On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always had a great experience with American muscle they have what you want and need good customer service
Delivered safe and on time. They handled the package very carefully!
Reliable! What you expect is what you get. No regrets at all!
Paid extra to have product delivered and it was late by a day. Won't pay extra anymore for quicker deliveries.
Solid website……………………………,.,,.,.,,,…,,,,,,,,,,,,,.,,,
Fabulous service, fast delivery, with economical price! No complaints🔥
Very responsive and love the reviews of the customers and photos
Great store to buy parts awesome sales support good prices! Five stars FIVE!
Very good each time I order from them I'm very pleased and we're always order from them
The part that I order (*******) I did not receive that part it was a different part but a made the part work it was a difference in the price.
Headlights were good and installed easy just like originals
Bought a pair a louvers and there set in place and need some rain guards and feel your company was awesome in getting things to customers quickly.
Seeing this item seems pretty easy to install and like the video that shows how to do it makes buying an item more confident.
American Muscle offers plenty of options ranging from prices and preferences.
Easy website to manage great prices good service will shop here again
Wjsjsjnsnsjzjzkzjzkzkzkzkkzkkkzkzkzkzkzkzkzkzkzlzkzkzkz
Order the product, it said it would arrive in April, it got delayed each month after another for 6 months
I'm not sponsored by these guys or anything like that but I always got my mustang parts from them for multiple reasons, like shipping is quick, the product is great and its described as what they tell you. What made me a solid customer was when I left a good review a while back about how great their products are and wished I got a free hat. They actually sent me a care package with some goodies and got a hat. Now that is AMAZING customer service and shows they care about their returning loyal customers if you ask me. Now.don't go buy a Keychain and expect free stuff lol, it doesn't work that way lol. I've been a customer with them for the last 15+ years and they were always my store to go to for all of my mustangs.
The deliver quickly and the quality of the parts are always pass my expectations, the YouTube videos that explain the part that you are about to buy are a huge help, they let you know what to expect.
My shop has spent thousands of dollars with AM and we're never disappointed.
Very good bought parts for my 95 mustang now buying parts for my 2000 corvette
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.