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ANTOnline

Overview

ANTOnline has a rating of 4.6 stars from 3,520 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.

service
249
value
387
shipping
385
quality
828
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7,616 reviews
How would you rate ANTOnline?
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Maryland
1 review
0 helpful votes
Follow Tyrone C.
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Received the bag
November 28, 2020

Overall, great experience. I look forward to shopping with antonline again. My order was delivered early. Only issue I had was the Spider-Man game didn't work.

Date of experience: November 28, 2020
Virginia
1 review
0 helpful votes
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I received my items safely, but I had a couple minor issues:
1) Most importantly, when I received the box with my items, there was no padding inside to keep the smaller items from bouncing around and getting damaged. Luckily they all appear to be fine.
2) ANTOnline said my items were shipped on a Tuesday and would be delivered that Thursday, however based on the tracking it seems as though UPS didn't start shipping the items until that Thursday, and they eventually showed up late Saturday night. I don't know if this is ANTOnline's fault or UPS's fault, and the shipping time could have been worse, but it irks me when combined with the fact that I had to pay for the shipping to begin with, compared to other online retailers who don't charge for shipping.

Date of experience: November 24, 2020
Illinois
1 review
0 helpful votes
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I was a little concerned because there wasn't a great deal of information out there about ANTOnline, and the confirmation emails could use a little professional polish. But ANTOnline definitely came through! I'm enjoying my new PS5!

The packaging was delivered earlier than expected, in good condition, everything works as expected, and I will most certainly order from ANTOnline again.

Date of experience: November 24, 2020
South Carolina
1 review
0 helpful votes
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Hidden gem of a site! Packaging needs improvement
November 25, 2020

While the package arrived quickly, we were very disappointed that there was nothing in the main box to prevent the contents from rolling around. This wouldn't have been a big issue if it was a cheap or non-fragile item, but a ps5 shouldn't just bang around in a big box like that. The boxes inside were dented so it shows they weren't handled kindly by UPS. A little filler to stop it from sliding around would have been nice especially since replacing the ps5, if it had been badly damaged, wouldn't have been easy.

Date of experience: November 25, 2020
California
1 review
0 helpful votes
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Fantastic experience.
September 5, 2023

I'd never heard of ANTOnline before but I wish I had sooner. I had ordered this controller through Best Buy only for them to cancel my order without even sending me a note. All other places were sold out and 2nd hand places like eBay were charging ridiculous prices. ANTOnline had it for MSRP and shipped it out quickly. I couldn't be happier.

Date of experience: September 5, 2023
New Jersey
1 review
2 helpful votes
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They agreed to EXCHANGE a defective item, but processed it as a RETURN instead, with a 15% restocking fee (and my shipping charges). Thay have not addressed the problem after almost 1 month of emails. I am going to call my credit card company next!

Date of experience: January 23, 2013
Indiana
1 review
0 helpful votes
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Excellent pre-order experience
November 24, 2020

I pre-ordered a PS5 disc console and game bundle from ANTOnline and it was delivered promptly and securely the day following release! Email updates were clear and concise leading up to the release. I would not hesitate to order electronics from ANTOnline again.

Date of experience: November 24, 2020
Connecticut
1 review
2 helpful votes
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I would give them -5 for review! DO NOT BUY FROM THIS SELLER. Apparently, they make their money by shipping you stuff and claiming a 15% restocking fee even when you try to cancel (not returning) your order.
I bought a processor from them that was priced at $2600 and I did my best to cancel the order days before it was shipped and they charge me $400 restocking fee for an item that weights less than a pound.

Date of experience: December 16, 2013
Michigan
1 review
1 helpful vote
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I bought a Xbox one s all digital and had it for a year only played it for about 3 months outta that rest of the time it ast there untouched well 2 weeks after my warranty was I hear a bunch rattling inside my Xbox so I turn it off go check it out and I have a bunch of these little plastic rings around my Xbox that look the same size as the vent holes from being punched out and instead cleaning them out of the Xbox he said oh well I won't be giving any refunds or exchanges so it's not my problem... so I wrote ANTONLINE and he said it was his problem anymore he wasn't viable for the damage yeah DONT LOSE YOUR MONEY TO THIS GUY HES A JOKE

Date of experience: February 9, 2021
Georgia
1 review
0 helpful votes
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Very efficient process
July 9, 2022

I lucked out with a restock through the site. The shipping was incredibly fast, having only taken 5 days from order confirmation to deliver (over a holiday weekend, no less). The only "issue" encountered was that I had to take a day off of work to accept delivery. A signature was required, understandably, but I was not able to specify a time window for delivery; nor was I allowed to have the order rerouted to any other address (which would have allowed someone else to sign on my behalf). Rerouting the package to a UPS store wasn't an option, either. All of this was due to restrictions placed on the order by the seller; it just put me in the position of having to lose a day of work to accept the order. Otherwise, the order experience was perfect.

