website thubmnail of Anniecloth

AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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GB
1 review
0 helpful votes
Follow Aolani K.
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I love my shopping experience in this boutique on the internet. The fold of my dress is very interesting and unique in its design, it is the best quality I have bought. I will ask for more!

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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I bought a jean in this online store and luckily everything went very well. I dealt with a customer service representative who always answered my questions quickly via email. Good customer service is what keeps people coming back to browse your website and buy!

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Anniecloth
May 13, 2021
Updated review

Very disappointed in clothes. The sizes on the website are not relevant at all. Poorly cut clothes.
I was so disappointed because I loved the clothes on their site.
Too expensive to send back, just donated them.

Date of experience: April 13, 2021

I wish buyers would put their measurments down with...
March 24, 2021
Previous review

I wish buyers would put their measurments down with what size they bought. Its hard converting to US sizes.

Date of experience: March 24, 2021
GB
1 review
0 helpful votes
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Happy with my online purchases here. I am happy with the various clothes that I have purchased from this online boutique and have received feedback on how beautiful they are. I bought size L and found that they fit me well. Next time I will try to pay with Paypal!

Date of experience: April 13, 2021
Oklahoma
1 review
1 helpful vote
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I got scammed
May 12, 2021

I began to order clothing on line. There were five articles I bought. Was lied to during every email. Got an email that the order I placed was on its way. After several weeks nothing. Got two articles which were poorly made, no labels, seems coming apart. After a few more weeks I asked for an address to return the items and was never given nor could I find an address anywhere. Several weeks out I received three articles mailed from China. They were terrible. I noticed this company on Facebook, sent a message about my experience. I was contacted after my review and just a small amount of money was sent. This company is a scam. The clothes look great but all were cheap, treads coming loose. Don't buy.

Date of experience: April 12, 2021
California
1 review
0 helpful votes
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This is the only place on the internet where I can find clothes that are tight for me, they are the best and so I really appreciate having clothes for natural women.

Date of experience: April 12, 2021
Utah
1 review
0 helpful votes
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The quality of the dress I buy here is excellent and looks great on the body (I was afraid my bust wouldn't fit me, but that's okay!) I have nothing negative to say :) I kept on super saver free shipping and package arrived the promised 15 days, so 5 stars for this online boutique!

Date of experience: April 12, 2021
Colorado
1 review
0 helpful votes
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Not worth the time.
April 11, 2021

Shipping is too long.
The quality of the material is subprime. I ordered what looked like a beautiful summer dress. Well, it was the weight of a of a night gown. The return process is very cumbersome. Don't let the gorgeous pictures fool you. The earrings I bought look like something from a "Cracker Jacks" box, I sent a picture of them.

Date of experience: April 11, 2021
California
1 review
0 helpful votes
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In general, the website is nice to buy clothes, you can trust. The dresses are very good quality, except the sizes are smaller than my usual size.

Date of experience: April 11, 2021
Japan
1 review
0 helpful votes
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Excellent website!
May 11, 2021

The clothing sales service on this website was excellent. I got my dress a lot faster than I thought. There were so many cheap designer dresses that I didn't know which one to choose.

Date of experience: April 11, 2021
California
1 review
0 helpful votes
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Excellent work, my new dress arrived quickly and efficiently. They also took great care to make sure everything was perfect, of exceptional quality and designs.

Date of experience: April 11, 2021
Arizona
1 review
1 helpful vote
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After hesitating to buy so much because of the stories I heard from friends using other websites, I finally gave in. From start to finish this boutique showed professionalism and exceptional customer service with clear instructions and prompt responses, it was a simple and quick process. Highly recommended

Date of experience: April 10, 2021
Nevada
1 review
0 helpful votes
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I was very happy with the dresses I received from this website, they fit me perfectly. I was worried they wouldn't arrive on time, so the team offered me another pair and they would send it to me the same day, but mine arrived on time before my vacation. They were very friendly and quick in responses.

Date of experience: April 10, 2021
Kansas
1 review
0 helpful votes
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Never again
May 10, 2021
Updated review

Terrible. Return policy stinks, costs more to return too large dress than to keep it.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2021

Love your clothes!
March 20, 2021
Previous review

Love your clothes!

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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They have high quality clothing and a very simple and straightforward ordering process. I will use them again in the future.

Date of experience: April 9, 2021
GB
1 review
0 helpful votes
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The online order I made satisfies me a lot. I would like to thank the people who participated in the order, this is a highly recommended website to buy clothes and accessories.

Date of experience: April 9, 2021
Arizona
1 review
0 helpful votes
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Amazing website.
May 8, 2021

The website is very easy to use and the chat with the customer service is amazing. The designs that I commissioned here always attract the attention of my friends, I recommend buying clothes here.

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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The online purchase here was excellent, because the order arrived much faster than estimated. The long dress arrived in good condition, it feels excellent quality.

Date of experience: April 8, 2021
Minnesota
1 review
0 helpful votes
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Too long shipping times
April 7, 2021
Updated review

Only one item out of 3 has been received. Shipping time is way too long. Not even sure I will receive other 2 items before my trip.

Date of experience: April 7, 2021

Website seems to lose it's place sometimes, so i needed...
March 24, 2021
Previous review

Website seems to lose it's place sometimes, so i needed to start over in browsing the products.

Date of experience: March 24, 2021
GB
1 review
0 helpful votes
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I bought in this online boutique as a gift, I have not given it yet, but it is a beautiful sweater, I am thinking of ordering another one, I just hope that the size is right for my friend.

Date of experience: April 7, 2021