The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
The clothes in this boutique are always top quality. I have not yet made a purchase that did not fit or that I would like to return. The design is very good and the fabrics are beautiful.
It fits, looks and feels great. This boutique never stops producing quality products, so it doesn't surprise me. I love this dress and can't wait to wear it. I am also small and did not need to make any changes.
This boutique is my option for everything related to the clothes in my closet. Professionals, flattering and comfortable, their garments are of high quality and on trend. I definitely recommend it, and you will always be a loyal customer!
DO NOT BUY FROM THIS COMPANY. They are scammers. They will take your money and send you garbage 6 weeks later. One dress i received is a photo of a dress printed on a cheap nylon sack with armholes cut out. They should be out of business. This should be illegal. ZERO STARS. Any reviews you read otherwise are also scams.
I purchased three items as a gift on May 16. As of July 2, they have not arrived. I repeated contacted Customer Service and was given tracking numbers that were not valid. Just today, I see one item finally shipped from China. I am not confident these items will ever arrive, and customer service was not helpful. I am not even going to try to get a refund. So buyer beware.
I only received 2 of the 10 items I ordered, and that took a month. The shirt was a totally different color that I will never wear. Also very cheap. The bracelet had completely different beads. Nothing like the picture. Returning is impossible. These will go right to Goodwill. And I'm reporting them to PayPal and the BBB for false advertising and unfilled orders.
Fast delivery and good service. The jumpsuit was made of good materials and fit very well. It will be highly recommended for friends and will definitely buy again. Expect more new designs from this boutique online.
I ordered three items through Annie Cloth. One did not arrive and the two that did are horrendous -- cheaply made from fabric that feels like a variation on a plastic polymer, and not at all indicative of their pictures. When I tried to return them I was advised that they came from China and the fees involved in returning would be so high it wouldn't be worth my while, so they offered to give me 15% back so I could "alter them." I would never spend money to alter this junk. DO NOT SHOP ANNIE CLOTH.
I get clothes with really good and not too expensive designs that I can afford, like the modern look, office work clothes, perfect sizes, perfect style, without words, just beautiful, keep it up, the good things are definitely here!
After 2 months and 4 requests for the status of our order we finally gave up and disputed the charge with the credit card company. Covid 19 is no excuse for appalling customer service.
It's been a month and I have still not received my order. I should have read reviews before purchasing. I didn't realize their poor quality products are made in China.
I wish there were more designs as cute as my new dress that I buy here, the products I bought have been fun and extremely flattering, and are of decent quality, without having to spend hundreds of dollars on one piece! A great brand!
If you look at the reviews of certain products on their website the reviews alone are questionable. Some say: No smell, have incorrect grammar, some don't even make sense. I noticed the same review on two different tops, so they're not only writing their own reviews but recycling it between products. I had maybe 15 items in my cart, was about to place my order when something told me it wasn't right. Glad I backed out.
Here's one review I noticed was under 2 different clothes: "On the way month, the quality was pleasant, sewn very neatly,, the size is not specified, on my 92-72 height 172 sat well, the sleeves are short, shines through. I took measurements, everything in the photo. Definitely recommend the seller, I want to order in a different color." Does that seem right to you? Nope.
I love the skirt that I bought here. It fits perfect! The elastic material and the color is like this this season. I would definitely recommend it if you like hugging figures to accentuate your curves.
This boutique is fast becoming my new favorite online store. The clothes are beautiful and the quality is incredible. I particularly like being able to build in my closet with this page.
I have been trying to return dresses to Annie Cloth. They will not give me a return address to mail the returns to. Every time I e-mail them, it takes days for them to respond and I still do not get an address to send returns to. They keep sending the same reply letter with information on how to return items, but no return address is given.
I placed this order on May 29. It look 18 days to get to California from China. I do not know what kind of shipping these people use but it left California 12 days ago and it is still sitting in Atlanta. From California f it went to Nevada in one day and then took four days to get to Indiana. It took another four days to get to Atlanta where it has been sitting for three days. I order from Amazon and it arrives in less than 24 hours. The summer is going to be over before I get to wear these summer clothes. I'll update you if or when it ever arrives.
This dress is just perfect. High quality fabric, I love the cut and the way it sits on you. You can dress it up and down. The dress is also excellently priced.
I recently started a new job and needed more work suits. This clothing page was extremely helpful in choosing outfits of different colors, sizes and styles. This website maintained a very pleasant, accessible and customer-oriented manner. I will definitely go back to buy again :)
The clothes look really cute online. I place 2 orders, now both are over a month ago, and have still not received my shipments. I have contacted their *******@anniecloth, and get a auto-response, promising 48 hour followup. Still no orders received. Plus no phone number to call!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.