website thubmnail of Anniecloth

AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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Nevada
1 review
0 helpful votes
Follow hermione a.
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Hello, this online boutique has beautiful clothing designs, but some sizes do not work for me, so now I always ask for one more size! Overall, good experience and good online service. Thank you!

Date of experience: March 31, 2021
GB
1 review
0 helpful votes
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A pretty splendid online clothing store, they are also friendly and quick to answer questions by email, shipments take time normally in these cases, the rest is excellent.

Date of experience: March 31, 2021
GB
1 review
0 helpful votes
Follow Laney O.
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I bought a dress on this website, when I found out there was no stock, this page suggested similar dresses that I might like. Fantastic service, the payment option is great too, and it definitely makes it more likely to buy as I don't have to pay anything until I'm sure I love the item.

Date of experience: March 31, 2021
Minnesota
1 review
17 helpful votes
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Deceptive Practices-Buyer Beware
April 30, 2021

The clothing looks nothing like the pictures and in fact are ugly. The terms of returns (i. E. Guangzhou, China) should have been disclosed prior to allowing a customer to finalize a sale. In order to avoid a return they offer a discount and threaten that other related return charges (including possible custom fees) will have to be born by the buyer. I received sizes not ordered. Very unhappy with overall experience. Buy at your own risk.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2021
Texas
1 review
0 helpful votes
Follow Marta T.
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Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.

Date of experience: March 30, 2021
District of Columbia
1 review
0 helpful votes
Follow Octavia S.
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Fast transactions and great clothes. The jumpsuit would be my favorite among all the models sold on this website. They are very comfortable to wear and fit my butt perfectly. I have not found a similar website as good as this one.

Date of experience: March 30, 2021
California
1 review
0 helpful votes
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Nice items with reasonable quality.
March 30, 2021
Updated review

Although you really have to watch the sizing of each individual item, I am happy with most of my purchases. Some necklines were gaping and some item were a poor fit but overall I was satisfied.

Date of experience: March 30, 2021

Site is easy to navigate and the items are beautiful
March 7, 2021
Previous review

Site is easy to navigate and the items are beautiful.

Date of experience: March 7, 2021
New Mexico
1 review
0 helpful votes
Follow Kathleen L.
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Need to return - clothes do not fit well.
March 29, 2021
Updated review

But your shipping rate is very high. I would not have made this purchase w/o the discount code.
Thanks,
Karol Ryan

Date of experience: March 29, 2021

But your shipping rate is very high
March 13, 2021
Previous review

But your shipping rate is very high. I would not have made this purchase w/o the discount code.
Thanks,
Karol Ryan

Date of experience: March 13, 2021
GB
1 review
0 helpful votes
Follow Cira K.
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Very impressed with this website. I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.

Date of experience: March 29, 2021
Illinois
1 review
1 helpful vote
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I buy online from there two months ago, the order arrived 18 days later, I have used the clothes that I buy from them many times and I like the fabric and the quality

Date of experience: March 29, 2021
GB
1 review
0 helpful votes
Follow Kelly M.
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The online boutique has a beautiful page, it is incredibly easy to find discounts and promotions on any style of clothing! I have already received many compliments on my new dress purchased here. Thanks, I'll be back.

Date of experience: March 28, 2021
GB
1 review
0 helpful votes
Follow Clorinda B.
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I LOVE this online clothing store. It is one of the few places where I can find my clothing size in age appropriate but very modern styles.

Date of experience: March 28, 2021
GB
1 review
0 helpful votes
Follow Ludovica C.
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The shirts arrived intact, everything is identical to what I ordered, I am happy to discover this website and everything for a low price

Date of experience: March 27, 2021
Illinois
1 review
0 helpful votes
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Great discounts on seasonal clothing. Assortment of clothes and accessories for the girls. A kind of boutique on the internet. No one can predict what you will discover here!

Date of experience: March 27, 2021
North Dakota
3 reviews
0 helpful votes
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Terrible Company
April 25, 2021

I ordered items from this company in November of 2020. I was very disappointed in the items when I received them as they bore no resemblance to the items I had viewed online. When I asked for a refund, I was told by the company that I had to return the items for a refund. It cost me $75 to return the items. Today, March 26,2021, I received the items back with no explanation. I never heard from the company after my initial contact and I never received a refund. I wouldn't order from this company again if it were the only company in the world. Buyer beware.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2021
California
1 review
0 helpful votes
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Elegant clothes.
April 25, 2021

I really like the fabric of my blouses that I ordered here, each one has a type of silky fabric that I find so elegant and stylish

Date of experience: March 26, 2021
West Virginia
1 review
0 helpful votes
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I started to order a dress, then I went to have 2 and then a lot more!. I love this clothing website!

Date of experience: March 25, 2021
New Jersey
1 review
0 helpful votes
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I have a nice online shopping experience here. I easily found the dress I dreamed of, and the quality was surprisingly higher than the price would indicate, very happy with my purchase

Date of experience: March 25, 2021
Illinois
1 review
0 helpful votes
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I had to return one of my dresses that did not fit me. An amazing lady from this web boutique responded to my emails in minutes and helped me arrange the payout. Excellent client service!

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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I purchase clothing from Anniecloth July 23rd 2020. The fabric quality is terrible. I kept one dress and tried to return 5 other pieces. Paid $27.00 yes, $27.00 to return them to China and just received them back-It's APRIL 25th! Do not buy from this company!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2021