviews
2 helpful votes
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A warning to apartment owners. Apartments.com is a dysfunctional site. A week after listing an apartment on its site it is still not possible to view the listing on the apartments. Com site. I DO NOT RECOMMEND THIS SITE.

Date of experience: August 5, 2020
Texas
1 review
0 helpful votes
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"Great Place To Live"
November 13, 2020

Holly hills Apts. In Denton, Tx is a great place to live. Awesome staff and management. Great facilities. Wide selection of apartments to view as well.

Date of experience: November 12, 2020
North Carolina
1 review
0 helpful votes
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Viilage Place
December 12, 2019

I had lived at Village Place for approximately 3 years. When my Husband and I first moved in, we were so happy but that was when Amy was in management. We lived in our first apartment for 10 months, but because the rent increase was outrageous,( $100 increase every year) we had then downsized to a smaller apartment when our lease was up. At that time the new property manager moved directly into our apartment with no complaints. We have then lived there for 2 more years, and still cannot believe what we have to deal with. If you like toga parties, murder in the parking lot, tethered felons as neighbors, this is your place. If you love Black mold and being talked down to and being discriminated against you will love it there. Now that we were able to move out permanently, they trumped up bogus charges and trying to collect on their mismanagement. Their staff is a revolving door, maintenance comes and goes! They advertise as having night patrol, they do not! In their advertisement they boost of having a security gate, which when you realize it is not working more than it is that tell you it is not a security gate. This is one of the most worst places to live, they do not honor your quiet right to enjoyment. Be careful moving out, they will try to hit you with any charges they can.

Date of experience: December 12, 2019

Overview

Apartments.com has a rating of 2.1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Apartments.com most frequently mention customer service, parking lot and application fee. Apartments.com ranks 267th among Apartment Rental sites.

service
42
value
40
shipping
16
returns
17
quality
35