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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Hello, this online boutique has beautiful clothing designs, but some sizes do not work for me, so now I always ask for one more size! Overall, good experience and good online service. Thank you!
I bought a dress on this website, when I found out there was no stock, this page suggested similar dresses that I might like. Fantastic service, the payment option is great too, and it definitely makes it more likely to buy as I don't have to pay anything until I'm sure I love the item.
The clothing looks nothing like the pictures and in fact are ugly. The terms of returns (i. E. Guangzhou, China) should have been disclosed prior to allowing a customer to finalize a sale. In order to avoid a return they offer a discount and threaten that other related return charges (including possible custom fees) will have to be born by the buyer. I received sizes not ordered. Very unhappy with overall experience. Buy at your own risk.
Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.
Fast transactions and great clothes. The jumpsuit would be my favorite among all the models sold on this website. They are very comfortable to wear and fit my butt perfectly. I have not found a similar website as good as this one.
Although you really have to watch the sizing of each individual item, I am happy with most of my purchases. Some necklines were gaping and some item were a poor fit but overall I was satisfied.
Site is easy to navigate and the items are beautiful.
But your shipping rate is very high. I would not have made this purchase w/o the discount code.
Thanks,
Karol Ryan
But your shipping rate is very high. I would not have made this purchase w/o the discount code.
Thanks,
Karol Ryan
Very impressed with this website. I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.
I buy online from there two months ago, the order arrived 18 days later, I have used the clothes that I buy from them many times and I like the fabric and the quality
The online boutique has a beautiful page, it is incredibly easy to find discounts and promotions on any style of clothing! I have already received many compliments on my new dress purchased here. Thanks, I'll be back.
Great discounts on seasonal clothing. Assortment of clothes and accessories for the girls. A kind of boutique on the internet. No one can predict what you will discover here!
I ordered items from this company in November of 2020. I was very disappointed in the items when I received them as they bore no resemblance to the items I had viewed online. When I asked for a refund, I was told by the company that I had to return the items for a refund. It cost me $75 to return the items. Today, March 26,2021, I received the items back with no explanation. I never heard from the company after my initial contact and I never received a refund. I wouldn't order from this company again if it were the only company in the world. Buyer beware.
I really like the fabric of my blouses that I ordered here, each one has a type of silky fabric that I find so elegant and stylish
I have a nice online shopping experience here. I easily found the dress I dreamed of, and the quality was surprisingly higher than the price would indicate, very happy with my purchase
I had to return one of my dresses that did not fit me. An amazing lady from this web boutique responded to my emails in minutes and helped me arrange the payout. Excellent client service!
I purchase clothing from Anniecloth July 23rd 2020. The fabric quality is terrible. I kept one dress and tried to return 5 other pieces. Paid $27.00 yes, $27.00 to return them to China and just received them back-It's APRIL 25th! Do not buy from this company!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.