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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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The clothing is poor quality and made extra small. The return policy is processed with you returning the item(s) at your own cost to CHINA. The return shipping costs is more than you paid for the cheap, poor quality rags.
This website is great. Excellent customer service, someone always responded to me in a timely manner. I tried to buy a simple dress with a good discount, it arrived on time, it is very beautiful, I will definitely order more and recommend it to my friends.
This website They offer discounts when I need them and, seasonally, they also deliver your orders on time. This online boutique exceeded my expectations, I will buy again and again. Thank you.
The shopping was fine but not sure where these clothes are coming from or how long till delivery. That is my biggest concern. Will it take over a month to receive?
If so I will not be ordering from AC again
The shopping was fine but not sure where these clothes are coming from or how long till delivery. That is my biggest concern. Will it take over a month to receive?
If so I will not be ordering from AC again
But not free return and full money back guarantee. They offered me 15% saying it to be rether easy. Let's see how long it takes to get the items.
On the first item it was way too big and not as described in site. I could not cancell the second item as it was already processed. I will NEVER order anything from this site again. HATE them.
But not free return and full money back guarantee. They offered me 15% saying it to be rether easy. Let's see how long it takes to get the items.
On the first item it was way too big and not as described in site. I could not cancell the second item as it was already processed. I will NEVER order anything from this site again. HATE them.
Very satisfied! Love both my tops! They fit good and are comfy
Amazing! The quality of the clothes is outstanding. My blouse was shipped promptly and well wrapped. Communication was excellent! I will definitely recommend this online boutique to family and friends, I will buy more in the future!
Only one dress of the 4 that I bought in this online boutique was not exactly what I expected, but it was because I did not read the description correctly. I could still use it so I saved it and fixed it later. Anyway, I will buy from them again!
Nice selection of items but the return policy is not satisfactory. I rec'd only 15% back on my purchase of items that didn't fit or didn't like.
I gave them away, I couldn't do anything with them to make them fit.
I will be careful in the future when it comes to buying clothing.
Marlene
It is the third time I have ordered something on this website and it is always a pleasure. I love the products, they never disappoint when they arrive. Also, whenever I have had a question they have not taken the time to resolve it. Very good.
Sizes are two sizes smaller than what the tag said, and I thought I was getting cotton in the one dress The jewelry is really nice
VERY GOOD SO FAR, I SURE HOPE THESE DRESSES ARE COTTON LIKE THE DISCRIPTION SAID.AND THE SIZES ARE USA STANDARD, THE LAST ORDER THE SIZES WERE TWO SIZES TO SMALL.IT SAID 3X BUT THEY WHERE NOT.SO I ORDERED A SIZE LARGER THIS TIME.
Very nice and easy to shop online. Very affordable. Would recommend shopping with Annie cloth.
I am not pleased with the product. Fifty characters would not net a good review.
Would prefer to answer after I've checked out the products.
Very useful clothing website. Fast answer. Very kind and gave me all the help I asked for. I will definitely buy from here again soon :)
Wonderful clothes, open communication and fast shipping! I bought a new pants and three sweaters. All clothing is soft and sizes are right for me. Beautiful items and good price.
It went smoothly but when it was time to pay I wanted to charge it to my Horizen credit card but I couldn't so I just paid through PayPal. Ugh!
It went smoothly but when it was time to pay I wanted to charge it to my Horizen credit card but I couldn't so I just paid through PayPal. Ugh!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.