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AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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52,161 reviews

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Florida
1 review
0 helpful votes
Follow K L.
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August 2020, I ordered several blouses from Annie Cloth. They were poorly made, had lots of extra thread, and fit poorly. I asked for instructions for my return. They tried to get me to keep the clothes for a discount. I refused (what good are poorly made clothes?). August 28,2020 I took the package to UPS using their instructions. Today, March 18,2021, the package of Annie Cloth clothing was returned to me with no explanation.

Date of experience: March 18, 2021
Arkansas
1 review
0 helpful votes
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On February 2 I ordered three printed shirts I received the shirts within two weeks. I usually wear a size 16/18 but I like my clothes a little big I don't wear them tight. So I ordered size 3X. The clothes were all tight across my breasts. I have been trying to return these three shirts and I cannot get a hold of any one despite repeated attempts. Order #HBOBB******* 2-11-21

Date of experience: March 18, 2021
California
1 review
0 helpful votes
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Excellent, I had a date and that's why I ordered two dresses. Very useful website both before and after buying the dresses. I will definitely be back!

Date of experience: March 18, 2021
California
1 review
0 helpful votes
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Very good option.
April 17, 2021

My new jacket arrived, I loved receiving it and it is pure love at first sight, it is super soft and very warm, its size is unique, since it does not have buttons and pleats, it adapts to all bodies, and then the combination of white and gray, it's super cute. I do not know if this year they will be very fashionable but I do not care, it is worth buying.

Date of experience: March 18, 2021
Ohio
1 review
0 helpful votes
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A greatly satisfied customer.
March 17, 2021
Updated review

Greatly enjoyed My shopping experience. The selection is almost Overwhelming, there's just such a huge selection.

Date of experience: March 17, 2021

Greatly enjoyed My shopping experience
March 17, 2021
Previous review

Greatly enjoyed My shopping experience. The selection is almost Overwhelming, there's just such a huge selection.

Date of experience: March 17, 2021
Georgia
1 review
0 helpful votes
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I tried to add a review on their site after I was unhappy with a purchase and it would not let me. This leads me to believe that most of the reviews are false. Especially since most are five stars. My review would have been a three star. Why? A. The blouses I purchase were indeed pretty, but the sizes were all off. I normally wear a large and ordered XL just be sure and they were way to small. One of the items looked like a child's large. I was also going to give a three star because I liked the material and the colors were vibrant, but was going to warn consumers that sizing was not right. I now give them one star for two reason. One they will not let me do a review (very suspicious). 2. The return policy is awful. They don't let you just trade for a larger size. You can take a refund, but have to ship it back to China which incurs an international mailing expensive that makes it impractical to send back. (plus months to get a refund). They then offer you a 15% refund so you have the clothes altered instead of return them, which to me means that they are giving you an additional discount on the clothes because they are of no use to you. I don't care for a company that does business like this, and will not do business with them again. I will in the future read return policies more carefully before buying from a company.

Date of experience: March 17, 2021
California
1 review
0 helpful votes
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Very recommended.
April 16, 2021

I loved the clothes from this boutique on the web, definitely recommended, in my opinion they are much more reliable than other places or physical stores.

Date of experience: March 17, 2021
Texas
1 review
0 helpful votes
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Great, I received an excellent treatment from this website when I bought my new blouse, soon I will order again, thank you very much for everything

Date of experience: March 17, 2021
California
1 review
0 helpful votes
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I contacted customer service about the shoes that did not fit me and they were wonderful with no problem to satisfy me with the return.

Date of experience: March 16, 2021
Colorado
1 review
0 helpful votes
Follow Dara Y.
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A wide variety of clothes and accessories in this online boutique. I have very small feet and it is the only website that offers hundreds of options for sandals in my size.

Date of experience: March 16, 2021
Texas
1 review
0 helpful votes
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Amazing website, I love it! I always find the type of clothes that I find here, as well as other things that I need and like. I always go back!

Date of experience: March 15, 2021
California
1 review
0 helpful votes
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The clothes are the best and there is a wide variety of clothes to choose from. There are great deals and great free items. Although there are some garments that are small as they are based on the average body shape.

Date of experience: March 15, 2021
Colorado
1 review
3 helpful votes
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Horrible experience- this place is a RIPOFF
April 13, 2021

Received wrong color. Sizes listed (measurements cited) were completely wrong l. Customer service is useless. "So sorry for inconvenience " Do not waste your money on Anniecloth!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 14, 2021
California
1 review
0 helpful votes
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I bought a lot of clothes on this website and they are the favorites of my entire closet... I recommend this clothing store on the internet!

Date of experience: March 14, 2021
Washington
1 review
0 helpful votes
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The shirts are as seen in the photos on the website, if all the clothes too. Good service, very favorable prices.

Date of experience: March 14, 2021
Canada
2 reviews
2 helpful votes
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Not reliable
April 12, 2021

I'm pretty sure all the good reviews are fake because this store is not reliable, the actual products do not at all match the picture and the sizing is not consistent either, they won't refund you due to their final sale policy, despite the product being obviously defected

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2021
GB
1 review
0 helpful votes
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Perfect website to buy clothes that you cannot find in my home country, the prices are mostly affordable and most of the clothes available on this site are a must.

Date of experience: March 13, 2021
Colorado
1 review
0 helpful votes
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Different than picture.
April 12, 2021

I ordered several shirts and a beanie from them. Most of the material is cotton polyester blend even though the website said cotton. I liked the sweater I ordered and it looked like it did in the picture. Some of the other items do not. One shirt was supposed to have a scalloped neckline and hem. It looked really cute in the picture on the website. It also looked more fitted. The shirt I received was straight cut and did not have any scalloping. That changed the whole look of the shirt. Not so cute. I also ordered a beanie from the website. The beanie had granny squares around the brim and different colors from dark to light from the brim to the top. What I received was a brown and green beanie with a snow flake design around it. It didn't look anything like what I ordered. I contacted customer service to see if they would send me the one that was pictured. After 15 emails, I finally gave up. They told me they didn't send the wrong hat it was within the normal color range. And I could not return it because it was a final sale item. They were not helpful. I will never order from them again.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2021
West Virginia
1 review
0 helpful votes
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Excellent bracelet, fast shipping, incredible accessories. Order more things from this boutique on the web.

Date of experience: March 12, 2021
Georgia
2 reviews
0 helpful votes
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Horrible!
April 10, 2021

Ripped me off! Annie Cloth!
Also ordered from NORA CORA THEY RIPPED ME OFF TOO! TURNS OUT, SAME CO.!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2021