Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Good quality clothing with a high value for money, the entire range of designs. And the shipping payment, as well as the shipping time, is not so bad in this difficult time for online orders.
I have waited over a month for my items. Overc$100 worth... can't get anyone from the company to tell me where they are all they say is they have been shipped but yet they can't track them. I will never order again from Annie cloth!
REALLY READ the positive reviews... they are SUCH GARBAGE. Pure fiction. Just like the clothes. There is nothing authentic or genuine about this site. Run away fast & save your money! Don't be fooled by cute photos. I'm warning you, you will be sorry. The real reviews are the ones who are trying to save you from the fake photos and fake clothes. Do yourself a favor and move on to a non-scam site. This one should be called SCAMMIE CLOTH, not Annie Cloth! Con artists! Thieves! Bait & switch company. You will regret it.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I have been shopping here for quite some time (about 5 to 6 times already) and I have not had any problems with the products, the quality, the shipping and all that. The website is easy to navigate and very secure! The prices are reasonable and the best thing is that they offer gifts and promotional codes for your purchases. Highly recommended!
I bought many products in this boutique and I was very satisfied with my purchase. The website also offers all ranges and types of clothing. I also like to receive sample products with my purchase, I would say that this page is excellent :)) )) This site is the most convenient for getting fashionable dresses.
Although the delivery took a long time due to the pandemic problems, the quality of everything was excellent and very satisfied with the products. Prices were also extremely reasonable, now it's my favorite online shopping site!
Ordered product over a month ago, for Mother's Day... has not showed up. After reading numerous other reviews, seems this is a regular issue. Contacted Annie Cloth repeatedly for a refund... they claim it has shipped, but the tracking number they gave us is bogus... was "assured" via email (because there is NO ph number, should've been clue 1) that what we bought and were charged for, with a $13 shipping fee, would eventually get to us. WTF!? Give me your money and we will eventually get you, maybe, what you paid for... good?
DO NOT DO BUSINESS WITH Annie Cloth! Total scam! Not sure how this company has such a high rating on this website, when every other review website I've found Annie Cloth on their rating is abysmal. Again, total SCAM! Kicking ourselves for not checking out reviews prior to ordering.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Website doesn't work and you can't tell if order paid for. HORRIFIC CUSTOMER SERVICE... JUST UNBELIEVABLY BAD. Can't even get a confirmation once paid if something is shipping.
Will never waste my time ever again!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I have been shopping here for a few years, if you want to have unique pieces and elegant dresses that no one else will wear, this is the place for you. They have lots of great accessories and clothing, they often have discounts and promotions at any time, the quality of the garments is excellent most of the time, and if you are not sure just read the other reviews.
Easy to navigate clothing options, I was happy to see that most of the products I need are also for sale. I can't wait to receive my accessories now and play with them. I love the variety on offer and look forward to buying more in the future. I love everything about this boutique!
I ordered nearly a dozen items and after waiting more than a month for delivery, received several disjointed emails saying:
1) the shipment was at my local post office (it wasn't)
2) the order would be delivered as 2 shipments (I never received anything)
3) I needed to explain to the virtual customer service rep named Piggy what I wanted to return and to send photos. That might've been a nice option if I'd ever gotten anything.
When I asked for a refund for non-delivery, the conversation went silent. This company is unreliable and should be avoided.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
So many clothing designs available, easy to navigate, many helpful reviews, fast and reliable service :) I was happy with the shipment. I will definitely buy from them again! Highly recommended
They finally sent me tracking data showing my order may have been shipped on 10 may rather than 3 may as they assured me in writing. Continuous lying because they are too lazy to even read their own responses. They need more
And better supervision in a totally incompetent customer service department. All this could be corrected in a matter of afew days.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
Order was shipped and tracking number was sent by email. Check it carefully.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I placed my order on 4/29/20 and I still have not received any part of it. The tracking for the one tiny item they say is on it's way is in Japanese! I've just completed a dispute form with my credit card company.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Ordered and charged $35+ int'l currency charge, which no where did it say it was not a U. S business, for product on 4/1; product not received until 4/28; Didn't like and had to request by email the information on returning it, which isn't disclosed until you need to know. I lieu of return, I was offered 15% credit if I didn't return, which I accepted and was told would be applied within 1 week. Not a month later, still no credit. In further email communication, was told finance dept needed extra time. I call BS and told them I would be disputing the charge and writing this review. Should have checked them out before ordering, but will NEVER make that mistake again!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
It has been over 2 months and I have not received my order. I feel they are a scam and would not order from them. Beware!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Reasonable prices and always have discounts. More discounts may apply once you have purchased frequently as a member. Articles have reviews that facilitate decision making. The clothes can vary in size and quality, but 4/5 times I have bought it has been good. It's just always good to check reviews before you buy because the products are slightly different from the image, like many other online stores.
I have bought cute clothes here for years, and now that I have lived in many places, I buy even more there, especially because of dresses that I wore when I lived there! Their customer service is amazing, if there is ever a problem they fix it super fast.
This online clothing page has many great products. I love to browse and buy clothes from here, especially due to its great variety. However, be careful about the size when buying because the size is generally smaller than expected, the rest is spectacular!
I have been waiting for my order for a month. And for a month they are saying that it's on hold, without telling me why? I'm so glad they got my order wrong, because I would be waiting for over $350 worth of clothing.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth