The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
It was quick and easy! Thank you guys so much for allowing me to order this highly sought after product!
Products arrived in a perfect condition. The emails are prompt once my purchase changed status. I will definitely order again.
My experience was really great ordering from. Your company. And any changes were quickly communicated.
Absolutely amazing! The shipping was faster than expected and very professional from start to finish.
Everything arrived as expected and even came early. Flawless transaction for me no complaints at all. Definitely legit.
I would recommend. Ordered and came as promised. Little disappointed you had to bundle things up but whatever
Was able to get the console on launch day within only two days shocked me and would definitely shop with them again.
ANTonline got me my Xbox so fast and was really responsive when I sent emails. Would highly recommend
I don't know these other reviews we're talking about Ant was phenomenal and got me my console fast with no problems.
Got my confirmation email followed by shipping notification and tracking number. Smooth sailing all around
Followed the Twitter account and got a bundle within one minute of it going live. Fast shipping too!
Everything arrived very quickly and in great condition. Communication about the delivery process was terrific throughout. Thank you!
Ordered the new series X and got it within two days. Their verification process is super easy. Highly recommend.
Received order fast and efficiently. Only downside was completely broken game gas otherwise awesome experience
Shipping and delivery super fast! Faster than expected. Thank you guys for giving us a chance to purchase this wonderful next generation system.
Everything from buying, shipping and delivery was great. Didn't know about this site before but I will be purchasing in the future
No issues whatsoever. Got what I ordered without incident, in a timely manner. Pretty happy overall.
Received product exactly as described within the expected timeframe. Excellent transaction experience, would happily buy from this website again.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.