Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Wife ordered two separate times and never received... After a month wife contacted Card and had charges removed... Company tried to claim they had mailed so charges were re-instituted... Had to spend hours on line with own bank and card company to finally have removed and case closed... Numerous identity and scam guards sites list as a 100% scam and identity theft website...
Do not use this company, they are a total rip off! What you see is not what you get! Looks better in the pictures. They will not answer you back once you ask for a refund. I email these jokers once a week, I never get a response... AVOID stay away for your own good
I have recommended this online store to many of my friends and family, the fastest shipping and the choice of AMAZING products! Easy to navigate, a wide variety of products, clothes and shoes are of FABULOUS quality! Thanks for your amazing service!
Almost all of my wardrobe was purchased from this online boutique! It has always been easy to shop here.
I find the prices to be reasonable and generally a bit more affordable than other boutiques.
The customer service team is exceptional.
This is my online clothing store! I love it as it has an amazing assortment of clothes for all the girls and a free express shipping over $50 which is fantastic!
Amazing website with updated fashion for all occasions! Every order I have made has been personalized, on time and the clothing has been true to advertising! This is the only online shopping website that I have used in the past few years as I know that I will always be able to find what I am looking for and the quality is 100%!
Great payment options. Fast delivery. Custom packaging. Return labels. And I loved how understanding they were with the return process after choosing the wrong size... thanks girls! I'll be right back.
I have purchased here several times and each time it has been an excellent service, but not only that, the accessories in question are incredible! It has always been consistent in all respects! I am always happy!
I love this online store, they always have all the updated fashion trends available for purchase and really reasonable prices. This is the only online store I buy and I always recommend it to my friends.
Do not fall for their ads. They take your money and you never get anything. Company in China. No way to get in touch with them and they send auto reply emails. Google should be ashamed to let them SEO.
I have been shopping with this boutique for years! I love their quality customer service, fast postage, simple returns, and an amazing line of clothing and shoes! I always seem to have items in my cart!
Easy to navigate the site, amazing variety available. Good discounts sometimes for the season, delivery times a bit long but accurate.
The dress came in perfect condition, I have worn it a lot, I felt very good with the size.
Awesome clothing and service. I ordered the wrong size shirt and the exchange was simple and faster than I expected! The staff was very helpful. I hope to buy more clothes here in the future!
This company has the same response to every inquiry about an order you make. I have received the exact same generic response 4 times. My order was placed four weeks ago and my payment was taken immediately. I still have no tracking for my order and no idea when it will arrive. This is deplorable customer service!
These positive reviews here can't possibly be real. I placed two orders that was NEVER received. I have received emails stating my order has shipped but that was months ago. I also contacted them through email and I received two of the same email not even answering my question regarding the status of my order. The tracking numbers are not even real. Finally I found a phone number and the number belongs to a arts and crafts store that stated they get tons of calls of people looking for their merchandise. I contacted my bank and next the BBB
I bought two shirts and they were so cheap looking I payed another 20 plus dollars to have returned to China. I never got my money back and this company is not responding to me. They initially said they have not received the returned items but now it has been 6 months and still no refund. SCAM SCAM SCAM company.
I unfortunately placed two orders at the same time back in May. We are now in July and all I receive are these automated responses that are incrediblely unhelpful. There is no one to contact. I am putting in a credit card claim and suggest that NO ONE PURCHASES FROM THIS WEBSITE. It is a Fraud in my opinion. The Fight begins!
This is my number one place to buy clothes online, the shipping is amazing and the packaging is super cute! Customer service is always the best, I am obsessed with your clothes! I always love buying from them, the quality is beautiful of all the clothes I have bought! 110% recommend it!
You should avoid this company. It took one month to deliver the package AFTER they claimed it had been delivered and after needing to contact customer service. The free gift bracelet was not in the package, requiring contacting customer service yet again. Only 2 of SKUs on the items matched the printed item list that was included, all of which could not be read because printed on cheap ink. This was a total mess. I haven't even tried on the cloths, because I have to spend another hour or two figuring out what else is missing, if anything. Total waste of time.
Incredibly easy to find the dress you were looking for! So many amazing options and accessories! What I wanted was here before I knew it, and it was beautifully wrapped!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members