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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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This online boutique appeals to me because its collection is trendy and order processing is very convenient. The pieces are great, very high quality and very comfortable. I feel so chic with this brand. Good stuff too.
When I order online here, I never worry about my clothes. They are always delivered when they should and are always well packaged, what I buy is what always arrives!
I had ordered a pretty sweater, but it was way too big. There was no return labe/address, the package had come from China. I contacted them 2x, they just sent a standard form email back.
So, buyer beware, know EXACTLY what you are ordering, because you are stuck with it.
Appears to be a nice clothing site--it is TOTALLY BOGGUS. Run out of China. Worst quality merchandise I have ever received and took forever to deliver. Tried to return it and they want me to pay to do it. This site should be shut down! DO NOT ORDER HERE!
Very happy with your online service and I will recommend this clothing website to my family and friends. Thank you very much!
I definitely think that this place with a lot of trend and elegant fashion has a peculiar fascination for its customers. I have greatly appreciated him with his excellent overall customer service.
Completely amazing online store. Each of the dresses is pleasantly presented on the website so it is anything but difficult to discover the ones you like. Without a doubt, the best provider on the internet for this type of dresses and much more. I suggest a visit!
I needed pants and a blouse for my job and I found a ridiculous offer in this online boutique that I cannot pass up. Shipping took as long as it took and the quality was what I expected. Great experience, I would buy here again.
Lots of offers and spectacular sweater designs. I burned $200 and got 2 sets of dresses, 2 sets of jeans, 5 shirts and sweaters, and a light coat.
I have emailed you now 8 times requesting a refund request. You have not answered me. 2 tops I received do not fit. 1sweater stinks with body odor. I am very discouraged with your customer service.
This is really a serious online store! You can easily contact them by email with any questions and know that they will give you the right advice! I bought from them a couple of times and am always satisfied! Thank you because you are very accurate and I have satisfied all my requests! Thank you very much THEY ARE THE BEST ON THE INTERNET!
I saw a dress from the new seasonal collection on this website that fascinated me. I give this website an excellent rating because my last request was wonderful. He arrived on time, the blouse I chose is the same one that was offered to me on the page, the same color, the same texture, at good time.
I got a small size dress here, it fits me perfectly! I loved the material, the bottom didn't itch or anything and it's very pretty.
I really like the pants that I got in this online boutique, they are long enough to hide my heels, so they make me look taller and more stylish.
I just want to say that this online clothing store is amazing. They treat their clients very professionally. I love their quick and easy clothing sales methods, also the styles and design of the clothes, they are magnificent!
I love how cute the clothes I buy here are! It was an impulsive online purchase, but I love it! The shirt is a bit thin for the quality of the material, so I found that if I just wear a skin-colored bra, nothing shows. I tried a white t-shirt underneath, but then it was showing the outline of the t-shirt.
I enjoyed shopping online here, it is easy and the clothes are beautiful, the prices are good and the payment method is convenient, the clothes have good quality and the delivery time is good.
Pleasantly surprised with how quickly I received the items. Nice quality!
Nice selection. Good information about sizes/measurements.
Save yourself the hassle. Products are nothing like what is pictured in ads. It's all bait & switch!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.