Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I purchased product 5-14.The shipping information provided shows no movement. They now say shipping 11-36 days. I am at day 36, but USPS still does not show picking up the package.
I got the first few items ($60)- very poor quality of material. Not at all the material specified on website. I have never received the rest of my $155 order. Placed order May 24. Now July 29. No news on the shipment. DO NOT BUY FROM THESE PEOPLE
I love everything about this boutique! The clothes are absolutely amazing - the best dresses and the cutest matching outfits! The team is super efficient in their responses, if you need one!
When it comes to giving something back, super easy steps to follow! I love that your emails let me know when you have special offers as well as your discount codes, who wouldn't?
Overall just 10 out of 10 places to shop for ladies of all ages! I wish I knew about the brand before.
THIS BOUTIQUE made my birthday so much better with her awesome clothes! The quality and design of MY SHIRTS are absolutely perfect and I feel very confident and have a positive body when wearing them. I can't wait for all my future purchases.
I ordered items on June 2,2022 and the tracking number Annie Cloth gave me is incorrect. According to CS my items are in NV and have been since 06/20, and have not moved... I am going to dispute the charges on my credit card and see what happens. I wish I would have known what a scam Annie Cloth was before I placed this order. I also was not aware the items came from China which I do not support products from there.
I FINALLY GOT MY ORDER! Quality of the items was so bad... the smell was awful so I washed the items according to the tags... Colors ran, and some of the seams just came out. Live and learn people... Very poor quality.
I love all my pieces in this online store! Amazing quality and size is perfect! I will continue to shop at this boutique :) delivery is always so fast and reliable... absolutely the best!
I have been shopping for some time on this online clothing page and love every piece I have of them. 9/10 occasions of using meshki actually stop me and complement the quality and uniqueness of their products. I have not bothered shopping since I discovered this boutique on the internet.
I absolutely love all my sets on this website. The pants and dresses are spectacular, much to say about their modern designs! I tell all my friends where I always buy my clothes!
I purchased $170 of clothes and they never arrived. I get a standard generated email response when i try to contact the company. DDON'T loose your money!
She bought this dress in a moment, easy and fast... I loved it! Complements all color and fabric. Delivery was incredibly fast and especially for this time of pandemic! I highly recommend it! Xox
The white silk pants I ordered here were of incredible quality! I used them for my company's virtual meetings :) Brilliant service as always, I'm a repeat customer and I definitely recommend this boutique to everyone.
ONLY spend your money with them if you don't mind NEVER getting what you paid for! I paid them over $200 for clothes well over a month ago annnnnd still NOTHING. No response to inquiries, the tracker still says it hasn't been shipped. Im going to have to dispute through my bank after all of this waiting. BOOOOOOOOOOO!
Despite 4 emails, 2 of which I received no response, I never received the sandals I ordered. The tracking # said merchandise hadn't been received to begin tracking. My VISA was billed $33.99 and I have nothing.
Horrible everything with Anniecloth. Horrible clothes, bad quality, terrible fabrics, horrible unresponsive customer service, they don't respond to return request, no phone number to call, what a mistake to buy from them.
DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY.
I LOVE all my outfits bought in this boutique. They are all amazing and unique pieces that I love to mix and match.
I always feel so happy and confident in my outfits here.
I am also very happy with the positive and understanding customer service I have received from the team, they are always happy to help.
My sister and I really needed cute jumpsuits, we are so glad we found the jumpsuits in this boutique that are so fashionable, and super high quality. We get compliments from left to right and we feel super sexy with them! They are the perfect outfit too! We are very happy customers!
5/31/20 ordered-no info on my order but charged me on 6/1. My emails get automated replies only. I am reporting
At first I was really worried about ordering because I was afraid it would be like one of those scam companies that you order online and never know again, but I was pleasantly surprised when my order arrived, the quality was better than expected. It definitely didn't feel like cheap materials and the zippers and straps on my bags (faux fur, satin and velvet) are solid and not like those plastic zippers from garbage companies that break after a few uses. They responded to my emails fairly quickly. Thank you, I will surely buy again.
I ordered a shirt that was too large. Requested a return label but never received and there is a small window of time this can be done. Tried to call customer service to no avail. Requested it 2 more times with no response. I gave up and am going to just wash it a few times in hot water and dry it in a hot dryer.
PLEASE DO NOT ORDER FROM THIS COMPANY. THEY ARE HORRIBLE AND CUSTOMER SERVICE IN NON EXISTENT..
The item I ordered came from CHINA and took OVER TWO MONTHS to receive. The item looked NOTHING like the picture. Material was awful! Sizing was OFF.
I had to write to customer service several times to find out HOW to return it. It is returned to Guangzhou, China which costs around $66 in postage to return. They did offer me a 15% discount or refund on the item which amounts to less than $3.
Stay away from this company. Items are NOT what is pictured.
My second purchase here was a little big for me, but I can see and feel that the quality and diamonds in these sets are awesome! I have no doubt that returning these items will be hassle-free as this is the best customer service I have received and I can't wait to buy it again! I love everything about this company. 5 star rating. Me and this boutique are the best friends!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members