website thubmnail of Anniecloth

AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Germany
1 review
0 helpful votes
Follow Karena T.
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I find looking for clothes on their website has been easy, I never have a problem, they also have a wide variety of clothes to choose from, I love the quality and fit of their clothes, they are also very stylish and comfortable, it is the best shopping in line that i have experienced.
Thank you, I am a great admirer.

Date of experience: July 5, 2020
Switzerland
1 review
0 helpful votes
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Very comfortable
July 5, 2020

They are very comfortable and warm pants, of good gender. I have been using them for months and they do not lose color or become balls in the fabric. The knee area gradually gives way with use, as it happens with all cotton pants. A very good quality price ratio

Date of experience: July 5, 2020
Florida
1 review
0 helpful votes
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I bought a slim size 10 pants that had the perfect fir. The length was correct and it hugged the waist without giving in. The material of the pants was light and elastic. Any dress or top that I bought here has also had an excellent cut and drop.

Date of experience: July 5, 2020
New York
1 review
0 helpful votes
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I love my clothes bought here. I just made some additions to my working wardrobe. This boutique provides me with a constant size, great quality and good value for money. It comes quickly to my door even though I live in a regional area.

Date of experience: July 4, 2020
California
1 review
0 helpful votes
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Excellent service
July 4, 2020

I received my order on the day agreed by this boutique. The dress fit me and was exactly what I wanted. I would recommend online purchase from this store for service and fast delivery.

Date of experience: July 4, 2020
Georgia
1 review
0 helpful votes
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I have found that here they have been producing beautiful elegant and casual clothes. I have found that the clothing is affordable, quality and looks great, shipping is fast.

Date of experience: July 4, 2020
Texas
1 review
0 helpful votes
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The dress I ordered here is well designed. It is not difficult to use and fits my physique and height, also delivered on time. For now I highly recommend this boutique to all the girls!

Date of experience: July 4, 2020
New York
1 review
0 helpful votes
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Enter this page to buy pants. Not in stock in my size. The online assistant advised other models available, so the purchase was made online, easy to order. Delivery arrived, perfect condition. I love pants. I wish they were in more colors! I will definitely buy again.

Date of experience: July 4, 2020
Canada
1 review
0 helpful votes
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This boutique has clothes with a style very appropriate for girls. I always shopped at this online store and never had a complaint. The fabrics looked exactly as they were posted on the website. I loved.

Date of experience: July 3, 2020
Illinois
1 review
0 helpful votes
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Very happy
July 4, 2020

Buy two dresses here! Both fit very well, I find that the clothes here always have a good quality fabric and fit extremely well. I love shopping on the internet in this boutique. The staff is always very friendly and helpful with follow-up emails.

Date of experience: July 3, 2020
GB
1 review
0 helpful votes
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I always stay with this brand. The quality of the clothes is good and I did not have to wait long for an online purchase. Delivery is super fast, just come to my door in less than two weeks.

Date of experience: July 3, 2020
GB
1 review
0 helpful votes
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Items looked exactly like photos. I am very pleased with the purchase. I had to return one of the dresses due to size. The process was very simple and fast. I would definitely recommend!

Date of experience: July 3, 2020
Illinois
1 review
0 helpful votes
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Terrible everything
August 2, 2020

After 2 months finally got my order. Totally different color - the picture is a denim washed out look blue - mine is a solid Turquoise'y color. The print is iron on applicque and it was all stuck together. Could barely separate. The washing is going to be impossible. Do not buy from this company.
Order #
JWAQ*******

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
Texas
1 review
0 helpful votes
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I love the clothing designs here and how fast the shipping is. I am a long time and loyal buyer. I wish there were bonuses for long time buyers. Thanks for everything.

Date of experience: July 3, 2020
Pennsylvania
1 review
1 helpful vote
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STAY AWAY!
August 2, 2020

I ordered some clothing from Anniecloth in early May. I received it today, July 3. The quality is horrible. In fact, I hate to use the word "quality" in the same sentence as Anniecloth! The Shirt was obviously made on a machine that was out of alignment. The edges were raw and you could tell where the sewing machine just missed where it was supposed to be. So if I wash this, those edges will ravel. It's hideous. A sweater is so flimsy, if I held it up I could read my Kindle through it, and it wasn't even close to the color shown. (tourquoise instead of cornflower blue) I have read reviews that say you can't return anything because you'll never hear from them again. The bathing suit was size large, and fit overall, but the cups were sized for children (or Chinese women) probably an A cup. Maybe if I take them out? The rest of the suit fit fine. Oh, and one more thing- there was one more item I paid for (shoes) but it wasn't in this shipment. Maybe another 2 months? The tracking info is made up. They told me the items were in San Francisco for more than 2 months. Stay Away!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
Wisconsin
1 review
0 helpful votes
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TOTAL SHAM! I ordered 10 items totaling over $150 in March 2020. It is now July 3,2020 and nothing. I have sent multiple e-mails requesting a status. I get auto reply e-mails telling me to be patient, and then attaching a tracking number for USPS. But every time I ask for an update, and I get the same USPS reference, I go to USPS and find out that this shipment has never been delivered to USPS. It has been over 100 days and NOTHING. The merchandise was never shipped, AnnieCloth refuses to respond to me (other than a USPS tracking number that is not valid), and I have not received any refund. 100 days. DO NOT DO BUSINESS WITH THEM!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
Tennessee
1 review
0 helpful votes
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My Items
August 2, 2020

I cannot get ahold of these People, sending you the same answer over and over in a email. No phone number, I am in the US, I have been waiting on my order since May 3rd. June 30th, I received a pair of shorts.
I am still waiting on 9 more items. I don't know what to do. They keep giving me shipping numbers, and all they say is waiting to be picked up from destination Country. But it says in California, now so there in my Country. No Phone number, I have begged for one. Does anyone know a contact number for this supposed Company

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
Georgia
1 review
0 helpful votes
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I placed and paid for 6 items on May 4,2020. I was advised the order shipped on May 27th. As of July 3rd there is no tracking information. I received 1 of my 6 items 2 weeks ago and then nothing. When I inquire about the status, all I have receive is a form e-mail with completely irrelevant information. Also, the one item I did receive is nothing like the photo on the site. So now I suspect I am waiting on a bunch of crap. I knew I was taking a chance on this, so lesson learned. However, I want as many people as possible know not to waste their time on Annie Cloth. It's a scam.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2020
Tennessee
1 review
0 helpful votes
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Terrible
August 1, 2020

Waited over 2 months for my cloths. Finally got 2 of the 8 items I paid for. The two I received looked nothing like the picture of what i thought I was getting.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2020
Spain
1 review
0 helpful votes
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I will be back!
July 3, 2020

I love her clothes, it suits me very well. I buy online at this store. The top I recently bought online was true to size, lovely material. Excellent! I will be back!

Date of experience: July 2, 2020