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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I never had a problem ordering from this site. I always do. But I'm beyond heated when I woke up and I saw my package on the porch and opened it up and there was absolutely nothing in the box.
The exhaust has a nice low rumble while in idle and a nice crackle between 2 to 3 thousand rpm's
Bought these to replace the stock mufflers on my 05 GT. It has some long tube headers on it already so it definitely gave it a more throaty sound and weren't too hard to install. Very satisfied with my purchase!
It was nice being able to put in my car and see just the products available for me and not have to filter through everything! Very nice!
I have ordered multiple multiple things from American muscle and they have all been good for the most part. I ordered blacked out 5.0 badges for my 2020 gt mustang. The first time they gave them to me they gave me 2 lefts instead of a left and a right. I waiting a WEEK and a half for them to mail me new ones just for them to do the same thing. I don't understand how hard it it to put a left and a right badge in a bag and call it a day completely dissatisfied.
Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy
The item I ordered was sold as a PAIR. But upon receipt, I only received ONE item that appeared to be in the manufacturer's original box. Had to go thru an exchange process with AmMuscle to get a partial credit for the missing items.
I would guess dealing with AmMuscle is easy if there are NO PROBLEMS but if you have an issue, it becomes somewhat difficult to deal with AmMuscle.
Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy
Work great, smooth idol and nice throttle response
Just wished shipping was true. I pay extra for the shipping and it take forever to arrive.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
The website is nice and well organized. They have a lot of decent stuff for my new edge mustang. And are pretty good with shipping and customer service so far. The prices are a little high, but bolshevism is showing it's ugly face again, so I'm not surprised. If history teaches anything, we will be so hungry, we will try to eat our mustangs eventually.
Have placed multiple orders over the years and every one gets canceled within minutes all while they still owe me almost $200
Excellent web site fast delivery and great customer service
Fast and easy purchase. Excellent info and video support about product. Can wait for it to come.
Was exactly what they said product was. Installing soon.
Have had nothing but good experience's. Tried one of the other pony parts stores for the same item. Was not satisfied, I will be staying with A. M for all my part and accessory needs.
I recently purchased a new 2021 Mustang GT and of course needed to accessorize it to my liking. American Muscle had everything I wanted at fair prices.
My experience was easy as ordering a soda at a fast food restaurant. I choose the antenna size and paid the fee. In 5 days I had a new antenna!
Good parts good prices. But I need to communicate with their vendors a little better ordered and Aaron take two days later they said it was out of stock call the distributor got it sent to my house quicker than it was on come from American and I threw in an extra discount which made it cheaper only because they threw in the extra discount is why it was cheaper Internet I've got no complaints
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257