Date of experience: July 9, 2022
New Jersey
1 review
0 helpful votes
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Thank you
November 23, 2020

Im very happy with my purchase from your company. I was like the millions of people searching for a ps5 preorder i *******@Wario64 post you had them and i never heard of your company before and was a little nervous. You have been nothing but professional. You sent multiple emails confirming my preorder. You also emailed me to let know my item shipped. If it wasn't for you i wouldnt be enjoying my PS5 thank you again and i hope your company and all its employees have a great holiday.

Date of experience: November 23, 2020
Pennsylvania
1 review
0 helpful votes
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Great service, fast shipping
November 29, 2020

Order threw an error right when I placed it and thought I had missed out. 9 hours later I got a PayPal payment notice and the next day my item shipped.

Date of experience: November 29, 2020
Florida
1 review
0 helpful votes
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Xbox series x
June 19, 2022

Absolutely satisfied with order, my phone had an issue when ordering and accidently ordered twice. Was able to cancel one order with no issues. Product arrived in good timing no problems.

Date of experience: June 19, 2022
California
1 review
2 helpful votes
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Ignore Bad Reviews
March 21, 2019

**IGNORE BAD REVIEWS** I ordered an Xbox One S Fortnite Bundle from Walmart.com for $219.99 and everything went smooth. I got the Xbox on the day it said I would get it! I would recommend this company. 5 stars!

Date of experience: March 21, 2019
Support R. ANTOnline Rep
over a year old

Thank you for your review! We appreciate your business and are glad you are happy with your new Xbox!

California
1 review
0 helpful votes
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Perfect Experience
November 23, 2020

I was able to get a PS5 preordered when they first became available back in September. As promised my order shipped the day of release and I had my PS5 within 5 business days. ANTOnline kept me updated the entire time and I couldn't be happier with my experience.

Date of experience: November 23, 2020
Michigan
1 review
0 helpful votes
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Great experience
November 29, 2020

When other retailers were struggling to handle the load of next gen console launch, Antonline was able to deliver without spending hours refreshing the page

Date of experience: November 29, 2020
Virginia
1 review
0 helpful votes
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Fast shipment, no price gouging
January 17, 2021

Bought a hard to find product and thankfully they didn't price gouge. It was bundled with something I wasn't after but that didn't bother me too much and was worth the purchase to get one!

Date of experience: January 17, 2021
Maryland
1 review
0 helpful votes
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Awesome - quick
November 29, 2020

I was really just looking for sites that had an xbox one x but now I would like to see what else this site has to offer checkout was seem less and shipping was quick

Date of experience: November 29, 2020
Maryland
1 review
7 helpful votes
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The worse experience ever, i ordered 2 monitors through Walmart mark place, 10 minutes later decided to cancel the order, I call Walmart they said I have to contact the Seller (antonline.com), I called but they were closed, I sent 4 emails 2 through Walmart portal and 2 dricerly to the Antoline customer service and order online support, finally after 2 hours they responded,
Here what Susan Brown, Shipping Coordinator:
We are sorry you changed you mind after ordering and the order was already too far in process. I intercepted the order and returned it back to the sender, they charged me $54.00 restocking fee, I called Walmart got full refund --
Conclusion antonline.com is unethical, unprofessional and dishonest, I would never order anything from them and I will write bad review on every site that I can find, please stay away from these scumbag..

Date of experience: December 13, 2017
North Carolina
1 review
0 helpful votes
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PS5 Pre-Order
November 23, 2020

The whole preorder transaction went flawlessly and I received my PS5 at my door on launch day with everything in fresh from the factory condition (along with my PSN code in my email). Highly recommend antonline.

Date of experience: November 23, 2020