On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Notified me as soon as the item was available. Just in time to make a bday great.
They fit awesome. They also travelled a long way to get here really quick.
The part arrived on the day. Took no time at all to install. As advertised.My hands were too big so my wife installed it.
Very poor quality gaps very hard to adjust, plastic vents for the fenders are warped, and they wont sell them separately, only with the fender..., make sure to check every little part, because if your project will take longer then 30 days they won't help, even if you willing to pay for the defective part, the only option is to buy the entire package... in my case it's $829.98, but the only thing I need is little plastic vent...
Shipped the same day I bought and three days later it was at my door step. Perfect and fast delivery!
The install was pretty simple just wish the instructions were more detailed, they gave wire colors but in my specific vehicle I had the more than one wire in each side that was the same color so I had to figure out which wires were which, but overall a nice product
Fast delivery and came with everything in the box.
Always great service, fast and complete just as described
Came in fast and as described would recommend American muscle
I've wanted this part for a long time. The exchange rate from US to Canadian plus the $50 shipping cost was just too much.
When I learned that my sister-in-law who lives in the US was coming to Canada over the US Thanksgiving weekend I had the part shipped to her and she will bring it when she comes to visit. I look forward to receiving the parcel and putting the part on my car.
Great selection and easy to use site now all I need is a BLOWER for my 99 SVT COBRA! It really doesn't need it, I just want one! It's the 4.6 32 valve engine and was rebuilt with all the good stuff!
Items for detailing window with louvers & wind guards on my 2013 Dodge Challenger, arrived timely and as described. A+ Transaction, Buy Here-No Fear! Phil of Burrillville, RI
Good wait time but since i ordered an item that was an opened packaged the hardware was all over the box and some slipped out the packaging
Everything I've order from American muscle has come in great condition and hasn't had any flaws. Will recommend them to anyone.
Quick and simple, reasonable price, easy to use the site
It was delivered in time everything was intact, all the parts was good nothing was broke or anything
Sorry to say I had a horrible experience with this air intake system it says it fits a 2022 Challenger but it didn't fit my 2022 Challenger one of the airlines is on the wrong side of the intake and I was told by tech support remove it from the vehicle and send it back I was working on it for a few hours very upset had to send back the unit to American Muscle or wherever you are manufacturers
AM is my go to for parts for my Stang, they have everything I want/need, save for a few things but if I can't find what I want, they still have other options that work perfectly
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.