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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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It was great, pretty much straight forward. Found what I was looking for. Couldn't be happier.
My experience went well no issues or concerns I found what I wanted a little pricey but good quality.
Called the service desk for confirmation of my order and they quickly responded and delivered one day earlier then expected.
Great website good put order wrong part i order front roters but got the back ones
I was looking for the same wheels I have on my car being as I only need to replace 2. Found them quickly and my order was shipped the same day!
Great customer service with awesome prices Had a question and the online chat agent was able to answer my questions and make sure I purchased the correct product, with included shipping prices.
Placed order on Wed. Arrived Sat. Product fits as expected. Very satisfied.
I added a new payment method and charged that. You guys charged both of my payment methods and it took a week to get my 741$ back.
Had a few questions. They were Answered quickly. Order came very fast.
The axle kit arrived right on scheduled 2 day delivery! The package protected the axles. All parts were included. The only downside was the bag with the bearings, seals and lug studs is made of recycled material filled with shredded material in between layers. I cut the middle of the bag and the shredded material got in the bag and on the bearings. I recommend carefully and completely cutting off the very end of the bag. To remove the tone ring from the old axles I had to soak the tone rings in PB Blaster for 30 minutes then used a torch and a prybar to remove them. Press in the lug studs before installing the tone ring.
Product arrived on time and installation was easy. Thank you America muscle
These will not clear the stock 06 torque thrust style wheels. They rub not only the face of the cover but also they rub the stick on wheel weights. Wish i wouldve known before wasting the money. Hope this helps someone else.
Placed my order for 4 wheels and tires o Wednesday and received them on Friday. Very pleased. Quality appears to be quite good.
I'm just wondering why there are no instructions for the new TPMS sensor.
Would recommend anyone to buy any type of products from American muscle!
Overall customer service is pretty good. Although, I had several issues with pricing and trying to check out at the correct price of the items I was purchasing. I still have issues as far as the pricing goes, as I will probably have to be reimbursed. But I just wanted my item already. I understand that website glitches happen, so that does not impact how good their customer service is. But if I don't receive the proper adjustments for my purchase, this might be a whole other type of review in the future. But as for now I shall keep purchasing from them.
Fast shipping and good quality product, installation is finished in minutes
Somehow the removable ashtray for the 99 mustang got broke. Ford said good luck but American Muscle Mustang web site came thru.
Cracked and honestly just ugly. I hate it and I'm sending it back cause this is unacceptable.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.