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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I have not installed the headers yet. The manufacturer did not package the mounting hardware well and the bolts were all over the box when I received it. After counting I am missing one header bolt. I placed a message with AM and they responded that the manufacturer will not mail out the one bolt as needed and source it locally. I was told that I can get reimbursed $15 if I can get the bolt myself. This is appreciated but I an still looking for a header bolt with the right specs.
Arrived on time and in a decent condition I looked at the welds, the welds are good
It was easy and seamless to purchase. The part works extremely well.
Great tires for the daily. Drove cross country and 400 miles a week to work for the past 6 months they lasted almost 3 years
HabĂa una abrazadera mal pero nada importante todo llego bien solo la caja un poco maltratada
Great product and price fast shipping this was my first purchase myself. But my car came with stuff from here.
Great sales price and easy application. Arrived on time with current updates.
Was a pleasure great prices thanks the service was very pleasant and the customer service is very professional I'm glad I chosse American muscle over cj pony parts thanks
Fast delivery easy process for payment. N/a.n/an/an/n/a.n/a.n/a.
This was a good experience it will make me think what I thought was a torque converter shutter was a drop of a four cylinders hopefully it fixes my issue
This is an Xmas gift so I can't provide an experience until an attempt to install it is completed
Easy to find products, ships fast, customer service is top quality for help or returned.
The shopping cart can log you out and it can be annoying.
Great website easy layout great support
Outstanding product, great quality. The product flushes well with the mustang 2020 and very easy to install.
Placed an order that apparently got lost. After calling to see where it was they didn't know. But you have to wait three additional days after speaking with someone about a lost order before they will reissue a new order. Was rather unhappy about that.
Simple, easy to order. Quick delivery. Good follow up. Well informed from the time the order was placed.
When I placed my order on a Wednesday, it said it would arrive on that Saturday, I checked the tracking info on Friday and it said it wasn't coming til the following Monday.
Thank you this was the best and was so wonderful and I would shop here again and y'all were amazing and thank you so Mach and yall were good so thank you so much.
I love how the website is set up. The deals are great, and all the extra info about each product is awesome. I'd like to see a drop down menu for open box products where it shows the actual open box products and prices with a link to the new product. I love the sight and I recommend all of my friends here.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
I am so sorry to hear that your item was lost.
I see that you have spoken with our customer
Service and have been assisted.
If you have any questions-
Please let me know.
Amy
EXT 1257