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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I have been a customer of American Muscle for a couple of years now and I have never had a problem with any of my packages! There delivery times have always exceeded my expectations and most of the time they have what I need in stock; I will continue to use AM for all my aftermarket mustang needs!
I ordered a spoiler from another company, got delayed multiple times for three months.
THEN I ORDERED FROM AMERICAN MUSSLE
It came in 5 days, amazing product with clear directions. I love this company and have ordered many times. The one this is I feel the bolts could have been better quality, I ended up picking some different ones up from my local hardware store for $2 total and they worked a lot better.
I have order a few items from American Muscle, they come usually in three days and they have all fit my car perfectly, if you are looking to Mod your ride I would highly recommend American Muscle.
I had a problem of ordering my supercharger online myself I contacted a lady at American muscle she walked me through it step-by-step did a wonderful job thank you very much
FedEx shipped it to the wrong house but thankfully it was just to my neighbors house and I got it from them then same day
Nice product and looks so much better
If your looking for something to cover up that ugly yellow dipstick... this looks great
I thought " out of stock" means a long wait for order filled. I signed up to be notified when part is available. Restock did not take long and notification of restock was in a timely manner. Shipping was timely also.
I received the incorrect item i had ordered, after sending my order back, it took 6 more days for me to receive the correct item.
Shipped on time and arrived on time, always good service
They always come through. Always comes in a timely manner.
Shopping experience went great however I am not entirely happy with the product.
I received the product that I ordered on the day that they said it would arrive.
I order a strut and shock assembly and it got lost in transit in FedEx. So I didn't have to wait weeks I bought one strut/ shock. Now I have to wait on some investigation to even get my money back or store credit. When obviously it never arrived to me it shows lost in transit. And my car has been sitting at a shop for a week with 3 shocks on. I have to pay daily for it sitting there. Hopefully this one shock arrives soon.
Thanks fast delivery and shipping notifications delivered safely
Ordered some parts and it said if I paid for expedited shipping, they would arrive Thursday. Well now my tracking shows Saturday and it will be too late for my appointment. When I try to do a cancel because they haven't even shipped, I'm told that it's not possible. So I paid for something that won't arrive when they said and I can't get a refund. Stay away.
Didn't fight to get them on and they practically fell into place. Smooth ride and clean look to them.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.