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AmericanMuscleReviews 9,070

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
274
This company responds to reviews on average within 5 days

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34,562 reviews

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Colorado
1 review
0 helpful votes
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Received my roush front splitter
December 9, 2023

The purchase of the roush front splitter for mt gt mustang was all very good and feed back was great, the only negative point was that when opening the box all the bolts for attachment were not in their bag but loose in that very big box and not sure if I now have all of them.

Date of experience: December 9, 2023
Georgia
1 review
0 helpful votes
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Return? Robert
December 16, 2023

Let me start with I have thousands dollars for cars that I've customized for people also we attend alot of car show and they ask me where I get my parts? I always say American Muscle but, I had 750.00 in my basket when I ran in to Robert for a part they I tried every way possible to install! Called him sent pictures he just quit answering me. That's not the end then I sent parts back because they didn't fit and they changed me 83.00 plus shipping for return. I promise you I will never tell anyone about this company again and when I go to car show if anyone ask I will tell them about my experience! It's to bad because I have customized several cars but will definitely find another place now! We just had a car show that had over 400 car's and I will tell everyone! The owner should be more involved!
*******@aim.com

Date of experience: December 9, 2023
Support R. — AmericanMuscle Rep
over a year old

I am very sorry to hear about your experience.
Thank you for reaching out.
Please let me know if you would like to discuss your feedback.
I would be happy to speak with you about it.

Amy
EXT 1257

New York
1 review
0 helpful votes
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Excellent quality/good looking with original fit/video on site made it easy to install.

Date of experience: December 8, 2023
Texas
1 review
0 helpful votes
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Hubby loved it!
December 8, 2023

Fit good on the vehicle and my hubby loves it! I also got the front headlight covers from here so he's all blacked out now!

Date of experience: December 8, 2023
Virginia
1 review
0 helpful votes
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Mustang04
December 8, 2023

My experience was great! It was so easy to make my order, you have a Merry Christmas and HAPPY NEW YEAR! Patricia

Date of experience: December 8, 2023
California
1 review
0 helpful votes
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Speedy service
December 7, 2023

Perfectly delivered all packed safely Will order again

Date of experience: December 7, 2023
Arkansas
1 review
0 helpful votes
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Shop review
December 7, 2023

Love how kind they are and how quick they are, as well as checking up. Love what they have as well. My go to place for things

Date of experience: December 7, 2023
Kentucky
1 review
0 helpful votes
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Brake pads
December 7, 2023

They are packaged nice haven't put them on yet but seem to be exactly what I need.

Date of experience: December 7, 2023
Florida
1 review
0 helpful votes
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American Muscle
December 7, 2023

Good experience selecting item checking out and paying

Date of experience: December 7, 2023
New York
2 reviews
0 helpful votes
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Bought a RTR decklid panel for $230 and it majorly scratched upon first cleaning. Customer service refused to be helpful. This product requires cutting into trunk and now I have a damaged trunk that looks horrible. They offered a refund of $56 or store credit of $115. Not sure but I would expect a full refund from something completely defective especially when it involves something that required modification to the vehicle. Will NEVER take my business here again.

Date of experience: December 7, 2023
Support R. — AmericanMuscle Rep
over a year old

I am so sorry to hear about your experience.
I have reviewed your order and I see that you have spoken with
Our customer service about your decklid. I would be happy to discuss your
Review if you would like. Please let me know if you have any questions.

Amy
EXT 1257

Maryland
1 review
0 helpful votes
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Love love love
December 7, 2023

You guys are great and make the whole process so easy

Date of experience: December 7, 2023
Georgia
1 review
0 helpful votes
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Quality
December 6, 2023

Came on the day I expected with no issues, and fit my car as advertised.

Date of experience: December 6, 2023
New Jersey
1 review
0 helpful votes
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Delivered faster than expected
December 6, 2023

Came 2 days ahead of schedule. Item looks great. Have not installed the coil over kit yet but can't wait to get it on my fox.

Date of experience: December 6, 2023
California
1 review
0 helpful votes
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Clutch
December 6, 2023
Updated review

My experience is always good when I find what exactly need,plus somethings come in clutch when you need them to and delivered in a reasonable time

Date of experience: December 6, 2023

Some quick items I need to get real fast
September 18, 2022
Previous review

Some quick items I need to get real fast

Date of experience: September 18, 2022

It's been a great experience for the moat part
April 21, 2022
Previous review

It's been a great experience for the moat part

Date of experience: April 21, 2022
Massachusetts
1 review
0 helpful votes
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Easy ordering and speedy delivery!
December 6, 2023

The catelogue is specific to our car and easy to order from. Online ordering is easy and delivery was very timely.

Date of experience: December 6, 2023
Iowa
1 review
0 helpful votes
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As the title states, I had a good experience with this company. I ordered a spare tire kit for my car, and it arrived within a couple of days after ordering online. I think it was priced fairly. I've seen some of these kits slightly cheaper elsewhere, but I wouldn't trust the quality of their products. What I received will definitely have me considering to order from them in the future. Thank you.

Date of experience: December 5, 2023
Florida
1 review
0 helpful votes
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Order received
December 5, 2023

Found what I was looking for on the site, placed an order and it was received in a timely manner.

Date of experience: December 5, 2023
Florida
1 review
0 helpful votes
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Fast shipping
December 5, 2023

I received my order quicker than expected. Can't wait for the hubby to see it on Christmas

Date of experience: December 5, 2023
New Jersey
1 review
0 helpful votes
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Great Service
December 5, 2023

Found several parts required by our family "Mustang Guy" foe his upgrades. Going to be Christman presents.
The site is awesome; wish I found it when I still had my Pony car.

Date of experience: December 5, 2023
Missouri
1 review
0 helpful votes
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Easy to navigate helpful reviews, install videos aswell as good people behind it all.

Date of experience: December 4, 2023