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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Thank you for the over-the-top customer service! Decided to keep the tires but when I asked about returning, the service was GREAT! Highly recommend this company and will be a return customer. Thanks!
Haven't installed yet but quick delivery was appreciated
I recently ordered these new complete shocks and spring set for my 2014 Ford Mustang GT because my old ones were going out whenever I hear a whine like sound as I turn the steering wheel. It's good thing that these shocks come complete with the springs already on and ready to be installed.
Everything was A-1! The products and service are great My only beef is me being Canadian I have to pay an additional 30 to 35 percent exchange rate on the dollar. So say I buy a 100 dollar product it cost me 135 dollars plus shipping. It sucks big time!
Best decision i could have made. Thankyou for the fast shipping. Super happy with the product.
Great and easy experience would order from from here again was hesitant at first cause of some reviews but turned out to be great.
Everything i ordered was here in 3 days. And no problems with any off them items.
Customer service was very knowledgeable and verified and help process my purchase. The service was great.
The louvers I ordered are nice.The adhesion promoter was empty
Dried up. Glad you sent extra fasteners. Had to place on bottom of louvers were they were warped. They look good.ty
Good products. A popular passion ed company thats supports mustangs.
Super easy and so many options! I have shopped here many times and have never been disappointed!
Shipped very fast, arrived in fine condition, only with a smudge on the bottom right, but it can easily be cleaned off
Item was as described. Also very happy with the product easy to install and will shop here again!
Great Place to shop, they got it all, and they ship it right out the door, fast!
Very satisfying easy ordering definitely will order more at another time
Shipped quickly and packaged well. Great overall service!
This is our second purchase from AmericanMuscle. I had a question, which customer service answered no problem. Both purchases were received really fast.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.