Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
When you finally receive your order from China or Japan 6-8 weeks later (so not a good source for gifts needed on time) you have forgotten what you ordered. Take it out and look at it, its nowhere near what you ordered, none of it. Then you email and email cuz theres no phone. They send the same email back stating 'reply to this email to get return shipping information' then you do that and get the same thing.
So there are no returns for what you buy. Unless you know how to read and write Japanese or Chinese and want to pay international shipping on your dime to send it. Not worth the risk.
$#*!tiest clothes I ever seen -
Pics online are NOT what u get AT ALL!
Do not waste your money- I am gonna try to find the pics
Online now and take pics of the $#*! I received! Omg! So pathetic!
Do NOT order from Annie cloth!
You WILL regret it!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Ordered 3 items: of the two that arrived-the materials were cheap and cheezy. The feather top was so thin, I would have to wear something underneath. The denim coat was made from polyester, and the details were printed on the material rather than sewn. The third item was a dress that I didn't order. I suspect they ran out of the item, and just substituted a random miss-sized dress. Because they would not even let me purchase it additionally.
They would not refund, or even give a store credit-because it was 16 Days after delivery! Words to the wise: Stay away!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This is a terrible company. It is a fraud. I am out the money for the 2 items that were ordered. Stay away!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I'm a First-Person Living Historian. I've looked for years for period clothing replacement. I discovered treasure with Anniecloth. Perfect look, feel, and impression. Think I'm satisfied. YOU BET.
Great shopping experience! Just bought a nice dress!...
12/6/19 I found https://anniecloth.com/ ITS A SCAM, ITS FRAUD. Beware. Ripoff. Theft. Do not buy. Bad
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I ordered 2 dresses and 2 tops and they all cheap polyester knock offs that looked NOTHING like the
Photos online. I could not recieve ANY email replies. I made the mistake of sending them back and they were returned to me months later from China with "NO SUCH ADDRESS".
This site needs to be removed.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Received partial order, items were made very cheaply and ugly, only way to get a refund is to email them for return information and you have to return within 2 days, but they never respond with the return information. BEWARE!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This boutique is AMAZING! I would 110% recommend. The clothes are vintage and also modern... the customer service is spectacular. And they usually make exceptions on their return policy! The shipping even took about two days to arrive to my location and the wrapping that they put the items in is adorable!
I brought $80 worth of crap. Nothing was like the pictures Nothing. The picture I submitted was nothing like picture on website. It was supposed to be a beautiful sweater and I received a thin ugly housecoat. Everything was wrong. Material, size, color. Took forever. Should be barred from selling to Americans. DO NOT BUY anything from AnneCloth. I want my money back. NEVER AGAIN RIPOFF
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
BEWARE!...
The Company is from CHINA. It COSTS more $$$ to SEND ITEMS BACK. They delay responding to you, so they do not have to refund. If you send the items back, "THEY SAY", the package was lost in customs, so you" NEVER" get refunded. RIP OFF. Don't waste your money dealing with this phony company. Sad.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This stuff is such crap I won't wear it... ever. DO NOT purchase this horrible useless crap. It is going to Goodwill or rags, that is all it is good for. Don't be fooled by the pretty pictures.
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Cheap Chinese made crap that I wouldn't expect to find and a thrift store. This is a total waste of money-customer service is non-existent, a total scam-Be Warned!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This is a scam! Cheap, crap merchandise! Unable to return!
Berry Look is a sister Co. To STAY AWAY from too!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Please don't fall for this company. Fake, cheap clothes that do not represent photos. The attached photo was for a beautiful, knitted cardigan sweater. Been waiting since early October for other item. It will cost you to return their bait and switch clothes. Stay Away
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Clothes are nothing like pictures. Horrible customer service, and basically impossible to return items to China
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
It took over 3 weeks to get the tops I ordered, didn't realize they were coming from China. No paperwork or return instructions, when I finally e-mailed them they told me I had to send them back to China and pay all expenses. The pictures looked good, but when the shirts
Arrived they were cheap crap which I wouldn't consider wearing. They are blasting the internet with adorable pictures, but as you can see here all they peddle is junk. Certainly not a reputable company. STAY AWAY!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The clothes are awful, and nothing looks like the pictures. The clothes they send should cost a dollar. If anyone is saying the clothes are good, then it's a fake review. I had to file a claim. When a company tells you that you will get something, and then send you something entirely different, then you can file a claim.
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth