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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I like the jumpsuit I ordered on this page because they have a durable fabric. They hold well what they have to hold. They are long to the ankles and the pockets are very practical and spacious. Posts look great and are comfortable
Very happy with the shirts I received for my birthday party. I ordered them and received them on time, they both fit perfectly. I got a lot of compliments at the party and I have already recommended this online boutique to all my friends. I can't wait to buy my next online purchase here
Website with easy to navigate interface with promotional clothing on display. Wide range of designs and fashion accessories always in stock. Quick and easy delivery, I definitely like this online boutique a lot.
The fit and quality are outstanding and the t-shirt is fun!
Can hardly wait to receive my t shirt.
In picture it looks good. The shirt I order for me is the same print but different style. I wanted short sleeves like shown on order. But recieved long sleeves. Trying to return. I followed directions but have not received email.
I received some of my order, with some items still outstanding.
What I have received is not quite like the pictures on the website. Had I known the goods are not as per the pictures, I would never have bought them.
I always buy clothes on this website! They were one of the first online stores that I know and I have experienced a purchase on the internet, everything went very well, which made me buy more and complete my shopping cart instead of removing items.
I am a new online clothing buyer and originally was suspicious of the quality and size of the clothes, also that my money would be stolen. However, this online boutique has made it easy for you. All of my purchases have been beautiful and well-made garments and when I just received one that didn't look right, I was given the 100% painless online experience.
I agree with the other reviewers. If I could give 0 stars I would. DO NOT BUY. The picture is extremely misleading, this site ships directly from China and it is NOT AT ALL LIKE THE PICTURE, not even slightly. I purchased over $200 because it looked so pretty. They will not refund you and ask you to ship the item back and pay for the shipping! PLEASE DO NOT WASTE YOUR TIME. HORRIBLE CUSTOMER SERVICE. I wish I would have known all of this before buying. I cannot believe that they are still legally allowed to sell. Please share so that this store is no longer able to sell.
I have been dealing with them for 8 months. No resolution whatsoever.
Save yourself the headache. Hopefully they will be shut down soon. They are selling fraudulent clothes that are not as described, take your money and do not refund you. Somebody needs to do something.
I ordered my birthday dress and it arrived earlier than expected. I always fear that when I order online, my product will not arrive on time. The dress looks exactly like the image provided by this website
Delivered as promised. I bought a dress and a blouse for myself. My daughters said I should have checked the reviews before ordering. I was worried after that and checked the reviews... some good and some bad. Anyway, the clothes arrived as scheduled and as advertised much to my relief
The sizing measurements on line did NOT match what was sent, Colors were not the same as pictured. They actually sent me the wrong product and still want me to pay to return it. They also want me to pay for returning the off colors and the incorrect sizing. AVOID! Unless you have people you can give the low quality stuff to. The pics show the actual blue compared to the online blue. The pink with the label is suppose to be multicolored - wrong product mislabeled.
DRESSED EXACTLY AS DESCRIBED I have read a lot of negative reviews of this online boutique, but I must say otherwise, I loved my jacket. Fast delivery, also fits perfectly, I checked the size chart to make sure of the size.
This online clothing store is perfect the quality and fit are amazing and for the price you get your money's worth. Shipping took less than two weeks, which is really comforting if you have a little time to get clothes for each event
I have a pleasant surprise with this online boutique, I love the clothes that I buy here on the internet, it is very easy, also the shipping will be faster than I expected!
I ordered a velvet coat and it was flannel, I don't know how I received a 5X swim suit when I know I ordered a L, I wore one dress once after I washed it and the pocket needed to be mended. The material you say you use is not the material used(except for one dress). I never know what I am going to get.
I had not had the experience of shopping in this online boutique until now and the very good clothes are SPECTACULAR.
After 2 months am still dealing with the purchase I made. Returns are slow almost impossible, No phone number publish, shipping is on you (from China) is costly. Clothing and material cheap. Too much of a hassle to deal with them not to mention 2 months of emails.
I love the dresses in this online boutique! Excellent quality, dries super fast and absolutely beautiful! I can only recommend this website!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.