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AmericanMuscleReviews 9,130

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Great shopping experience
March 2, 2023

I have been a customer of American Muscle for a couple of years now and I have never had a problem with any of my packages! There delivery times have always exceeded my expectations and most of the time they have what I need in stock; I will continue to use AM for all my aftermarket mustang needs!

Date of experience: March 2, 2023
Washington
1 review
0 helpful votes
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I ordered a spoiler from another company, got delayed multiple times for three months.

THEN I ORDERED FROM AMERICAN MUSSLE
It came in 5 days, amazing product with clear directions. I love this company and have ordered many times. The one this is I feel the bolts could have been better quality, I ended up picking some different ones up from my local hardware store for $2 total and they worked a lot better.

Date of experience: March 2, 2023
Arizona
1 review
0 helpful votes
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Shopping with American Muscle
March 2, 2023

I have order a few items from American Muscle, they come usually in three days and they have all fit my car perfectly, if you are looking to Mod your ride I would highly recommend American Muscle.

Date of experience: March 2, 2023
Virginia
1 review
0 helpful votes
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Excellent
March 2, 2023

Fast shipping and overall excellent experience! Thank you

Date of experience: March 2, 2023
Wisconsin
1 review
0 helpful votes
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Mopar Man
March 2, 2023

I had a problem of ordering my supercharger online myself I contacted a lady at American muscle she walked me through it step-by-step did a wonderful job thank you very much

Date of experience: March 2, 2023
South Carolina
1 review
0 helpful votes
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FedEx shipped it to the wrong house but thankfully it was just to my neighbors house and I got it from them then same day

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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Nice product and looks so much better
If your looking for something to cover up that ugly yellow dipstick... this looks great

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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Out of stock
March 2, 2023

I thought " out of stock" means a long wait for order filled. I signed up to be notified when part is available. Restock did not take long and notification of restock was in a timely manner. Shipping was timely also.

Date of experience: March 2, 2023
Texas
1 review
0 helpful votes
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Wrong item
March 31, 2023

I received the incorrect item i had ordered, after sending my order back, it took 6 more days for me to receive the correct item.

Date of experience: March 1, 2023
Tennessee
1 review
0 helpful votes
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Spoiler
March 1, 2023

Shipped on time and arrived on time, always good service

Date of experience: March 1, 2023
Texas
1 review
0 helpful votes
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They always come through. Always comes in a timely manner.

Date of experience: March 1, 2023
Wisconsin
1 review
0 helpful votes
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Shopping experience went great however I am not entirely happy with the product.

Date of experience: March 1, 2023
Missouri
1 review
0 helpful votes
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Impeccable service
March 1, 2023

I received the product that I ordered on the day that they said it would arrive.

Date of experience: March 1, 2023
Texas
1 review
0 helpful votes
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I'm not sure…
March 31, 2023

I order a strut and shock assembly and it got lost in transit in FedEx. So I didn't have to wait weeks I bought one strut/ shock. Now I have to wait on some investigation to even get my money back or store credit. When obviously it never arrived to me it shows lost in transit. And my car has been sitting at a shop for a week with 3 shocks on. I have to pay daily for it sitting there. Hopefully this one shock arrives soon.

Date of experience: March 1, 2023
Georgia
1 review
0 helpful votes
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Easy
March 1, 2023

Process was very simple, site always easy to navigate

Date of experience: March 1, 2023
Florida
1 review
0 helpful votes
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Nice
March 1, 2023

Thanks fast delivery and shipping notifications delivered safely

Date of experience: March 1, 2023
Texas
1 review
0 helpful votes
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Website gives false info
March 31, 2023

Ordered some parts and it said if I paid for expedited shipping, they would arrive Thursday. Well now my tracking shows Saturday and it will be too late for my appointment. When I try to do a cancel because they haven't even shipped, I'm told that it's not possible. So I paid for something that won't arrive when they said and I can't get a refund. Stay away.

Date of experience: March 1, 2023
California
1 review
0 helpful votes
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Easy install
March 1, 2023

Didn't fight to get them on and they practically fell into place. Smooth ride and clean look to them.

Date of experience: March 1, 2023
North Carolina
1 review
0 helpful votes
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Satisfied
March 1, 2023

The order process was flawless, and the item came sooner than I anticipated

Date of experience: March 1, 2023
Minnesota
1 review
0 helpful votes
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Better brakes
March 1, 2023
Updated review

Super fast shipping, great price on power stop brakes

Date of experience: March 1, 2023

Very easy to use
June 15, 2022
Previous review

Very easy to use

Date of experience: June 15, 2022