Really happy with the service I received. We were late to meet the driver at the storage place we were delivering to as my phone froze and I didn't get his message but when we arrived the driver was super relaxed and didn't make us feel bad or anything. They have a great offer of student discount. Great customer service. Fantastic company.
We recently used AnyVan from W2 to SW10 and they were great. I'm sorry I have forgotten the two guys names. I think one was Sean. They were friendly, polite and efficient and nothing was broken. Can't ask for more than that.
I'd used AnyVan to pick up an item I had purchased from the store and deliver to my home. I completed the request whilst in the store. Very simple process, with immediate response with an email, reference and showing how to track the progress on the delivery date.
On pickup and delivery date I did so, again very simple. It meant that someone was available at my home to assist in a timely manner upon delivery.
A polite and professional person delivered the item. Thank you.
Booking process simple and helpful and email with Driver details arriving promptly. Available for quick service next day in Fife, Scotland. Booking confirmed night before and twice on morning of the job by Any Van Driver (from Edinburgh). Very professional, helpful and courteous service from Gordon and team for removal and relocation of our two sofas. Would highly recommend!
Shocking Customer Service - highly unreasonable behaviour over the phone, unwilling to assist, and will talk back at you. Once a service I respected but all is lost. Very unimpressed and will never use again. - Just use gumtree to find a man with a van if you need a job done - cut out the middle man, that's all Anyvan are.
You should read and learn their terms and condition before booking or else you will be in trouble for each and every change. All the customer service or sales team will read the terms or shared them through mail at least but here they ask you to refer to the site instead. I had a bad experience and I never go back to this $#*! again.
I have used Anyvan twice now, they are reasonably priced, efficient, keep you updated on your move right up until the day of the move and their drivers are friendly and helpful. I would definitely use them again
The team was two very young bulgarians kids, not professional movers. They have damaged by corridor while taking out the furniture and the company is refusing to deal with the third party who actually did the delivery. Priced as professional services, very unreliable.
And yes they did not come at the time stated and i have waited the whole day with no one contacting me to reschedule it
Thank you Razak and your colleague for making our move simple and pain free! They arrived on time, took care with our items and were very efficient. We moved most of our small items ourselves and left the big items to AnyVan. Would use again!
Take no liability for damages use third party movers who could literally be anyone who don't care about your stuff. Sofas and chair and other pieces of furniture covered in marks and scuffs. My wing back chair is missing a patch of leather. Apparently they don't take liability!
I needed to move a large three seater corner sofa, dining table, a computer table, heavy television table, 2 side bed cabinets, a five drawer chest of drawers and a mattress at short notice 3 days and found this website much more reasonable in price compared to professional removals. The app works well regular updates the remover actually arrived an hour earlier than planned but that suited me. If you book one driver you need an able-bodied person there to move heavy objects as it wouldn't otherwise be practical. I decided to take the double bed disassembled myself in my Estate car as playing around on their website with various items showed this would've added another £50 to the bill. Overall very impressed prompt and efficient
I was very happy having Anyvan team taking care of my move. The team was on time and surprisingly fast moving and loading all my stuff with care.
I was between moving homes on different dates and also they stored my stuff for few days what was really helpful and hassle free.
I do highly recommend AnyVan and will hire their services again in the future.
The two drivers from Worksop area were friendly very helpful and professional. Kept contact with me from start to finish on delivery times etc. my 2mtr long display fridge was secured properly in van and delivered on time and good condition. Will use anyvan again.
Absolutely disgraceful, they picked up a sofa for me when it arrived it was covered in grease marks, dirt and rust from a wheel that was lent on the sofa. Made a complaint and they have said all the marks and dirt were on it which is a lie. I had pictures from the day before it was picked up. They even damaged the sellers paint work As they was very heavy handed. Wished I hadn't bothered using them now. Pictures shown are just a few of the marks. Please save your money from this company (Anyvan)
I had some sofas delivered from London to Duntsble. Done by two guys who were really professional. They let me know exact time when they will be delivering, done all the job. I would definitely use anyvan again.
Most inconvenient service ever!
The booking process does not highlight or warn users of all the important bits such as:
-Arrival date. Be careful, you may have to wait an entire day for your stuff to arrive.
-What the "insurance" covers. My TV was damaged during transport, and guess what? No one cares or will do anything about it!
-The Van people will prompt you to negotiate with them for anything they consider as an extra item. So warning: the driver will ask you for a direct payment to him. If you pay, then he'll still break your stuff and you won't get any compensation.
-All of my boxes, even the taped ones were opened! My stuff was repacked. Nothing was stolen, but either they were looking for something or they just toss stuff all around (which explains the broken TV)
This service is all around terrible. Don't be seduced by the easy booking process! Just look for a man and a van in Gum Tree!
I booked one man and received two which was a great start! The gents were very polite (even if it was 7am), friendly, careful and quick.
I would definitely recommend and/or use your service again, thank you!
I chatted with Thomas via the website and had everything organised within half an hour.The two men who helped me move were absolute superstars, they got all of my things from the street up to my 3rd floor flat in just under an hour and a half. Punctual, polite and friendly - a lovely experience dealing with this company, great customer service.
Great experience using Anyvan. I booked with a Lovely girl called Emma who couldn't do enough. Very professional and great value. Tracking throughout.
Will definitely recommend family and
Friends.
Teresa
Gave AnyVan £125 to pick up an oak cabinet and deliver about 18 miles. They got to the job but refused to upload onto van as it was heavy. We were left high and dry. Apparently my fault they didn't have a sack barrow or set of wheels, even though they knew item was heavy and had all the dimensions. Didn't get a refund. Lost all our money. Avoid at all costs. Very unprofessional and extremely shady company. You have been warned.
Answer: Doesn't get more unreliable than this - absolute scam
Answer: Hi Steve, there is a company in the USA that is currently using our name and branding to scam customers. We do not operate in the USA and we are aware that someone is using our branding across the pond. Please do not get in touch with these scammers.
Answer: Absolutely horrible customer service offering no solution whatsoever at any point
Answer: Hi Gary, yes there is. We do not operate in the USA and we are aware that someone is using our name and branding across the pond. Please do not get in touch with these scammers.
AnyVan has a rating of 2.3 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 7th among Moving Service sites.