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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Why do I have to pay for shipping on items under $75? Summit Racing doesn't make you pay for shipping on parts that cost $50 or more. If they had this part I would have purchased it from them because the shipping would have been free. The item I purchased from American Muscle cost me $62 and then I had to pay for the shipping. However, I am pleased with the product and how it looks on my Mustang. Just a friendly thought AM.
Why do I have to pay for shipping on items over $50? Summit Racing doesn't, if they had this part I would have purchased it from them and shipping would have been free. Just a friendly thought.
I wanted a new shifter for my Camaro SS and yes I could have gotten it from Amazon but I love the service here and they priced matched without hesitation. The service is important to me and American Muscle is top match.
I dont know whos at fault, but ima leave a 5 star anyway because this is a good company. But when i ordered the bama tuner, they gave me a rubber shock boot instead of the obd2 cable it was supposes to come with. I dont know how on earth anybody could make that ridiculous mistake unless it was processed through a machine. Anyway I hope I get my replacement or the 5 star should be a 2 star.
This is the best place to look at anything you would be needing for your car.
Delivered on time, packaging was good, came with all items. Overall, good experience!
The replacement antenna I ordered was exactly what I needed. The order process was easy and delivery was quick.
Overall shopping was good. I like that they help to purchase right parts for your vehicle. Easy shopping and checkout experience.
Rubber grommet that goes in fender is larger than the bolt provided would not fit also the breather hose is the wrong size going into my car but the right size going into the tube had to call customer service to have other parts shipped
Great service and good products, no hassle returns, professional product advisors!
Always an easy and pleasant experience placing an on line order.
Other than shipping with the perpetually underwhelming Fedex it was awesome. Once Fedex shipped my package to BFE and back for absolutely no reason ( causing it to be delayed) I called AM customer service and they jumped right in and helped solve the problem.
Overall great product but i has a slight problem getting the fuel hose over as it was an extremely tight fit.
I ordered four wheels for my car and three were sent to me. After reaching out to customer service, they confirmed one wheel was missed (how does that happen?) and sent another. When the fourth wheel showed up a few days later, it was in a plain-label box with just paper inside. Surprisingly, the wheel showed no signs of damage from transit, but one edge of the rim had clearly been dropped on concrete and the dent/scratch was covered in permanent marker -- it looked as if I was sold someone else's return -- completely unacceptable. When I informed customer service I received a damaged wheel, they offered me $45 off to keep it, essentially suggesting the heavily damaged wheel was worth $150? Not to me it wasn't. I elected to send the wheel back. Several days later they sent a replacement which was fine. In the process of all of this, I made two trips to FedEx (40min round trip), missed my tire mounting appointment, and had to bail on a car meet. Needless to say it was not a great experience.
I really like the piece it really does make the car sound really nice. It sounds way more aggressive and gives it a lil kick to the wheel when I push it
Well worth it. I have felt and heard a big change since installation.
Ordered the console cover for my 2017 Mustang GT since the leather had started to crack. The cover fits good and looks good. I received my super quick and was exactly as described.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.