The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I find looking for clothes on their website has been easy, I never have a problem, they also have a wide variety of clothes to choose from, I love the quality and fit of their clothes, they are also very stylish and comfortable, it is the best shopping in line that i have experienced.
Thank you, I am a great admirer.
They are very comfortable and warm pants, of good gender. I have been using them for months and they do not lose color or become balls in the fabric. The knee area gradually gives way with use, as it happens with all cotton pants. A very good quality price ratio
I bought a slim size 10 pants that had the perfect fir. The length was correct and it hugged the waist without giving in. The material of the pants was light and elastic. Any dress or top that I bought here has also had an excellent cut and drop.
I love my clothes bought here. I just made some additions to my working wardrobe. This boutique provides me with a constant size, great quality and good value for money. It comes quickly to my door even though I live in a regional area.
I received my order on the day agreed by this boutique. The dress fit me and was exactly what I wanted. I would recommend online purchase from this store for service and fast delivery.
I have found that here they have been producing beautiful elegant and casual clothes. I have found that the clothing is affordable, quality and looks great, shipping is fast.
The dress I ordered here is well designed. It is not difficult to use and fits my physique and height, also delivered on time. For now I highly recommend this boutique to all the girls!
Enter this page to buy pants. Not in stock in my size. The online assistant advised other models available, so the purchase was made online, easy to order. Delivery arrived, perfect condition. I love pants. I wish they were in more colors! I will definitely buy again.
This boutique has clothes with a style very appropriate for girls. I always shopped at this online store and never had a complaint. The fabrics looked exactly as they were posted on the website. I loved.
Buy two dresses here! Both fit very well, I find that the clothes here always have a good quality fabric and fit extremely well. I love shopping on the internet in this boutique. The staff is always very friendly and helpful with follow-up emails.
I always stay with this brand. The quality of the clothes is good and I did not have to wait long for an online purchase. Delivery is super fast, just come to my door in less than two weeks.
Items looked exactly like photos. I am very pleased with the purchase. I had to return one of the dresses due to size. The process was very simple and fast. I would definitely recommend!
After 2 months finally got my order. Totally different color - the picture is a denim washed out look blue - mine is a solid Turquoise'y color. The print is iron on applicque and it was all stuck together. Could barely separate. The washing is going to be impossible. Do not buy from this company.
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JWAQ*******
I love the clothing designs here and how fast the shipping is. I am a long time and loyal buyer. I wish there were bonuses for long time buyers. Thanks for everything.
I ordered some clothing from Anniecloth in early May. I received it today, July 3. The quality is horrible. In fact, I hate to use the word "quality" in the same sentence as Anniecloth! The Shirt was obviously made on a machine that was out of alignment. The edges were raw and you could tell where the sewing machine just missed where it was supposed to be. So if I wash this, those edges will ravel. It's hideous. A sweater is so flimsy, if I held it up I could read my Kindle through it, and it wasn't even close to the color shown. (tourquoise instead of cornflower blue) I have read reviews that say you can't return anything because you'll never hear from them again. The bathing suit was size large, and fit overall, but the cups were sized for children (or Chinese women) probably an A cup. Maybe if I take them out? The rest of the suit fit fine. Oh, and one more thing- there was one more item I paid for (shoes) but it wasn't in this shipment. Maybe another 2 months? The tracking info is made up. They told me the items were in San Francisco for more than 2 months. Stay Away!
TOTAL SHAM! I ordered 10 items totaling over $150 in March 2020. It is now July 3,2020 and nothing. I have sent multiple e-mails requesting a status. I get auto reply e-mails telling me to be patient, and then attaching a tracking number for USPS. But every time I ask for an update, and I get the same USPS reference, I go to USPS and find out that this shipment has never been delivered to USPS. It has been over 100 days and NOTHING. The merchandise was never shipped, AnnieCloth refuses to respond to me (other than a USPS tracking number that is not valid), and I have not received any refund. 100 days. DO NOT DO BUSINESS WITH THEM!
I cannot get ahold of these People, sending you the same answer over and over in a email. No phone number, I am in the US, I have been waiting on my order since May 3rd. June 30th, I received a pair of shorts.
I am still waiting on 9 more items. I don't know what to do. They keep giving me shipping numbers, and all they say is waiting to be picked up from destination Country. But it says in California, now so there in my Country. No Phone number, I have begged for one. Does anyone know a contact number for this supposed Company
I placed and paid for 6 items on May 4,2020. I was advised the order shipped on May 27th. As of July 3rd there is no tracking information. I received 1 of my 6 items 2 weeks ago and then nothing. When I inquire about the status, all I have receive is a form e-mail with completely irrelevant information. Also, the one item I did receive is nothing like the photo on the site. So now I suspect I am waiting on a bunch of crap. I knew I was taking a chance on this, so lesson learned. However, I want as many people as possible know not to waste their time on Annie Cloth. It's a scam.
Waited over 2 months for my cloths. Finally got 2 of the 8 items I paid for. The two I received looked nothing like the picture of what i thought I was getting.
I love her clothes, it suits me very well. I buy online at this store. The top I recently bought online was true to size, lovely material. Excellent! I will be back!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.