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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Love the selection and everything I ordered was true to description
Item ordering needs to be simpler, I had wanted more but going back and forth from shopping bag and item is crazy... in the end I have two of same top, have to return it because of crazy time shopping.
Item ordering needs to be simpler, I had wanted more but going back and forth from shopping bag and item is crazy...
I loved shopping for t-shirts at Annie Cloth. The selection is fabulous. Thanks Annie Cloth.
I loved shopping for t-shirts at Annie Cloth. The selection is fabulous. Thanks Annie Cloth.
I received a shirt I didn't order. Also the styles didn't fit my shape. I also like full cotton rather than blends. I will be returning the shirts. I had so hoped these would work out for me.
It took forever to get here and didn't look like the pictures
The website is easy and fun. Felt like I was inside a trendy store
I knew the prices were great and hoped for the best. While the products were acceptable, I did donate three clothing items quickly. Shop with discrimination with this brand because photos often present a better product then received. The men's t-shirts were sized a bit small, so order 2 sizes larger for sure. More so, if you want quick-wear clothing that accents you're wardrobe as accessory, then the value is there. I would not recommend items that have a lot of graphic design because the pieces I ordered are less-than-Kmart. I do shop second-hand stores and buy all the time from Walmart and other value stores, so buy wisely and don't invest big cash.
Placing the desired items in my cart was difficult.
It took a very long time to receive my order
One top was stunningly beautiful. I
Ordered 2 of a long sleeved top (1 for my daughter) and the colors were VERY different from what was pictured. Instead of several tones of blue and violet, they were mostly OLIVE, turquoise and violet.
While not what I wanted, I can accept it. I know my daughter won't like hers. Very disappointing!
Frustrating to check items in cart as I shoppedLove the stykes
The ordering process was easy, shipping product was not good.
Quick and easy, that's what I like.
Loved the shopping did not care for high shipping costs. Had to purchase more than I needed to get free shipping.
Loved the shopping did not care for high shipping costs. Had to purchase more than I needed to get free shipping.
First time shopping - it took a very long time and I wasn't sure if my order was really coming.
Products were poor quality and were smaller than the size guide showed. I am in the process of returning 7 items. They have offered me 25% return, if I don't choose to pay for shipping back to China.
I will tell more when I receive the items. Items were ok
I will tell more when I receive the items
No problem. Looking forward to wearing these shirts.
The quality was atrocious. Made in China! Which is not disclosed anywhere. Don't waste your money.
This will be my first product from your company, love the prices, am anxious to see quality of what I bought. Thank you
This will be my first product from your company, love the prices, am anxious to see quality of what I bought. Thank you
I loved the site and love the clothes. My ONLY downfall is that I ordered a size larger than I normally wear (based on suggestions in the reviews), and they are very tight. I'd recommend going two sizes larger if you prefer clothing to be loose and non-clinging. BEAUTIFUL selections and they are exactly as they look in the pictures.
New to the site but LOVE the selections!
Site hard to navigate. Sizing is off. I ordered a medium and it is so small it fits my 9 year old child. Will. Not buy from again
Site is. Little difficult to manage. Also descriptions say plus size but picture shows a very slim regular sized model.
I bought the shirt because it was so vibrant and it wasn't as pictured. Was not worth $35 with shipping..
Hoping the shirt is nice. Shipping ridiculously expensive.
My sixth order at this online boutique and as usual it was fantastic. There is always a reason to smile after opening my package because what I see is really lovely.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.