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AmericanMuscleReviews 2,362

4.4

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
77
This company responds to reviews on average within 5 days

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34,583 reviews

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Pennsylvania
1 review
0 helpful votes
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Great fit
November 23, 2022

Everything was just as expected. Perfect fit and looks awesome

Date of experience: November 23, 2022
Texas
1 review
0 helpful votes
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Great fast shipping
November 17, 2022

Great fast shipping and quality parts! Will be using American muscle in the future for more mustang parts.

Date of experience: November 17, 2022
Michigan
1 review
0 helpful votes
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Shopping
November 16, 2022

Called and talked to a guy about my car for a few minutes, was super nice and helpful. Over all great customer service and shopping experience!

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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Delivery
November 16, 2022

My order was received unexpectly fast. After mechanic does install can provide completed review of products.

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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2022 Mustang Mods
November 15, 2022

MBRP race cat back exhaust arrived in just two days. Everything else included shipped and delivered very quick. Will order more in the future.

Date of experience: November 15, 2022
Michigan
1 review
0 helpful votes
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Side marker lights
November 14, 2022

Great product easy install.

Fantastic customer service

Date of experience: November 14, 2022
Arizona
1 review
0 helpful votes
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Rotors and pads
November 12, 2022

Orders rotors and pads, received them a day early! Great service and great parts!

Date of experience: November 12, 2022
Florida
1 review
0 helpful votes
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Purchase
November 12, 2022

Purchasing was very easy. Can't wait to receive my products to improve the performance and image of my mustang.

Date of experience: November 12, 2022
Virginia
1 review
0 helpful votes
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Color not a good match
December 12, 2022

Given that the computer screen does not give a good color match I was still surprised how far off the mats I received based on what was shown in an actual 07 Mustang with parchment interior. These mats are nearly brown in color.

Date of experience: November 12, 2022
Georgia
1 review
0 helpful votes
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Great Service
November 12, 2022

Excellent Service! Order came on time and as expected

Date of experience: November 12, 2022
Arkansas
1 review
0 helpful votes
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Great experience
November 11, 2022

Good product and fast shipping. Definitely will order again.

Date of experience: November 11, 2022
Indiana
1 review
0 helpful votes
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Review
November 10, 2022

Very easy to navigate. We will see how the shipment quality is when the parts get to my house

Date of experience: November 10, 2022
Tennessee
1 review
0 helpful votes
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Great and great
November 10, 2022

Arrived quickly and great product would recommend to anyone.

Date of experience: November 10, 2022
Ohio
1 review
0 helpful votes
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On time/seedy and well packed item.
November 10, 2022

I needed caster camber bolts for a unexpected project and it needed done asap and AM made it possible with there fast delivery thank you AM

Date of experience: November 10, 2022
Ohio
1 review
0 helpful votes
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Didn't install them didn't like them. Started to the return them on your website. And found out you are charging me to return them. I'll never order from you again. If your going to have internet company and you want to keep people happy you can't charge for returns. So I have keep this stuff because I am not giving you any more of my money.

Date of experience: November 8, 2022
Texas
1 review
0 helpful votes
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Shipping
November 7, 2022

Got free 2 day shipping and it came in a day great company great parts and reliable

Date of experience: November 7, 2022
Canada
1 review
0 helpful votes
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Good experience
November 7, 2022

Shipping should be a bit less for us living in Canada.

Date of experience: November 7, 2022
Texas
1 review
0 helpful votes
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Quick and easy
November 3, 2022

Got my boss 302 manifold in very quickly in perfect condition, and the rev-x tuner was also perfect highly recommend

Date of experience: November 3, 2022
New York
1 review
0 helpful votes
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I bought a decal for my 2016 challenger for $79.99, the same item is $49.99 on Etsy, I thought it might be the quality so I got it from American Muscles. The product came in on time. Opening the box the decal was there but no instructions. I went on youtube and watched some videos on installation. I was very confident before I get products from Luxe Auto Concepts, they send instructions and all accessories for free. I guess American muscle is not up to their level yet. According to the video, I put the decal, but the decal won't stick to my car. I still have no idea if I put it the right way. So I called American muscles to find out I might have used the wrong side. I asked them if they can send another one but Brady Custer and Nick Whatever are saying that it is my fault and they won't take it back or replace it but I have to buy the 2 sets(Right and Left) again. Which is ridiculous. I am very upset because not all the customers are very talented like Nick and Brady because they made a comment saying that "these days, customers who know English don't need instructions". What is that supposed to mean, since I have an accent, I'm not a customer?. I paid in American dollars regardless of my birth origin. I should have known when it says American Muscles, you are a Bully with Muscles. So i won't buy any products from AMERICAN MUSCLES, in fact, I'm returning the Rear Diffuser I bought and I was going to buy a front splitter. There are other very good companies there who sell the same products.

Date of experience: November 3, 2022
California
1 review
0 helpful votes
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Can't complain
November 2, 2022
Updated review

They have all the parts in stock, less hassle than looking other places to find what you need

Date of experience: November 2, 2022

First time shopping on the site they have feed back...
September 27, 2022
Previous review

First time shopping on the site they have feed back on the products an video on how to install them

Date of experience: September 27, 2022