ZooplaReviews 36

GIVEN 20 PLUS EMAILS EACH ONE STATING SOMETHING DIFFERENT, WRONG DISPATCH DATE, WROND DUE DELIVERY DATE NOW DELIVERY SUPPOSED TO BE ON THE 20TH dECEMBER CHANGED FROM THE 11TH.
I WILL BELIEVE IT WHEN I SEE THE PARCEL, THIS WAS SPECIAL FOOD FOR MY 2 SHELTIES WHO HAVE ENAL FAILURE AND NEED SPECIAL BISCUITS WHICH HAVE TAKE 8 DAYS SO FAR AND COUNTING.
I WILL HAVE TO GO TO ABERDEEN TO PURCHASE WHAT THEU NEED AT A GREATER COST YET AGAIN.
I HONESTLY DO NOT BELIEVE THE DELIVERY WILL BE THIS YEAR.
DO NOT USE THEM AS A WASTE OF TIME AND MONEY.

I don't look for properties from zoopla because they are all copies from Google images. Its a huge scam. All so estate agents in Barnsley are doing the same thing. Images from Google and then over pricing and lieing about the property

They have a property of mine showing an EPC rating of E, when it is in fact D. It has been D for well over a year. This was pointed out to them numerous times and they refuse to correct their mistake, and in the process they appear to be attempting to undervalue my (and presumably many other people's) property. As a lot of people use their website and try to get an idea of property value from doing so, and as they appear to deliberately do nothing about their inaccuracies, I am happy to arrange group legal action for other people also affected. Just go on twitter with hashtag #ZooplaLegalAction and I will keep an eye out for you.

House is far lower than it should be. Zoopla use sale indicators from recent properties sold in your postcode area, which i have many flats in my postcode and only two detached homes. My other neighbour sits in another postcode and the value of their property is off the scale by comparison.
Zoopla also show my house as 3bed house and wont change it to 5bed it actually is. They say data is taken from 3rd parties but I've validated this and its simply not true.
They are flatly refusing to do anything and claiming its not in there power when it is.

Firstly, i do no recall ever giving Zoopla to determine even an estimate of the value of my house. And worst wgen they devalue my house and it is totally wrong as they did it the same time my neighbour's house became inhabitable. Their price remains the same and mine went diwn by almost 60%. They blamed it on their algorithm. So they become totally insensitive to ordinary hardworking people's request to fix their invalid data input.

I opened account with Zoopla in February with a lovely gentleman named T. And was quickly explained that my subscription will be automatically renewed on on-roling 30 days contract but if I would like to cancel it all I will have to do is let T. Know and he shall get it sorted for me. I had account for Zoopla commercial and the account was closed after I didn't need it as T. Explained so in the month my contract should end I rang T. To cancel my contract but my calls were unanswered. In a few days I emailed Zoopla advising I would like to cancel my subscription and then I was informed my contract was automatically extended for another 6 months. I contacted Zoopla many times from abroad and asked for contact by someone to explain this misunderstanding as I only had three houses to sell what I explained to T. In February anyways. I am not trading anymore as I moved back to Poland in July, I am no longer certified member of The Property Ombudsman but yet Zoopla explains I will be billed until end of my contract that was basically mis-sold by someone who seems is no longer working for them.
My advise is to avoid them if you run a small business as you might end up paying for services because they do not understand you might change the profession.

Zoopla said we could try their services for 6months at a reduced rate.
It turned out to be pretty useless. We ended up not using them and told them so.
We had only agreed to try them for 6months.
Instead of refunding us, they charged us for a further 6months.
This is 12 months for a service we didn't use. We did not list a single property with them and barely logged into the account.
They said the account had automatically renewed for a further 6months even though we had told them at the start we did not want to continue with them.
We feel like we have been ripped off.
Horrible customer service and horrible ethics. Avoid if you are an agent. Use one of the other listing sites.

Zoopla have valued our house, a five bedroom detached house with three receptions and three bathrooms in Bexley for £424,000. It is in a road of detached houses ranging from £675,000 to £1,000,000. There are two ex police house semi's up the end of the road valued at £523,000 which are rented out and really tatty. On the strength of this ridiculous valuation we have been receiving offers of £200,000 less than the asking price. Thanks a lot Zoopla. Every other house in the road is quite accurate. Useless

Do not Rent, Buy with William h brown in Dewsbury or Wakefield and sequences in Liverpool customer service is poor all for the landlord's not the Tennant's. Had to live in a damp detached bungalow for 3 year every thing was done on the cheap cheap repairs and caused both of us bad asthma and problems to our lungs, blamed us for condensation and damp even though bungalow was built on a mill plan. Sleep with Windows open in freezing temperature's every night. Took 2 years to put a new window in lounge as was a solid glass frame no opening. Rowan Moore in Liverpool sequences had a stinking attitude when we needed Repair's doing oh i will get bk to u and never did useless. No calling bk we had to do all ringing round for them. I would not recommend going with them all for the money not supporting the customer and there needs even charge tenants renewal price of £120 Not like Robert Watts they are much better than William h brown

This shower valued my ex council 3 bed semi 3% more than I purchased for from the council,
I have asked them to find me 2 similar properties for their valuation and I can then sell mine, buy their 2 and still have money over to go on a very nice cruise. Oh happy days- hurry up zoopla please.
All joking aside they are idiots. A friend of mine is an agent and he said a lot of agents in Bournemouth have ended their subscription to the zoopla service as it has done more harm than good.