I had my sofa delivered by Anyvan, great service and really friendly and helpful. Would definitely recommend them!
I found all the staff to be very helpful and polite. There was no hassle and they turned up on time. I recommend them highly.
Brilliant, they arrived on time, look my piano to my daughters in Kent, kept her informed when they would arrive, all went smoothly thank you
Given a few details, I received, a hundred offers at various prices for me to choose
And the transaction went perfectly. I definitely recommend them.
First time user. The collection and delivery all went well. Glad to have found this firm.
Would happily recommend them to any other potential user.
I had a 55'' TV to move from my old flat to a new one. They showed up on time, all went smooth - 100% recommended!
Never knew it was that easy to get a car picked up and delivered from the other side of the country straight to my door the next day. Thank you.
Safe delivery with a smile
Journey from London to Yorkshire made in very good time- and it was Friday!
Polite and efficient service
Thanks
@AnyVan DO NOT USE THIS COMPANY! From the word go they didn't do as they said. We paid £325, which was immediately taken from my account before I received the acknowledgement for the job. I was advised we would be contacted the day before to advise of driver's arrival time. This didn't happen. We then made calls to the company, the driver and live chat but still no info. Driver eventually got intouch and did arrive when stated. However the list he had to uplift wasn't correct, not the items I had stated. He stated that he couldn't take all the items we needed uplifted. The drivers were very patient, professional and good humoured. After many conversations with the company advising the items they had liste were incorrect they point blank refused to refund my payment. I was advised that they would listen to my initial call and if the items listed were incorrectly I would be offered a partial refund if I let the driver take the correct items from the list. I was extremely unhappy with this point blank refused to refund my payment. I was advised that they would listen to my initial call and if the items listed were incorrect I would be offered a partial refund if I let the driver take the correct items from the list. I was extremely unhappy with this ultimatium as I wasn't party to the conversations my husband had with the drivers. However my husband and I agreed to let the drivers take what they could and I would deal with it. After almost an hour it was still obvious they were not prepared to be reasonable stating it goes against their policy to refund money. Please remember they didn't provide the service agreed. I know exactly what I said in the initial call and don't trust that, even if they have the call recorded, they would be truthful in what was said. DO NOT USE!
Very professional, helpful and friendly. This was just a small move to storage but was absolutely perfect.
Very Happy that I used this company the service was fantastic. Very helpful and super fast delivery.
Great service, with excellent prices. My pick up location and drop off location times were adhered to
It's good to have competition. Shopping around just on the one site is both satisfying and productive. A good site for what it does.
They are nice until you pay them the money! After that they start ignore your calls
The price also is higher than other transporter
Brilliant communication. Arrived at the times stated. Helped to get our furniture in and all with a great attitude and a smile. Highly recommend.
Site easy to use, quotes within minutes. Used quick book and it was very straight forward would happily use again as driver was great.
I have hired them from London to Dartford, it was cheap and excellent service by the boys, they have taken care of the furniture.
Fantastic service, package well packed and delivered when stated. Will use them again, no problem. Driver very good and kept us informed. 5* service.
Very quick and easy to organise. Arrived promptly and job done with ease. Difficult time in my life made more bearable with you guys
Overview
AnyVan has a rating of 2.3 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 7th among Moving Service sites.
Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.
AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.
Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.
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- London, Hammersmith, United Kingdom
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sam,
Here at AnyVan we pride ourselves on offering a great service, with even better prices! On average we are 75% cheaper than our competitors.
In addition to this, we have a large dedicated team on hand, available 7 days a week via multitude of platforms to assist in every step of the AnyVan journey.