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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I ordered some smoked rear side markers, smoked third brake light, and smoked front turn signals for 2005 mustang GT. Now, I haven't put them in yet, but the first two items are as advertised as everything else I've ordered from AM has been. The front turn signals on the other hand, don't match the pictures from the website and won't fit my bumper in any way. I'm working on getting a return shipping label as I write this, but I have no reason to think they won't rectify the situation.
Easy to use site, thousands of options, typed in what I was looking for and within 5 minutes had the items in my cart and was checked out in another 5.
Easy install, works as expected. Engines running strong no more bogged idle at random times as well.
Great products, wish they came with installation instructions! But they don't!
Came faster than it actually said, overall 10-10 the part fit my car perfectly
I was easy able to find the right wheel for my vehicle.The process gave me a lot of options and I was looking for a specific wheel. The filter narrows it down and I found it in a few clicks. I always order from them and always will.
Five days after I ordered the Roush axle back muffler kit for my 2011 GT they put it on sale for 70 dollars cheaper, when I called and asked if they could adjust my cost I was told no. Most stores will honor a sale price for at a least a week after your purchase.
Hello Norman,
I apologize that you were told we couldn't price match to the sale price we absolutely can and I went ahead and did price match your order for you. You will receive the 10% difference as a refund back to your original method of payment. Our policy is we will price match up to 7 days from placing the order just like most companies as you stated. If there is anything else we can assist you with please reach out to us.
Thank you,
Allison
I've been debating if I should get long tube headers for a long time. Well i ain't waiting no more.
Thanks Dan, for helping me out.
Great service
Never disappointed with American muscle quality parts, quick delivery, and affordable pricing. I have purchase lots of parts and have yet to be disappointed. Keep up the good work
Shopping was easy arrived quickly. Box was damaged with a hole in the side. It is a gift and I truly hope it's not damaged or missing hardware.
It was veey easy to get a hold of someone to verify I was ordering the right parts and I got them really fast!
I ordered some camber alignment bolts for my 07 mustang gt about a week ago, and I still haven't received them.
Hello Levi,
I located your order for the Camber Bolts looks like these ship directly from the supplier to you therefor causing a delay. They provided us with an Estimated Ship date of on or before the 22nd but that has since past. I have submitted a ticket for you for us to contact the supplier and provide you with updated shipping information. Please keep an eye on your email for information to come and tracking info. We apologize for any inconvenience this delay has caused you.
Thank you,
Allison
Fast delivery. Have not opened yet as they are a Christmas present.
I had trouble with order and Sam helped me. He shared his card that had his phone number.
Any experience I've had so far has been exceptional and quality, no less!
I must get 4 or 5 emails every day! If everyone that has my address did that I wouldn't have time to work!
Trusted service I'm pleased to rely on, looking forward on future purchases to keep my ride in optimal shape and good looks
Ordered a tune from the website and It came in very quickly, I followed the directions sent in the email and reached out to the company to get my custom tune and I got it in two days. Very good customer service and efficiency!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Johnwesley,
I located your order for the Turn Signal Lights and see that the return is being processed at this time with our vendor directly, please keep an eye on your email for further communication regarding your return, and receiving your label.
Thank you,
Allison