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Anniecloth

How would you rate Anniecloth?
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Florida
1 review
2 helpful votes
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Buyer Beware!
September 8, 2020

Total Scam! Once you finally received them, the clothes are junk. Really poor quality. I tried to return everything... spent a fortune sending it back to CHINA only to have it returned 3.5 MONTHS later. The post office and packaging said that the receiver never picked up the returned package so they sent it back to me. The company said there was nothing they could do since they "didn't receive the clothes."... Now I'm stuck with the cost of the clothes and the cost shipping! DO NOT BUY ANNIE CLOTH!

Date of experience: August 9, 2020
Illinois
1 review
10 helpful votes
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SURPRISE!
August 12, 2021

. It's fun! Order a cute dress from Annie Cloth and be prepared to be surprised at what you get. The general shape of the garment is correct (I. E. it is a dress) but the fabric and color are totally different. Look what I got! Customer service is so helpful - they will offer you 15% back if you want to return, then threaten you with expensive shipping and customs fees to mail it back to China! I'm joining 14,000 others (only 200 are verified purchasers) to rate AnnieCloth with 5. Stars so maybe one of you will read this before you order and be spared all of the fun and games.

Date of experience: July 13, 2021
Miss W. Anniecloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.

Utah
1 review
0 helpful votes
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The best choice!
January 2, 2021

Buy some sexy and beautiful dresses in this online clothing platform. They make me look beautiful and the compliments I have received are countless. Material stands out from the crowd, thank you, shipping took normal time due to the pandemic.

Date of experience: December 3, 2020
New York
1 review
0 helpful votes
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I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. The staff at this web boutique was very friendly. Sometimes it is better not to read negative reviews!

Date of experience: December 21, 2020
South Africa
1 review
0 helpful votes
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Deceptive and Shameless
December 31, 2020

Product delivered do not match the advertised product at all. It is a scam. To get a refund I have to pay for shipping costs back to China. Beware of items marked "final sale". These you may not even return, no matter the state they were in upon arrival.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2020
Canada
1 review
0 helpful votes
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I love the designs
August 5, 2020

I love the designs and sales... great quality, great fit and exchange or money back. Prompt delivery is a definite advantage. Modern styles for all types of bodies, also complement the shape. Simply perfect, thanks! Keep up the good work!

Date of experience: August 5, 2020
Pennsylvania
2 reviews
0 helpful votes
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Still not here
June 13, 2020

I ordered on 4/28/2020. Today is 6/10/2020 and my order has still not arrived. Don't buy clothes for vacation on here unless it's several months away because it must be on a slow boat from China. Maybe my boat sank?

Date of experience: June 13, 2020
- l. Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Virginia
1 review
8 helpful votes
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I ordered 3 pairs of fingerless gloves in plenty of time to give them as gifts only they never arrived. I complained and they said that it would take 35 days at most to receive my packages. They also sent me a tracking number and a site that I have never heard of. According to that one is still in China and the other two have been in my city for about 2 days, but they still haven't been delivered which makes absolutely no sense. Next Christmas I am going to do better research or just buy locally.

Date of experience: January 15, 2020
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Texas
1 review
0 helpful votes
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Terrible website and products
June 5, 2021
Updated review

Terrible website. Very hard to navigate. When my package arrived almost 2 months later I was so disappointed. The fabric for all three garments was so cheap that I can't wear any of them in public. My experience - don't order!

Date of experience: May 6, 2021

Terrible website
May 6, 2021
Previous review

Terrible website. Very hard to navigate.

Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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Spectacular online store, I have not received more than an excellent service from this website, my order was handled quickly and efficiently. My follow-up questions about discounts were handled equally well. I can't wait to put on my new dress.

Date of experience: August 12, 2021
Spain
1 review
1 helpful vote
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I love shopping here, even though it's online. I buy my products on time at home without going out to expose myself to the pandemic. Very good detail, apart from the quality of the clothes I ordered, is that they always notified me where my product was via email.

