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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I spent over $200 dollars on cheap cheap clothing! BUYER BEWARE! Very disappointed. The material was so thin and felt like paper. I will NEVER buy again from the internet without proper research.
My experience with Anniecloth was not a positive one at all. The clothes were oddly sized - for example I ordered a hoodie, a full size bigger than suggested, fits great everywhere, but oddly tight in the hips. I found the sizing to be off their recommendations, and the pants of poor quality. I ordered pants described as "Light, striped" - they are a super light corduroy (and remarkably ugly). If you live in the US, don't expect to return anything, They ship from the UK, but returns go to a village in China. If I were to return the product I ordered it was going to cost about $400. NUTS. The cost of the return was more then the cost of the product. They ask you to keep it and will give you a discount. It's too expensive to ship the "crap" back, so take the discount. Once you do though, your account show that you received a refund and you can't review the product. They are basically cheats and liars. I ended up donating most of what I ordered to a homeless shelter.
I have no complaints about this online boutique, excellent service, fast delivery. I always get quick responses to any email I send. Very recommended!
I have bought many items from here and I always have super fast delivery and I have loved all my items! Unfortunately, my last item I ordered came in the wrong color, but I emailed showpo (at 11 p.m.) and it responded immediately and resolved the issue. You have amazing customer service.
Dealing with this online boutique was an absolute pleasure. My products were not only delivered quickly, but they were very helpful with their seasonal discounts in the middle of the quarantine, a sigh of peace of mind and joy in these difficult times.
I ordered a dress online here and needed to resize it, the customer service team was amazing at organizing everything. When the outfit arrived, it was perfect! Highly recommended
I just received my order for clothes and I love them, all the things I ordered arrived in good condition, the fabric is good, I chose a size and it fits me perfectly, good online boutique!
The website has so many good clothes to choose from, it is easy to shop and shipping is always the fastest.
I like the styles I'm hoping that I would like the materials
I like the styles I'm hoping that I would like the materials
The item in all the pictures definitely looked knit. I should have realized by the low price it was not knit. The pattern was printed, and did not look anything like what was pictured in the ad.
The website looks and feels great with even better customer service looking to help anyway! I will be shopping tons of clothes here in the future
You charged shipping when you advertise free over 100 in orders
You charged shipping when you advertise free over 100 in orders
Finding the dress in this online clothing store was very simple and even buying it was easier. Shipping was pretty fast too. The dress also fits me very well.
I was hesitant due to shipping time. Hoping my order arrives in time for my travel plans, decided to take a chance.
Also hesitant due to location of distributor... concern over international orders and information shared..
I was hesitant due to shipping time. Hoping my order arrives in time for my travel plans.
The high waisted jeans that I bought from this website are the correct size. My excess fat is not falling off the side, my breathing is not restricted, and my butt looks perfect.
I just got my tops and sweaters and they look gorgeous! The texture is just as I imagined it, this online boutique has the right fit for me.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.