Total Scam! Once you finally received them, the clothes are junk. Really poor quality. I tried to return everything... spent a fortune sending it back to CHINA only to have it returned 3.5 MONTHS later. The post office and packaging said that the receiver never picked up the returned package so they sent it back to me. The company said there was nothing they could do since they "didn't receive the clothes."... Now I'm stuck with the cost of the clothes and the cost shipping! DO NOT BUY ANNIE CLOTH!
. It's fun! Order a cute dress from Annie Cloth and be prepared to be surprised at what you get. The general shape of the garment is correct (I. E. it is a dress) but the fabric and color are totally different. Look what I got! Customer service is so helpful - they will offer you 15% back if you want to return, then threaten you with expensive shipping and customs fees to mail it back to China! I'm joining 14,000 others (only 200 are verified purchasers) to rate AnnieCloth with 5. Stars so maybe one of you will read this before you order and be spared all of the fun and games.
Buy some sexy and beautiful dresses in this online clothing platform. They make me look beautiful and the compliments I have received are countless. Material stands out from the crowd, thank you, shipping took normal time due to the pandemic.
I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. The staff at this web boutique was very friendly. Sometimes it is better not to read negative reviews!
Product delivered do not match the advertised product at all. It is a scam. To get a refund I have to pay for shipping costs back to China. Beware of items marked "final sale". These you may not even return, no matter the state they were in upon arrival.
I love the designs and sales... great quality, great fit and exchange or money back. Prompt delivery is a definite advantage. Modern styles for all types of bodies, also complement the shape. Simply perfect, thanks! Keep up the good work!
I ordered on 4/28/2020. Today is 6/10/2020 and my order has still not arrived. Don't buy clothes for vacation on here unless it's several months away because it must be on a slow boat from China. Maybe my boat sank?
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I ordered 3 pairs of fingerless gloves in plenty of time to give them as gifts only they never arrived. I complained and they said that it would take 35 days at most to receive my packages. They also sent me a tracking number and a site that I have never heard of. According to that one is still in China and the other two have been in my city for about 2 days, but they still haven't been delivered which makes absolutely no sense. Next Christmas I am going to do better research or just buy locally.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Terrible website. Very hard to navigate. When my package arrived almost 2 months later I was so disappointed. The fabric for all three garments was so cheap that I can't wear any of them in public. My experience - don't order!
Spectacular online store, I have not received more than an excellent service from this website, my order was handled quickly and efficiently. My follow-up questions about discounts were handled equally well. I can't wait to put on my new dress.
I love shopping here, even though it's online. I buy my products on time at home without going out to expose myself to the pandemic. Very good detail, apart from the quality of the clothes I ordered, is that they always notified me where my product was via email.
Fell for their ads. Items are not worth the money. And they are shipped from China. Good luck trying to return items. They won't respond! My item was a pair of leather booties. They must have dyed them just before shipping them. Dye smell was so strong I got nauseous!
Had to put booties back in plastic bag to keep from getting sick!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
At first I thought "Love the styles! Love the color! Everything these days seems so drab... thank you for offering what I have been looking for." But the final product is nowhere close to what the pictures led me to think I'd be getting. The "cotton blend" feels synthetic and overall the clothing looks and feels "cheap". Size wise the tops are much larger than expected.
Love the styles! Love the color! Everything these days seems so drab... thank you for offering what I have been looking for
This would have to be my most visited store and the fact that they accept online payments makes it much more affordable for those tighter budgets. The website is very easy to navigate, there is plenty of variety for all sizes and ages, and I have never purchased anything that is not true to size. Never fails to disappoint with fast delivery! I love receiving emails first to notify me of any newcomers who may have lost. Try it yourself, you will fall in love like me.
First of all it took me almost two months to get my items. I bought two pairs of moccasin type shoes. The shoes I got and the shoes in the picture don't even slightly resemble each other. The construction is so poor that I don't believe they will even be wearable. I thought I had read their reviews they were all five stars but then I noticed they were being left by only non-speaking non-writing English persons. Please save your money they're selling garbage.
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.
It's very easy to browse the online clothing store and find what I want, as well as find out which items are actually in stock. Wide variety of options available, especially for the larger sizes, which is VERY useful, plus free returns and exchanges. Helpful staff at all hours of the day / night also via email.
The quality of the products was not what it appeared to be. Items very light and cheaply made, sizes were all over the place. Watch out if you order any cute tee shirts that appear in the pictures to be silk screened, they are the ugly old ironed on prints that feel like plastic. The payment for the order came out of my account weeks before the order arrived. There was a reason for that, the order comes directly from China! So returning anything becomes very expensive, because you have to pay shipping and custom charges back to China.
At first I was really worried about ordering because I was afraid it would be like one of those scam companies that you order online and never know again, but I was pleasantly surprised when my order arrived, the quality was better than expected. It definitely didn't feel like cheap materials and the zippers and straps on my bags (faux fur, satin and velvet) are solid and not like those plastic zippers from garbage companies that break after a few uses. They responded to my emails fairly quickly. Thank you, I will surely buy again.
It's ridiculous what terrible quality these items were; and it cost more to ship them back to China for a refund than the value of the products which the Annie Cloth owner is surely fully aware of. They first offer you a 10% refund if you just keep the items, then when I proceeded with the return request they upped it to 25%. But that means they still had to have made a big profit on what I can only imagine is 100s of almost worthless merchandise shipped to trusting Americans.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Anniecloth has a rating of 3.4 stars from 5,201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anniecloth most frequently mention online boutique, customer service and good quality. Anniecloth ranks 19th among Women's Clothing sites.
Sorry that you are not satisfied with the item(s).
Could you pls send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.