Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The clothing items were not as described. The add said linen & cotton but were cheap synthetic. Would not refund. Difficult to contact. Paypal was little help
Never recieved my items and cant get my money back! DO NOT ORDER from this site! Sad that there are people just looking to steal from others.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I purchased some woman's clothing I received them and the quality is so bad nothing like the pictures I contacted to return and no responsible I'm out the money for clothing you cannot wear
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The quality is the worst I have ever seen! What you see IS NOT WHAT YOU GET! Poor quality, no customer services! The pics look nice that is not what you will get! DO NOT ORDER FROM THIS COMPANY!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I just received dress today, am returning it... don't charge me late fee, it will take a long time to return it to CHINA from NH. So do NOT charge me late fee or add interest on my account. You NEED to allow for the time of shipping and returning and NOT charge people who live in USA for returns. Terrible quality, false advertisements, will not ever buy Annie Cloth items again. Shame on you!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
1) After almost a Month, I'm still waiting for order...
2) The "customer service" is Useless.
3) They keep changing web site so that you can't follow up on your order, or even review the product.
4) Shipping Tracking is Useless.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I love all the shirts I have in this store. All are very beautiful. I love the different pieces of the season. I am very satisfied with my purchase. I plan to buy some headbands to give away this Christmas.
I received my order a few days after I bought it. My daughter wanted to buy, this website had an excellent selection of designs for her. I will definitely buy from them again. Very pleased.
I am a regular customer of this boutique. They are very efficient. I love your clothes that I find here.
The change process was good, my dress arrived but I had a defective seam, sometimes it is normal for these things to happen. They have already picked up the dress, now wait for the new one.
I trust this shop so much that I asked for a long dress, everything went well, they also have a very accessible and understandable customer service, I will order a necklace to test the accessories.
Very good quality accessories. It looks the same as on your site. Very fast and very reliable delivery. I ordered a ring and 2 bracelets, everything is so amazing. The best customer service.
This page has very good and cute accessories, the chain was exactly as described on the page, I love it, the delivery time was also good. Thank you.
I like shopping online, this page is good for ordering clothes, my order arrived after what I wanted, although it was on the day they told me it would arrive. The quality of the dress is very acceptable.
It is completely scam the clothes look nothing like what they show in the pictures. The material is the lowest quality. Once you buy it you own it because there is no one to talk to. SAVE YOURSELF THE AGGRESSION AND DONT BUY FROM THIS COMPANY. SCAM, SCAM, SCAM.
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This is the biggest scam company ever. I ordered in October, got packages from two different cities--one in California and one in New Jersey. They don't answer email on purpose until way after your magic two window return period is over, only to tell you to "pls keep the order." The quality is laughable--like how did they ever get the pictures to look like that. They laughed as they charged my credit card the $55.00 for something I wouldn't even buy at the dollar store. SCAM, SCAM, SCAM. The good reviews I wouldn't believe for a minute. Look carefully---there is absolutely no contact information on the website because this is a Chinese guy making a million dollars and laughing at the consumers buying these awful tatters of clothing. This company is a hoax, a well-crafted website. Nothing like the pictures.
Sorry for all inconvenience.
All items are shipped from China not US.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
My dress was delivered just a few hours ago and I really liked it. The design is the best without specifying the quality of the dress. I have recommended them to my friends.
In this store I have achieved good quality and excellent prices. The styles are exactly what I wanted. I bought a very elegant dress, it is warm and very well done.
The dresses are amazing. The price is very affordable and its service is excellent, I really liked the designs they are offering for this season.
Good buy. The dress that arrived is blue with white, it is a very good combination to wear comfortably. Normal delivery and quality product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth