The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Easy to place order and it was sent quickly and arrived in great condition
The clothes are exciting. Laundering information would be helpful.
The item I was sent is WRONG in both size and style! I ordered size 3X, was sent a Medium
I DID NOT want a button down. This buttons down the entire front.
The clothes are exciting. Laundering information would be helpful.
Too tempting not to order everything. The shipping time was amazingly quick.
Great website. Is my favorite online clothing store. They have an amazing selection of dresses and their website is very easy to use. My last purchase was perfect!
The styles and colors are like nothing I have never seen. It was extremely difficult to decide which to purchase.
The website was different to deal with, I would have given 5 stars had I not had the checkout problems.
I like some of the products because they are unique but shipping costs are a bit high.
I love shopping here. Tons of things to choose from
Site picture looked gorgeous so bought an XL and 2X to make sure got the correct size, normally wear a 1X. Both were way to small and cheap looking material. Never would have considered buying this in a store. Put in garbage can, to expensive to return. Attached picture is of the 2X.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very good, I hope the sizes are what they say they are.
After receiving the first package found that the sizing was not USA standard,
Easy shopping on line, quick time to receive items, great variety of item in arrange of sizes, and great sales. If ordering from United States, you might want to order a larger size.
Variety and large sizes a plus when ordering,
Nice selection of dresses, was not sure about the sizing. Found it hard to figure out my size.
I really like the unique styles at very reasonable prices. I take a lot of time to look at each item's description to find the fabrics I prefer (like cotton and linen), and that the sizing is going to be as expected (the images look pretty edited, so it's hard to be sure what the size will look like on me). This is my second order, and I was quite happy with the first one! Hopefully this order will be just as good. :)
I like the variety in styles. And I've been happy with shipping. Most everything I was satisfied with, some things weren't the material I thought it would be. But ok.
The material of the shirt is very good and I really like it. The logistics are very fast. The customer service is very timely and the customer service staff is patient. Super recommended website.
It was easy ordering from your web site pop up, But, I will not order again. Your clothes are cheap-looking. Guess that's why they are so cheap.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Happy to receive it. Waiting was a little long but was not too bad.
Products didn't fit. Only was able to keep 2 tops. Their sizing is very skimpy.
MRS CASSI WAS VERY HELPFUL, INFORMITIVE but shipping is entirly too long if i needed something right away with in 1 week it doesn't arrive on time but othewise i loved shoppinf
My order was shipped fast without any problems. The picture had looked like an empire waisted top and it came as a straight pullover type, but I really like the color and fabric so that didnt matter.
:) I like the ability to sort the things by color, size and price
:) I like looking at the pretty clothes
:) I like the search filters It's worth the wait in shipping time to get fun, affordable clothes - I like the bonuses, too.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
After enquiry, you purchased size M instead of XL, but we are sorry from bringing you an imperfect shopping experience.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!