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AmericanMuscleReviews 9,104

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Received damaged part
October 7, 2022

I opened up the package and everything was wrapped up very very well, parts were apart from each other but the pinon ring has a hole in the top end that looks like someone took a hammer and a hole marker and just whammed it in, and like I said there is a hole in the pinon, worried things can enter

Date of experience: September 7, 2022
Oregon
1 review
0 helpful votes
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Good
September 7, 2022

Package was in good condition and arrived sooner then expected.

Date of experience: September 7, 2022
Florida
1 review
0 helpful votes
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Delayed delivery.
October 7, 2022

The order was great. My product showed up undamaged. However it was delayed 1 day by FedEx. I paid extra to have it delivered on a certain day and it got here a day later. Of course FedEx says they can't guarantee the delivery date but they will sure take your money and tell you it will be delivered on a certain day. Just to say we'll we don't guarantee anything.

Date of experience: September 7, 2022
District of Columbia
1 review
0 helpful votes
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Fast shipping! Positive experience!
September 7, 2022

The order arrived faster than originally anticipated!

Date of experience: September 7, 2022
New York
1 review
0 helpful votes
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Love the Roush sound!
September 7, 2022

Easy getting the Roush axle back on, the stocks were a little different. Had to remove the bracket, whose bolts are a little difficult to get to, to remove muffler. They would not clear the pipe after removing bell clamp, could not slide forward to get out of the hangers. Put the brackets on the Roush first, then bolted back up. Roush fit great and sound great!

Date of experience: September 7, 2022
Kentucky
1 review
0 helpful votes
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Hurst shifter handle and knob
September 7, 2022

Easy checkout delivered on time good quality part fits nicely and looks great

Date of experience: September 7, 2022
Georgia
1 review
0 helpful votes
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Great experience
September 7, 2022

AM delivered my order as promised. Great product and customer service throughout the entire process. Would highly recommend using AM and I will be using them in the future.

Date of experience: September 7, 2022
Texas
1 review
0 helpful votes
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That was fast
September 6, 2022

It came a lot faster than expected which is very convenient

Date of experience: September 6, 2022
South Carolina
1 review
0 helpful votes
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Simple
September 6, 2022

Right part. Had it installed before FedEx made it around the block

Date of experience: September 6, 2022
Massachusetts
1 review
0 helpful votes
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Good
September 6, 2022

It was good got my package on time and good customer service thank you

Date of experience: September 6, 2022
Canada
1 review
0 helpful votes
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Too many follow up emails
October 6, 2022

Immediately after ordering and checking out as a guest you guys started plugging my inbox. We wont be back

Date of experience: September 6, 2022
Puerto Rico
1 review
0 helpful votes
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Great
September 6, 2022

Low cost, fast delivery and perfect fit on my Challenger 2021.

Date of experience: September 6, 2022
New York
1 review
0 helpful votes
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My Experience
September 6, 2022

Great company to work with. Fast service. Item arrived well packaged

Date of experience: September 6, 2022
South Carolina
1 review
0 helpful votes
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3 day shipping
October 6, 2022

Messed up will not buy again need to get a better delivery

Date of experience: September 6, 2022
Ohio
1 review
0 helpful votes
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American muscle
September 5, 2022

Fast an easy to use, will always turn to American muscle to get all my car needs.

Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
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Product
October 5, 2022

I ordered louvers, the boxing came open. When I tried installing my louvers, the screws that came in it, would get threaded very easily, making it hard not to mess up. If you screw the nuts at an angle, the screw would mess up causing this product not to last a very long time. The screws were very cheap.

Date of experience: September 5, 2022
South Carolina
1 review
0 helpful votes
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Awesome service
September 5, 2022

Arrived on time parts was in good shape and all fit the car like theh was suppose to

Date of experience: September 5, 2022
Pennsylvania
1 review
0 helpful votes
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Great as always.
September 5, 2022

Easy ordering, accurate tracking, delivered two days earlier then original estimate. And arrived with no damage. The clutch was in the car later that day and is working great.

Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
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I have not actually ordered from AM and I will state for good reason. I have spent almost $11K under the hood of my Challenger and in doing research AM is at times 30% more expensive than other vendors. With prices like that the employees must be living it up, or the CEO's have to pay for build after build.

Date of experience: September 5, 2022
Illinois
1 review
0 helpful votes
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2006 Mustang BBK Filter
September 5, 2022

Very pleasant purchase experience! These guys ship fast! Received the right part to complete my repairs, my Stang breathes deep and easy thanks to you guys at AM!

Date of experience: September 5, 2022