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AmericanMuscleReviews 9,104

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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Nevada
1 review
0 helpful votes
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Shipping Cost should be equal to direct competitors
September 4, 2022
Updated review

Why do I have to pay for shipping on items under $75? Summit Racing doesn't make you pay for shipping on parts that cost $50 or more. If they had this part I would have purchased it from them because the shipping would have been free. The item I purchased from American Muscle cost me $62 and then I had to pay for the shipping. However, I am pleased with the product and how it looks on my Mustang. Just a friendly thought AM.

Date of experience: September 4, 2022

Why do I have to pay for shipping on items over $50?
August 28, 2022
Previous review

Why do I have to pay for shipping on items over $50? Summit Racing doesn't, if they had this part I would have purchased it from them and shipping would have been free. Just a friendly thought.

Date of experience: August 28, 2022
Wisconsin
1 review
0 helpful votes
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Shifting Gears
September 4, 2022

I wanted a new shifter for my Camaro SS and yes I could have gotten it from Amazon but I love the service here and they priced matched without hesitation. The service is important to me and American Muscle is top match.

Date of experience: September 4, 2022
Texas
1 review
0 helpful votes
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Its a little complicated
September 4, 2022

I dont know whos at fault, but ima leave a 5 star anyway because this is a good company. But when i ordered the bama tuner, they gave me a rubber shock boot instead of the obd2 cable it was supposes to come with. I dont know how on earth anybody could make that ridiculous mistake unless it was processed through a machine. Anyway I hope I get my replacement or the 5 star should be a 2 star.

Date of experience: September 4, 2022
Maryland
1 review
0 helpful votes
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Happy purchase
September 3, 2022

Very quick receive of parts and good quality and price

Date of experience: September 3, 2022
Illinois
1 review
0 helpful votes
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Best car part/mod website out
September 3, 2022

This is the best place to look at anything you would be needing for your car.

Date of experience: September 3, 2022
California
1 review
0 helpful votes
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Good Delivery
September 3, 2022

Delivered on time, packaging was good, came with all items. Overall, good experience!

Date of experience: September 3, 2022
Delaware
1 review
0 helpful votes
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Great product and delivery
September 3, 2022

The replacement antenna I ordered was exactly what I needed. The order process was easy and delivery was quick.

Date of experience: September 3, 2022
Texas
1 review
0 helpful votes
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1st order with AM
September 3, 2022

Overall shopping was good. I like that they help to purchase right parts for your vehicle. Easy shopping and checkout experience.

Date of experience: September 3, 2022
Colorado
1 review
0 helpful votes
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14Stang
September 3, 2022

So far great! Love the sound, minor tweaking on hangers. The beginning of an investment with American Muscle

Date of experience: September 3, 2022
Pennsylvania
1 review
0 helpful votes
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Wrong parts to complete job
October 2, 2022

Rubber grommet that goes in fender is larger than the bolt provided would not fit also the breather hose is the wrong size going into my car but the right size going into the tube had to call customer service to have other parts shipped

Date of experience: September 2, 2022
Wisconsin
1 review
0 helpful votes
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Excellent Service!
September 2, 2022

Great service and good products, no hassle returns, professional product advisors!

Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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REAR SPOILER WING
September 2, 2022

Always an easy and pleasant experience placing an on line order.

Date of experience: September 2, 2022
Louisiana
1 review
0 helpful votes
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Foxxy
September 2, 2022

Finally glad to be ordering from y'all just ready to finish building the car

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Awesome customer service.!
September 2, 2022

Other than shipping with the perpetually underwhelming Fedex it was awesome. Once Fedex shipped my package to BFE and back for absolutely no reason ( causing it to be delayed) I called AM customer service and they jumped right in and helped solve the problem.

Date of experience: September 2, 2022
Virginia
1 review
0 helpful votes
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Great product
September 1, 2022

Overall great product but i has a slight problem getting the fuel hose over as it was an extremely tight fit.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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N/A
September 1, 2022

It was quick and easy to get my order through especially when it was low on stock the same day.

Date of experience: September 1, 2022
Wisconsin
1 review
0 helpful votes
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I ordered four wheels for my car and three were sent to me. After reaching out to customer service, they confirmed one wheel was missed (how does that happen?) and sent another. When the fourth wheel showed up a few days later, it was in a plain-label box with just paper inside. Surprisingly, the wheel showed no signs of damage from transit, but one edge of the rim had clearly been dropped on concrete and the dent/scratch was covered in permanent marker -- it looked as if I was sold someone else's return -- completely unacceptable. When I informed customer service I received a damaged wheel, they offered me $45 off to keep it, essentially suggesting the heavily damaged wheel was worth $150? Not to me it wasn't. I elected to send the wheel back. Several days later they sent a replacement which was fine. In the process of all of this, I made two trips to FedEx (40min round trip), missed my tire mounting appointment, and had to bail on a car meet. Needless to say it was not a great experience.

Date of experience: August 31, 2022
North Carolina
1 review
0 helpful votes
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Cool
August 31, 2022

I really like the piece it really does make the car sound really nice. It sounds way more aggressive and gives it a lil kick to the wheel when I push it

Date of experience: August 31, 2022
Rhode Island
1 review
0 helpful votes
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Cold air intake filter
August 31, 2022

Well worth it. I have felt and heard a big change since installation.

Date of experience: August 31, 2022
Oklahoma
1 review
0 helpful votes
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Console Cover
August 31, 2022

Ordered the console cover for my 2017 Mustang GT since the leather had started to crack. The cover fits good and looks good. I received my super quick and was exactly as described.

Date of experience: August 31, 2022