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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Large selection, the prices were great, and I really liked the styles.
Since then I have bought 3 more sweaters here for me and pants for my sister. These clothes are warm, functional, comfortable, delivered quickly and if you live in a cold place perfect for everything.
The 4 pair of jeans that I purchased was final sale and they weren't elastic and came on really big size. The table size was misguided so I am stock with them. The dresses same story too big. I also 3 pair of shoes that were too big for my feet. Awefull experience. I stared the refund and I learned that I have to pay the postage for the return. I am soo mad...
Clothing are fantastic and very good prices.
Thanks for taking PayPal! It was so convenient with PayPal.
This is my first time ordering and the clothes are very cute! $20 for shipping is pretty pricey, so we'll see how things go from here to see if I'm a return customer.
This is my first time ordering and the clothes are very cute! $20 for shipping is pretty pricey, so we'll see how things go from here to see if I'm a return customer.
My first order was way to small. I'm a 1 X so I ordered 3x and it was too small. I was disappointed. Will try one more time. Ordered 5x still not good
My first order was way to small. I'm a 1 X so I ordered 3x and it was too small. I was disappointed. Will try one more time.
So many tops to chose from. Would love to get them all. But I'm very happy with the fit and style of the one I got.
So many tops to chose from. Would love to get them all. But I'm very happy with the fit and style of the one I got.
Loved the selection... if quality is good, you have a loyal shopper
Quality poor
Loved the selection... if quality is good, you have a loyal shopper
I ordered several items on this website. Nothing matched the likeness of the pictures and the sizing was all off! Horrible quality. I will never order from annie cloth again & feel like I threw away my money.
Website is easy to use and made shopping a breeze. The material of the dresses was weird but they are still cute.
Website is easy to use and made shopping a breeze.
Very good online service to guarantee my order! A very good quality coat is spectacular clothing for the price I paid. My family likes to see me dressed like this, very modern and comfortable.
Terrible website. Very hard to navigate. When my package arrived almost 2 months later I was so disappointed. The fabric for all three garments was so cheap that I can't wear any of them in public. My experience - don't order!
I'm very excited to have found this product. I'm praying it's as good as the pictures if so I will be ordering 40of them
I'm very excited to have found this product. I'm praying it's as good as the pictures if so I will be ordering 40of them
I really like the different choices in colors and styles and that the clothes are feminine.
I really like the different choices in colors and styles and that the clothes are feminine.
My first shopping experience with Annie Cloth was quick and easy... once I decided what items I wanted to purchase.
My first shopping experience with Annie Cloth was quick and easy..
The online service of this website did everything possible for me, the clothes were of great quality, the purchase was very fast. I couldn't recommend it highly enough compared to the quality of other online clothing stores.
With the exception of 2 dresses, the other items didn't even look like the picture. The fabric was horrible.
My shopping experience was great! I am only worried about the quality and sizing.
Website and ease of ordering is great. I'm anxious about length of delivery. A month seems very long
Website and ease of ordering is great. I'm anxious about length of delivery. A month seems very long
Great prices Great fit. Great color choices and prints..
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.