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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Spectacular clothing shopping website. Very happy with the products that arrived at my house, very reliable. I would absolutely buy from them again.
My friend introduced me to this clothing website. She always looks so good and stylish. I received my first order and it is perfect, I am very happy. Excellent style, fit and quality of my new dress.
Like others here, they staggered my order and made me believe this was a UK company. Two items were not at all what I ordered and ugly. The other two are three sizes too small and the wrong color. It costs more to return the items to CHINA than it cost to buy them. I've been robbed.
I am so happy I decided to buy this beautiful online clothing site. I was really skeptical as I had never bought from this website before and the reviews were mixed. When my dress arrived, I was not disappointed! The dress took forever to ship, but they did a great job responding to my emails and updating me on the status of my dress.
The measurements were in disguise, and I even added another measurement and they were very good at correcting my measurements because they were actually wrong. I can't really say anything negative about the dress or the service. Usually I don't write reviews, but I was really satisfied with this clothing website.
Cant wait to see products, beautiful designs and colors!
Cant wait to see products, beautiful designs and colors!
Whoever rates this website a 5 star is being paid to. This is the worst experience online I have ever had. They take your money and either send out crappy products or don't send them at all. Then they refuse to refund you or give you the runaround until you just give up. WARNING - DO NOT BUY FROM THEM!
I bought a blouse in this online clothing store, I loved to suggest a larger size, I like it loose, I also liked it more when I received it than as seen in the photo, I received it earlier than expected. I really like it, thank you.
Waited for weeks finally arrived and the material is cheep and really not represented well in the pictures. Very disappointed won't show here again
I have always ordered clothes from this online boutique when I have the opportunity, what I loved is the quality, but this time, when I placed the order, I selected an embroidered blouse by mistake, but I was very lucky, it is beautiful, although I know that I can return it easily, I keep this blouse. Such a professional job that I would recommend the clothing here to anyone. I have always ordered clothes from this online boutique when I have the opportunity, what I loved is the quality, but this time, when I placed the order, I selected an embroidered blouse by mistake, but I was very lucky, it is beautiful, although I know that I can return it easily, I keep this blouse. Such a professional job that I would recommend the clothing here to anyone.
Ok, Just waiting on confirmation on the one item to send back they said they would email me with the return slip and haven't gotten that yet. Still waiting on my other order havent gotten yet.
I recently made a purchase and they charged my credit card multiple times and did not refund duplicate charges right away. When items finally arrived weeks later, they did not look like what I ordered and were so far below poor in quality it was laughable. There is no true or accessible customer support. I can not see how anyone not paid left a positive review of this company.
Not as well as I would like. Things fly off page. This blouse was a flash sale for less, but couldn't get it in cart with sale price. Things move too fast. Can't type in what U R looking for
Not as well as I would like. Things fly off page. This blouse was a flash sale for less, but couldn't get it in cart with sale price. Things move too fast. Can't type in what U R looking for
Do not order from this company. If you want to return an item it is essentially impossible. I still have not succeeded in returning some too small shoes and a double order that they claim does not exist. When you place an order they do not send a confirmation email so you don't have an order number unless you wrote it down. They say they will contact you within 48 hr, but they do not.
I am not happy with my clothing I received. Not as expected-- besides being too large. Sheer flimsy material.
Excellent customer service, very quick to answer emails always friendly. Clothes always arrive on time and there are never problems. The clothes are always of great quality.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.