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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Cai was shipped very quick received it in 3 days also part was exactly what they said!
I've bought a bunch of stuff from these guys and I've never been disappointed
My experience was ridiculous! I've received no tracking information no communication, I have emailed three times I don't know where my product is when I'm getting it or anything I will not do business with them again because of this
Not too dull but definitely not leveled out before they're sent spent a while making them line up properly but that's okay I like them they look sleek
I have always been happy with my orders from American Muscle. Good quality and fit. The prices are acceptable (they have to make money) and the quality has been great. Shipping has always been quick and well packaged. No complaints here.
So far seems to be ok. Haven't received product yet
Two holes needed to be filled. Side by side. This piece definitely filled them and then some. Little pricey to fill these holes. But definitely worth it.
I got the product but fed ex took a while to get it here but got the package
I received my order in good time and was happy with the quality
Fit perfectly! Easy to do with at least 2 people minimum. Sounds great! Love the deep throaty sound!
I would give a zero if I could. I ordered a gift card for Christmas (order placed on 12/8) and never received it. Contacted customer service to cancel as the gift card would not arrive in time for Christmas and the agent refunded me the $3.98 shipping and ordered another card. I contacted service again when I did not receive the second gift card and again asked for it to be cancelled. Agent said they did, no credit issued. Contact service again for a refund and was told it would be issued in 3-5 days. I received an email confirming I would get a refund. 8 days later I emailed and am told that another card was sent and no refund will be issued. I have contacted service 4x and am beyond disappointed as this was a Christmas gift that was never received. Buyer beware
I spoke with Jordan C., who ensured I was purchasing the correct parts for my Mustang. We even talked about his Mustang that he moded! It makes for a great experience when you're speaking to someone that knows cars when buying car parts!
Fits perfect and just as described. Not too difficult to install and really improved its appearance!
Excellent in describing the parts. Good search platform..
I ordered a part and paid for two day shipping. It took one week to get the part and when I did a live chat on the website and asked for maybe a partial refund of my shipping expenses I was told no. This was my first time using your Business and I find that disturbing. They could've literally given me a five or $10 refund for my shipping expenses, but I just got a flat out no. I didn't pay for one week shipping. I paid for two day shipping.
James,
I have sent a follow up regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly
Ordered CDCstyling light bar for my mustang. Did not have product. Refunded my money. Ordered MMD styling bar and it fits and looks like $#*!. $700 CAD for this piece of trash
Good other than missing the keys and ignition tumble
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jonna,
I sent a follow up on regarding your review, at your earliest convenience please respond to me and I look forward to assisting you.
Thank you
Kelly