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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Delivered on time. Easy to unpack and follow instructions. Cover fit without any alterations.
Did not have information on warranty for part that i wanted to buy
Had to contact customer service once and had very good support for what I was asking
My ordering experience was great. The website description of my item left me with no questions. Also it was shipped same day free.
Ordered new mods for my mustang and they came sooner than expected and they look super good
Ordered a pair of oem headers for my 1999 3.8 mustang, both were in perfect condition. Definitely ordering more parts from here in the future.
So, I ordered headlight bulbs and an emblem along with headlights and a headlight assembly. The headlight assembly and headlights all came at one time. However, I was still missing the bulbs and emblem. So I go through the email that they send, and then go into the website, and track my order and it says all 3 packages were delivered (only 2 were.) So I proceeded to call FedEx and inform them they forgot one of my packages. However, I go back through my email and it says USPS on my lights and emblem, not FedEx (in my email, not the AM website.) So I go through the tracking number through the email and it's the correct one for tracking. I don't know if it's American muscle, or if it's usps and how it does its stuff. But it's just something I experienced this purchase.
I needed new tires and was looking for good discount code and Ashley.C helped me get the best discount possible. American Muscle will always be my go to source for car parts.
Received the items and the quality was as expected. Fast delivery as well.
Everything arrived on time and in good condition. AM made the purchase easy. The Airaid CAI came with good step by step instructions. Easy install and great performance afterwards.
Love the service super fast shipping. Found the parts I needed. And I will keep checking and buying when I need parts again. Thanks for your services.
Fast shipping and delivery. Good product...fast shipping and delivery. Good product...
I need a couple more fasteners and instructions!
I want to install but I cant
Super fast shipping and very reasonably priced for the product I bought.
I ordered the Borla touring mufflers on Sunday and they arrived by Thursday, packing was solid and the materials are all in perfect condition.
I ordered my exhaust on Thursday and received it by Monday in a timely manner. I couldn't be more pleased with the product.
I ordered jack rails and I was sent a panard bar for the wrong year and I have ordered a lot of stuff for my 2017 gt
I am so sorry to hear that you recieved an incorrect item.
I see that you have contacted our customer service.
If you have any questions-
Please let me know.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I have left you a voicemail.
If you have any questions-
Please let me know.
Amy
EXT 1257