Overview
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was nervous at first never hearing about this company before but they delivered. One of the best experience I've had. Thank you.
Order mines on launch day and went through successfully. Shipping was fast as well! Much appreciated it!
Great buy and super quick delivery. You guys rock! Will be looking at other products to purchase on your site.
Got my series x within 4 days! Super fast shipping. Will buy again from antonline soon. Thank you so much!
Flawless transaction. I highly recommend purchasing from them. Package was well packed and delivered quickly.
The Xbox and elite controller arrived in perfect condition. Very easy to deal with ANTonline, definitely would recommend.
Will be buying for you guys again! Excellent service! Series X arrived fast and well boxed with no damage.
I ordered a PlayStation 5 and it was delivered right away even with high demand at the time. Highly recommend
Fast shipping! Arrived in 3 days! Great packaging and overall shopping experience! Will do business with again!
I am glad antonline is there for us to buy technology products with their smooth website buying process.
Had a little problem trying to change something for the shipping address but received my order in perfect condition and fast!
Order arrived when expected. Shipper did get signature for such an expensive item just dropped and left even though it said required
Fantastic deal for a bundle pack Xbox series S. The whole family was playing it during Thanksgiving. I will be using this website again.
Tracking number didn't work right away but I received the package within 3 days. Great customer Service
I received a promotional email from EVGA listing sites that had deals on their products, and ANTOnline was offering the RTX 3080 12GB for a very competitive price.
We purchased two gaming monitors and an Asus ROG Strix GA15DK-DS776 Gaming Desktop Computer, spending almost $2,500 in September of 2021. Come December the computer would blue screen and restart- updated drivers and thought it was ok. In April 2022 the entire Asus ROG Strix GA15DK-DS776 Gaming Desktop Computer became completely useless. We have now invested ANOTHER $2,000 fixing and replacing its parts ourselves because the "CUSTOMER SERVICE" at ANTONLINE is a COMPLETE JOKE- they replied once to an email and brushed us off completely, and now HAVE IGNORED our emails and requests for them to HONOR OUR ONE YEAR WARRENTY. Brian Cox, the supposed support manager has done nothing but blow us off. Currently looking into legal action against company for refusing to honor the warranty. If you are thinking of purchasing anything from here, don't. Run away and spend your hard-earned money somewhere that appreciates its customers and does the right thing. We are left with nothing but complete disgust for this "company".
Was alittle worried at first after reading alot of the reviews but was happy once i received my ps5 by ups. Showed up on time and works perfectly
Outrageously Good Value + Free Shipping on Every Item, Every Day!
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- Atlanta, GA, United States
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Business Highlights
- Free Shipping
- Concealed Packaging
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members