Date of experience: July 17, 2020
North Carolina
1 review
3 helpful votes
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This company SUCKS!
December 10, 2019

Fell for their ads. Items are not worth the money. And they are shipped from China. Good luck trying to return items. They won't respond! My item was a pair of leather booties. They must have dyed them just before shipping them. Dye smell was so strong I got nauseous!
Had to put booties back in plastic bag to keep from getting sick!

Date of experience: December 10, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We valued your business and we will try our best to help you resolve the problem.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Florida
1 review
4 helpful votes
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Disappointed
June 13, 2021
Updated review

At first I thought "Love the styles! Love the color! Everything these days seems so drab... thank you for offering what I have been looking for." But the final product is nowhere close to what the pictures led me to think I'd be getting. The "cotton blend" feels synthetic and overall the clothing looks and feels "cheap". Size wise the tops are much larger than expected.

Date of experience: June 13, 2021

Love the styles!
May 14, 2021
Previous review

Love the styles! Love the color! Everything these days seems so drab... thank you for offering what I have been looking for

Date of experience: May 14, 2021
Czechia
1 review
15 helpful votes
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This would have to be my most visited store and the fact that they accept online payments makes it much more affordable for those tighter budgets. The website is very easy to navigate, there is plenty of variety for all sizes and ages, and I have never purchased anything that is not true to size. Never fails to disappoint with fast delivery! I love receiving emails first to notify me of any newcomers who may have lost. Try it yourself, you will fall in love like me.

Date of experience: July 8, 2020
Washington
1 review
7 helpful votes
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Total junk
December 2, 2019

First of all it took me almost two months to get my items. I bought two pairs of moccasin type shoes. The shoes I got and the shoes in the picture don't even slightly resemble each other. The construction is so poor that I don't believe they will even be wearable. I thought I had read their reviews they were all five stars but then I noticed they were being left by only non-speaking non-writing English persons. Please save your money they're selling garbage.

Date of experience: December 2, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We valued your business and we will try our best to help you resolve the problem.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Arizona
1 review
2 helpful votes
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Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.

Date of experience: January 11, 2021
GB
1 review
0 helpful votes
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All is perfect.
January 3, 2021

It's very easy to browse the online clothing store and find what I want, as well as find out which items are actually in stock. Wide variety of options available, especially for the larger sizes, which is VERY useful, plus free returns and exchanges. Helpful staff at all hours of the day / night also via email.

Date of experience: December 4, 2020
Connecticut
1 review
0 helpful votes
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Never buying here again.
November 25, 2020

The quality of the products was not what it appeared to be. Items very light and cheaply made, sizes were all over the place. Watch out if you order any cute tee shirts that appear in the pictures to be silk screened, they are the ugly old ironed on prints that feel like plastic. The payment for the order came out of my account weeks before the order arrived. There was a reason for that, the order comes directly from China! So returning anything becomes very expensive, because you have to pay shipping and custom charges back to China.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 26, 2020
Nevada
1 review
1 helpful vote
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At first I was really worried about ordering because I was afraid it would be like one of those scam companies that you order online and never know again, but I was pleasantly surprised when my order arrived, the quality was better than expected. It definitely didn't feel like cheap materials and the zippers and straps on my bags (faux fur, satin and velvet) are solid and not like those plastic zippers from garbage companies that break after a few uses. They responded to my emails fairly quickly. Thank you, I will surely buy again.

Date of experience: June 27, 2020
Oregon
1 review
91 helpful votes
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It's ridiculous what terrible quality these items were; and it cost more to ship them back to China for a refund than the value of the products which the Annie Cloth owner is surely fully aware of. They first offer you a 10% refund if you just keep the items, then when I proceeded with the return request they upped it to 25%. But that means they still had to have made a big profit on what I can only imagine is 100s of almost worthless merchandise shipped to trusting Americans.

Date of experience: January 21, 2020
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Overview

Anniecloth has a rating of 3.4 stars from 5,201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anniecloth most frequently mention online boutique, customer service and good quality. Anniecloth ranks 19th among Women's Clothing sites.

service
594
value
338
shipping
340
returns
141
quality
1,545

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52,161 reviews