AnyVan

The second time I used their services my wardrobe was damaged beyond repair plus one piece was missing. Anyvan denied everything after I formally complained. The ombudsman man can not look into it because Anyvan is not a member. I can not take the case to court as under their terms and conditions they clarified that the contract is between the trader and me and Anyvan is not responsible for lost or damaged property. I couldn't take the van and men to court because due to data protection Anyvan won't provide information on them after the job was completed. Despite paying by card the bank won't help either. Please avoid this company.

Please think twice before booking

Please think twice before booking anything with this company unless it's not important and you don't have to book any time off and are prepared to do it yourself even with 7 days notice.

Very quick to button up the sale, but no service whatsoever afterwards. Had to call for any response, offered £10 compensation voucher against another transaction. It's taken two days for anyone to contact me after the event.

So be warned! Don't be taken in by the positive feedback like I was. They are most probably leaving that feedback themselves!

Really easy process from start to finish. My contact was really helpful sorting out the quote and keeping me informed. Quote was significantly less than all other companies I contacted. On the day the tracker was really useful and accurate. The moving team worked incredibly hard and got everything into the van really quickly. Despite a really long drive and terrible traffic they were still cheerful at the other end and got everything into the house before dinner time. Really impressed and would definitely use again (though hope I never move again).

Unfortunately, we have had a very bad experience with your service. When I was order the job, I have said we have double large wardrobe and baby cot. No body told me we need to dismantle them. Once the driver arrived the other man said the wardrobe is too heavy without communicating with his manager or telling me to dismantle them in the meantime when they were moving out the rest. The other man called the company just before leaving and simply said we could not do it. They did not accommodate the job they got and we ended up paying twice. My baby was left without bed for night-sleep and lots of more inconvenience happened. Your company did not even accept their fault and incomplete service just because you wanted to charge a lot.

The removals team they supplied were incompetent and the vehicle they supplied inadequate. They damaged almost every piece of furniture, ranging from large scratches, holes you can put your fist through to doors torn from cabinets. They caused over £2000 of damage and offered £76 in compensation. You'd be better off sticking a match to your existing furniture and buy it all again new.

I booked an Anyvan to move a few pieces of furniture to my sons house. Everything went like clockwork. The van arrived exactly on schedule, and the guys loaded it quickly and went on their way. It worked out a lot cheaper (and less hassle) than renting a self-drive van.

I love how you can track where the van is like you can with an Uber. When the guys arrived the were really professional and did a great job! We had a problem getting a really heavy superking mattress to fit up the stairs and I'm sure some services would have given up, not these guys! Very happy customer

Easy to use website enabling lots of combinations of items for transport, accurate pricing (no extras) and changes close to pick up day. Great communication - reminders, notification of time slot, and tracking of driver. Punctual Cheerful and energetic drivers who were keen to assist. Thanks so much - will use again!

In such a stressful time than moving home, it was great to feel supported. AnyVan definitely made our move much easier. Well organised, well prices and no stress! The team who came to do the move was just brilliant: friendly, quick & efficient. Just a perfect experience. Thank you AnyVan!

We were visiting the North East from London and a friend offered us a sofa for my Mother in Law. As we were only there for two days we organised an urgent pick up and delivery for a Sunday morning. We were able to choose an early morning time slot at very short notice. The driver, Richard was very helpful and on time, which in this case was very important, as we had to leave for our journey back south that morning.
I cannot comment on other peoples experience but our was great.

Having an urgent need to move a sofa, armchair and foot stool to my sons house within 24 hours we contacted Any Van.
The telephone staff were very helpful and the delivery/collection team were polite, punctual and very courteous.
Excellent service - highly recommend!

Absolutely faultless, the gentlemen arrived on time and they were friendly, Job very well done, I am very satisfied and would highly recommend AnyVan to my friends and family. Reliable service and a decent price.

From start to finish, a very professional service. Great tracking and communication. Driver was courteous and basically did a fantastic job. Have booked again and would definately recommend this company

We arranged for a bulky corner sofa, coffee table and a stoll to be picked up and delivered, just over 200 miles across the country. The drivers arrived within the given time window and greeted in amicable manner. They were very careful when uploading and unloading the van. The sofa arrived at the destination in time and in good condition. Overall very satisfied with the service. Thank you Martin.