The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Do not order from this company! It's a scam. They send a less expensive model and deny it leaving you out of money on garbage you didn't order
I had a question about my order and received an email response in less than 24 hours. My item was shipped and delivered the next day.
It was a smooth transaction. Didn't receive package on same the week of release day but it still came in a timely manner without any hassle!
It was a nice smooth process from check out until my product arrived. I received multiple emails assuring me that my item was on its way.
I had never heard of Antonline before, but that had a hard to find item in stock and delivered quickly.
I'm now a huge fan! Thanks!
This site was far easier to get next gen consoles than any other site. Other sites could learn a thing or two about limited release items.
Besides the fact the website almost crashed with all the traffic due to PS5 preorders, Antonline fulfilled my experience shipping the product relatively fast and arrived at my house in days
Once I was able to purchase the PS5, I was kept up to date on what was going on. I received my system within a week of release, and I'm very happy with what I got.
I ordered from antONLINE and I had a great experience. It came WAY quicker than antONLINE said it would. AntONLINE said it would come between he 19th-23rd. It ended up coming on the 16th. Everything I ordered, came sealed tightly, and none of my items were damaged. I will definitely be ordering from AntONLINE again!
I didn't know anything about this site prior to ordering. Everything shipped fast and showed up fast too.
Awesome fast checkout! Fast shipping! No hassle like you get from other retailers such as Walmart and Target.
Loving this new setup! The 3070 made this bundle worth every dollar! Super excited to stream as well!
Overall, your site looked a little shady, but I was very happy I didn't hesitate.
Would order again.
Experience was excellent. Arrived on time and everything was in immaculate condition. Will buy from you guys again
It was an outstanding experience and am thankful for your time and promptness on dealing with my order.
Awesome! On time and full of enjoyment! They provided timely tracking information and emailed me digital content asap
Good experience. Thank you. Item shipped when expected and received with no damage and got all the items.
Xbox series x shipped with everything in the bundle. The shipping was fast and delivered to my door.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.