website thubmnail of Anniecloth

AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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California
1 review
0 helpful votes
Follow Charlotte T.
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Spectacular clothing shopping website. Very happy with the products that arrived at my house, very reliable. I would absolutely buy from them again.

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Great quality
May 22, 2021

My friend introduced me to this clothing website. She always looks so good and stylish. I received my first order and it is perfect, I am very happy. Excellent style, fit and quality of my new dress.

Date of experience: April 22, 2021
Oregon
1 review
0 helpful votes
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Nothing was right
May 21, 2021

Like others here, they staggered my order and made me believe this was a UK company. Two items were not at all what I ordered and ugly. The other two are three sizes too small and the wrong color. It costs more to return the items to CHINA than it cost to buy them. I've been robbed.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Although the page has some aspects that could be improved, the quality and design of the clothes I bought makes up for everything!

Date of experience: April 21, 2021
California
1 review
0 helpful votes
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I am so happy I decided to buy this beautiful online clothing site. I was really skeptical as I had never bought from this website before and the reviews were mixed. When my dress arrived, I was not disappointed! The dress took forever to ship, but they did a great job responding to my emails and updating me on the status of my dress.

Date of experience: April 21, 2021
California
1 review
0 helpful votes
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The measurements were in disguise, and I even added another measurement and they were very good at correcting my measurements because they were actually wrong. I can't really say anything negative about the dress or the service. Usually I don't write reviews, but I was really satisfied with this clothing website.

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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My sister's butt and legs look great with clothes from this website. Good fit and durable even after workouts. The color gamut is also very attractive.

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
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I ordered some blouses for a friend's 80s themed party and everything turned out great, the sizes of all fit me very well, I will order more clothes here.

Date of experience: April 18, 2021
Ohio
1 review
0 helpful votes
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Great styles and colors for the prices.
April 17, 2021
Updated review

Cant wait to see products, beautiful designs and colors!

Date of experience: April 17, 2021

Cant wait to see products, beautiful designs and colors!
March 12, 2021
Previous review

Cant wait to see products, beautiful designs and colors!

Date of experience: March 12, 2021
California
2 reviews
3 helpful votes
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Whoever rates this website a 5 star is being paid to. This is the worst experience online I have ever had. They take your money and either send out crappy products or don't send them at all. Then they refuse to refund you or give you the runaround until you just give up. WARNING - DO NOT BUY FROM THEM!

Date of experience: April 17, 2021
California
1 review
0 helpful votes
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Good clothes.
May 17, 2021

I bought a blouse in this online clothing store, I loved to suggest a larger size, I like it loose, I also liked it more when I received it than as seen in the photo, I received it earlier than expected. I really like it, thank you.

Date of experience: April 17, 2021
Michigan
1 review
0 helpful votes
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Waited for weeks finally arrived and the material is cheep and really not represented well in the pictures. Very disappointed won't show here again

Date of experience: April 16, 2021
Illinois
1 review
0 helpful votes
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I have always ordered clothes from this online boutique when I have the opportunity, what I loved is the quality, but this time, when I placed the order, I selected an embroidered blouse by mistake, but I was very lucky, it is beautiful, although I know that I can return it easily, I keep this blouse. Such a professional job that I would recommend the clothing here to anyone. I have always ordered clothes from this online boutique when I have the opportunity, what I loved is the quality, but this time, when I placed the order, I selected an embroidered blouse by mistake, but I was very lucky, it is beautiful, although I know that I can return it easily, I keep this blouse. Such a professional job that I would recommend the clothing here to anyone.

Date of experience: April 16, 2021
Utah
1 review
0 helpful votes
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Ok, Just waiting on confirmation on the one item to send back they said they would email me with the return slip and haven't gotten that yet. Still waiting on my other order havent gotten yet.

Date of experience: April 16, 2021

IT WAS EASY
March 23, 2021
Previous review

IT WAS EASY

Date of experience: March 23, 2021
GB
1 review
0 helpful votes
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Super website service from start to finish. The tops that I effortlessly ordered were beautiful and arrived flawless. I will definitely use this website again.

Date of experience: April 15, 2021
Colorado
1 review
0 helpful votes
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Rip off company SCAM!
May 15, 2021

I recently made a purchase and they charged my credit card multiple times and did not refund duplicate charges right away. When items finally arrived weeks later, they did not look like what I ordered and were so far below poor in quality it was laughable. There is no true or accessible customer support. I can not see how anyone not paid left a positive review of this company.

Date of experience: April 15, 2021
Illinois
1 review
0 helpful votes
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Have not received as yet
April 14, 2021
Updated review

Not as well as I would like. Things fly off page. This blouse was a flash sale for less, but couldn't get it in cart with sale price. Things move too fast. Can't type in what U R looking for

Date of experience: April 14, 2021

Not as well as I would like
May 5, 2021
Previous review

Not as well as I would like. Things fly off page. This blouse was a flash sale for less, but couldn't get it in cart with sale price. Things move too fast. Can't type in what U R looking for

Date of experience: April 5, 2021
Wisconsin
1 review
0 helpful votes
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Lack of service
May 14, 2021

Do not order from this company. If you want to return an item it is essentially impossible. I still have not succeeded in returning some too small shoes and a double order that they claim does not exist. When you place an order they do not send a confirmation email so you don't have an order number unless you wrote it down. They say they will contact you within 48 hr, but they do not.

Date of experience: April 14, 2021
Arkansas
1 review
0 helpful votes
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Quality is not as expected. Flimsy material.
April 14, 2021
Updated review

I am not happy with my clothing I received. Not as expected-- besides being too large. Sheer flimsy material.

Date of experience: April 14, 2021

All good
March 15, 2021
Previous review

All good

Date of experience: March 15, 2021
California
1 review
0 helpful votes
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Excellent customer service, very quick to answer emails always friendly. Clothes always arrive on time and there are never problems. The clothes are always of great quality.

Date of experience: April 14, 2021