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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Canada
1 review
3 helpful votes
Follow Jessica D.
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I have placed several orders on this website. It has been a very good experience. I was afraid that the quality was not good. However, after receiving my first order, I was delighted. The quality was excellent and the sizes fit perfectly and were in accordance with the measurement table.

Date of experience: December 22, 2019
Maryland
1 review
5 helpful votes
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I will never buy from this company again! Buyer beware! The product that I ordered and received is made of cheap materials with very poor construction. Nothing like the product shown on their website. You're better off going to Walmart. At least you know the quality of the item you're buying. STAY AWAY FROM THIS COMPANY.

Date of experience: December 22, 2019
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We valued your business and we will try our best to help you resolve the problem.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Arizona
1 review
1 helpful vote
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After making my purchase here, I was excited because the tone of the jeans was what I saw online. When I tried it on, I was impressed by how perfectly it fit. The quality of the jeans was excellent. I am very happy with my shopping experience.

Date of experience: December 22, 2019
New York
1 review
4 helpful votes
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1st, I hadn't realized that my order was being shipped from China. Took weeks to arrive and
The product I received today in no way resembles what I viewed online. The photo online describes the item as a "sweater" and was obvious to me that it was a knit/crochet sweater. What I received was a cheap printed cloth garment which in no way resembles the picture online. If viewing in a store, I wouldn't pay $5 for it.

I think this is a total scam and misrepresentation of products advertised.

Secondly, I have yet to receive the Vintage Boho Tribal necklace. When tracking that package it states "No information available" even after nearly 4 weeks of ordering.

When writing to Annie Cloth about the sweater, their response was I would have to pay for shipping back to China plus any taxes and entry fees. They offered me a measley 15% for my troubles.

As stated in my Title, this is one company to stay away from. You are just throwing hard earned money away.

Date of experience: December 22, 2019
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Canada
1 review
1 helpful vote
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I ordered a pair of shoes
December 22, 2019

I ordered a pair of shoes. They arrived shortly at a busy time, since I bought them around Black Friday for sale. Great service, I will definitely order again from this store.

Date of experience: December 22, 2019
Switzerland
1 review
1 helpful vote
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Very nice bag
December 22, 2019

Very nice bag. Beautiful and easy website and good customer service. Shipping packaging may be better.

Date of experience: December 21, 2019
Germany
1 review
1 helpful vote
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This store is amazing
December 22, 2019

This store is amazing, I bought them a pair of shoes before and I was never disappointed by their service. Highly recommended.

Date of experience: December 21, 2019
Netherlands
1 review
1 helpful vote
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I have bought here several times and each order was placed without problems. Ships fast and always well packaged.

Date of experience: December 21, 2019
Canada
1 review
1 helpful vote
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My coat arrived
December 22, 2019

My coat arrived beautifully packaged and in a timely manner. It is beautiful, very warm and very fashionable.

Date of experience: December 21, 2019
GB
1 review
1 helpful vote
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This online store has a good service. Clothes and accessories are very fine and luxurious, for a much lower price compared to other stores in a mall.

Date of experience: December 21, 2019
District of Columbia
1 review
1 helpful vote
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This website gives fashion access at low prices. And simply navigating to see designs can be a pleasant escape. Thank you.

Date of experience: December 21, 2019
Florida
1 review
3 helpful votes
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DON'T GO THERE!
December 21, 2019

Scam! Send out tracking #'s that are no good... they ask you to contact them if not rec'd & when you do... they respond w/an email that is repeated... same no matter how many times you email them... always asking for acct# & your name... of which is given EACH time! They have no intention of responding... not even reading them

Date of experience: December 21, 2019
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Vermont
1 review
1 helpful vote
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I saw the pictures and ordered before I read reviews. Dumb! It took 3.5 months and numerous emails all with the same weasely response, to get the "handwarmers" and when the arrived they were not at all as the picture, ill- fitting, couldn't get thumb through the finger hole and unbelievably cheap, cotton lyle thread. They wouldn't keep hands warm in Bermuda on a summer day! Hard lesson but will use them for pattern to knit my own. Don't be fooled by fancy photos. Buy American!

Date of experience: December 21, 2019
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We valued your business and we will try our best to help you resolve the problem.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Ohio
2 reviews
5 helpful votes
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Scam Site
December 21, 2019

Stay away from this site. What they are selling is not what they picture and good luck getting your money back. Very inferior items. They are not a reputable dealer. The positive reviews are probably fraudulent too.

Date of experience: December 21, 2019
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We valued your business and we will try our best to help you resolve the problem.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Ohio
1 review
4 helpful votes
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I placed a $190 order. I received 3of 8 pieces. The pieces I did receive took over 7 weeks to arrive and were sent in multiple packages and like ALL the other reviews that I wish I had read over before I ordered, what I received was NOTHING like what was described and pictured. TOTAL low quality materials. They will not respond to my requests for a refund.

Date of experience: December 21, 2019
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Ohio
1 review
2 helpful votes
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Terrible return policy
December 20, 2019

I ordered 2 sweaters, it took a few months to come in. Once they came in, the quality was poor and they didn't fit properly. I attempted to return the items after a month and they wouldn't return because it was after the 15 day return policy (the shortest return policy I've seen)

Date of experience: December 20, 2019
Anniecloth s. — Anniecloth Rep
over a year old

Sorry for all inconvenience.

We only offer 15 days return after delivered date.If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

GB
1 review
1 helpful vote
Follow Emiliya D.
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Good experience buying here, the designs are easy to find on the page, payment is easy. Shipping takes normal.

Date of experience: December 20, 2019
Australia
1 review
1 helpful vote
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I love this website
December 22, 2019

I love this website. The clothes are not expensive, they are shipped beautifully in a box and returns are very easy. I will continue shopping here.

Date of experience: December 20, 2019
GB
1 review
1 helpful vote
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My purchase was beautifully presented in the box. You could really say that someone took the time to pack my dress carefully and I appreciated it. Impeccable shopping experience from start to finish.

Date of experience: December 20, 2019
Canada
1 review
1 helpful vote
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My skirt arrived promptly at my house, I bought it at an excellent price with seasonal offer. All well packed.

Date of experience: December 20, 2019