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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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The purchase workflow was buggy. When I input my Postal Code (I live in Canada, if that matters) the City field was cleared out.
Also the shipping was estimated at $40 for $50 worth of goods, which is a lot. When I finally got to the final purchase screen, the shipping was set to $18, which is much more reasonable. But after I submitted the purchase, the following screen showed $40 shopping again. I'm not 100% sure I would have made the purchase if it was actually $40.
Also the receipt I received in my email made no mention of shipping costs.
Very much enjoy the personal touch with customer service as well as the price match offer.
Great price and even had a discount code for my order
Ordered a part from AM, it was delivered the day they said it would be. Everything is great except the fitment of the product l, but that's not their fault.
You guys have great service and get the orders out and to us in a great amount of time I just love my parts I got from you made my Mustang so much better so far
Great website and selection. Item arrived in perfect condition.
Always easy to deal with. Good help. Great prices,, quick shipping.
Wonderful company! Excellent customer service. Excellent products!
I had purchased a part on Feb 15 though about it and figured it would not fit my vehicle I got in touch with with chat representative Dolores Sapico the very next day the 16 asking to cancel my order she stated that she would send me a email as soon as the order was cancelled the item did not get shipped till the 21st so american muscle had 5 days to cancel my order and did nothing now I have the right part that I bought from anderson motor sports and the parts that are wrong and have to figure out how to send it back and pay for the return shipping I asked Dolores Sapico why did my cancelations did not go through and was just ignored.
Very good I give this website five 5 stars they carry the best parts I love it
Shifter it's great, only the reverse it's that it takes a bit to get in but the the shift they're so damn good
The shopping experience was good. The only downfall of it was the amount of pop up saying get a free catalog, when I've already given my cars info multiple time for the same pop up
The antislpash cover fits perfect on my car. It was very easy to do it myself.
It was easy to navigate the website, and the part I ordered showed up on time with no damage.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members